Overhaul Package, normally $279, now only $229! Good now until the end of January '22. Get the most out of your next ride with some high quality and comfortable cycling apparel. We carry Trek & Electra bicycles, two of the best brands in the industry. We only carry quality parts & accessories that we trust to use on our own bikes, so you know you are getting the best.
Services
Our Goal is to create new cyclists in our community. We want to provide a welcoming and helpful atmosphere and develop lasting relationships with our clients and our community. I found Oswego nestled down the Fox River and thought this would be a great spot for a Bicycle shop and the rest is history.
Thank you for reviewing our policies regarding any personal information you may choose to provide at our website. We take your privacy very seriously and carefully protect any and all information entrusted to us. We only collect information that helps us serve you better and that you voluntarily provide.
Thanks to the far-reaching influence of the world wide web, a store front thousands of miles away is at your fingertips, which makes it an exciting time for both retailers and shoppers. While this is all occurring on a global scale, surprisingly the internet may serve us locally best of all.
How? Well we, the retailer, have to stay focused on two fronts: first we have to maintain a comprehensive selection of products at competitive prices and second, our in-store customer service has to enhance your cycling experience and facilitate your best ride-not easy tasks, but ones that we're excited to embrace.We realize that 80% of consumers research their purchases online and we want to be your go-to resource.
How? Well we, the retailer, have to stay focused on two fronts: first we have to maintain a comprehensive selection of products at competitive prices and second, our in-store customer service has to enhance your cycling experience and facilitate your best ride-not easy tasks, but ones that we're excited to embrace.We realize that 80% of consumers research their purchases online and we want to be your go-to resource.
Verve 3 Disc Lowstep is an easy-riding hybrid bike designed for comfort on roads, paths, and city streets. The highest-end model in the Verve family features an upgraded drivetrain, stable puncture-resistant tires, and vibration-reducing handlebars and grips that make your ride even more comfortable.
For reliable mountain bike shifting, Shimano's SL-M315 RAPIDFIRE shift lever is suited to quick shifting, giving riders the ability to downshift three gears in one stroke. These bar end adapters are required if you wish to add clamp-style bar ends to your Bontrager Satellite Plus Isozone handlebars.
Reviews (27)
Robert Wanson
Dec 22, 2021
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Payton took the time to listen to what I was looking for in a mountain bike and then made several suggestions never pushing the “most expensive model” which was refreshing. Honesty today is a rare quality these days! I purchased a bike from him after we spoke for a while and decided the best fit and model for me. I will definitely use them again for future bike purchases and service! Shop local!!!
Vishal C.
Dec 12, 2021
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Owen M.
Oct 17, 2021
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I bought my Trek Checkpoint here. Nice experience but not like the trek store in Madison, Wi. Staff was nice informative and seemed patient except for the fact that I was told my tires on my checkpoint must have its tires inflated to 80 psi? I was surprised to hear it but, oh well. Not taking my bike for service so far away anyway.
Justin Velarde
Aug 21, 2021
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I went to purchase the next size bike for my son so I figured I’d bring my others sons bike in (that I purchased from Oswego Cyclery) to have the chain put on that recently fell off. I was in the middle of moving so my tools were an hour away otherwise I would have done it myself. I figured since I was about to purchase a new bike and that since I bought that bike from them that they would have just taken care of that chain for me. They wanted to charge me a service fee for the quick fix. I understand it’s a business but there are plenty of bike shops out there that offer much better customer
Darwin Ost
Aug 20, 2021
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James Ottlinger
Aug 11, 2021
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I live in Naperville and just happened to call Oswego cycle about a flat tire on my Trek. The employee said they could fix it in about ten minutes if I could wait. I did mention my low gears were slipping and I could leave the bike. They fixed the flat and adjusted all my gears at no additional cost, all under 10 minutes!
Wow they have me and my entire family as customers for life. What great people, customer service unbelievable!
Thanks!!
Wow they have me and my entire family as customers for life. What great people, customer service unbelievable!
Thanks!!
Rob Winner
Jul 24, 2021
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Paul Eident
Jun 18, 2021
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We've purchased bikes and accessories from Oswego Cyclery for many years. We always received great service and advice.
This last visit I needed some tools and extra inner tubes for a mountain bike race. The sales person talked me into converting my tire and rims to tubeless. He gave me instructions and the supplies I needed. After a little trial and error, my bike tires are now tubeless and held air the entire 23 mile race.
The store is currently moving into a space next door. Their inventory/selection of products seemed a little light, but it's understandable during the transition. I'm looking
This last visit I needed some tools and extra inner tubes for a mountain bike race. The sales person talked me into converting my tire and rims to tubeless. He gave me instructions and the supplies I needed. After a little trial and error, my bike tires are now tubeless and held air the entire 23 mile race.
The store is currently moving into a space next door. Their inventory/selection of products seemed a little light, but it's understandable during the transition. I'm looking
Joanna E.
Apr 10, 2021
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Salomon Diaz
Feb 01, 2021
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Marc-Louis Paprzyca
Oct 21, 2020
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Oswego Cyclery fixed a flat on my daughter’s bike in no time at all and for a good price.
I had to supply my own tube for the tire because they haven’t been able to keep tubes in stock because of all the people using their bikes again during the pandemic. It’s not their fault so I’d suggest calling ahead if you need a tube.
I had to supply my own tube for the tire because they haven’t been able to keep tubes in stock because of all the people using their bikes again during the pandemic. It’s not their fault so I’d suggest calling ahead if you need a tube.
Jim M.
Jul 11, 2020
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N. A.
May 02, 2020
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Excellent service. Today we purchased 2 bikes after searching 3 other bike shops. Payton was our Sales Rep and he is very knowledgeable and went out of his way to help us. We were very satisfied with Oswego Cyclery. Payton made sure we knew all need to know. He also didn't pressure us to buy expensive bikes as other bike shops did.
Thank you Payton and Oswego Cyclery!!! We are very happy!!!!!
Thank you Payton and Oswego Cyclery!!! We are very happy!!!!!
Susan F.
Apr 06, 2020
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Bottom Line: Which is better, a sale at a lower margin and a happy customer or no sale at no margin and this review. Two years ago I had two bikes tuned up at their shop. It was recommended that we replace the chains on both bikes because they were eight years old. I took their advice and had them replaced. How less than two years later both of the chains have broken. When the first one broke last year, I said WOW, never had that happen and I went back to their shop and bought a new chain. How the chain on the other bike that they replaced two years ago has broken. I went back to the shop today
Paul E.
Sep 19, 2019
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Vincent M.
Jul 05, 2019
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I went here to get air in my bike and the owner up and said he can put air in my tiers and said but you can and have me a bike pump that's not Evan for my tiers and I said do you got a attachment or something and he said no you just twisted your value and I did. And then he did it and bent it air value and act like he didn't break it needed up having to get a. Whole new tube this place is a scam
H. S.
May 27, 2019
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Wesley B.
Aug 10, 2018
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Eric & Sara C.
Feb 26, 2018
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We have been using Oswego Cyclery for many years. They carry quality bikes and the service is super. Over the years we have purchased many many bikes as our three kids have grown fast. I recommend getting tune ups yearly for the older bikes and they do a great job with those. They also make delivery and pickups available if you ask. Super convenient! Art and his staff are top notch!
Rebecca S.
Jul 25, 2017
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Awesome place for all your cycling needs. All the employees I met were friendly, knowledgeable, and willing to help! They were patient with me and explained exactly what they would be doing to my bike and how much it would cost beforehand. I felt comfortable leaving my bike in the hands of Oswego Cyclery! Will definitely visit again.
Brittany D.
Jun 04, 2017
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A. C.
May 29, 2017
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Homecare Heating & Cooling H.
Oct 02, 2016
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I brought in an older bike for some TLC and got some of the best service I have ever had! Payton was friendly, knowledgable, and patient as he explained what issues he saw. He then fixed the bike up quickly and made me feel very comfortable with the process. I was very happy with my entire experience and will be going back for any future cycling needs! He even helped me get the bike out of my car and back in! Start to finish, Payton was amazing!!
A. A.
Jun 15, 2016
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The staff here was very helpful and friendly BUT I have to agree with other reviewers that their service department leaves a lot to be desired. Dropped off a part for a simple repair that was taking longer than expected called about it and was told by a certain day maybe but by a later date for sure. Both dates came and went and still no call. I called THEM again and low & behold they said "oh it's done". Not only did the repair take longer than I feel it should have it was also more expensive than the same repairs back home where I'm from.
Jeremie M.
Jul 12, 2015
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The people are nice enough, but I was dealing with a guy who was not much help at all. I kind of told him what I was looking for, and he seemed very unsure of what to show me. I basically ended up going to the bike I had walked in to see.
They just moved to a new location which its nicer than the old place.
Biggest problem is they have no inventory, that is to say unless you are 5'10" or taller. I needed a 16.5 inch frame to test ride, and they had absolutely nothing in that size, in any bike. The closest was a 18.5 and they was to big in the style bike I was looking at. I am5'7
They just moved to a new location which its nicer than the old place.
Biggest problem is they have no inventory, that is to say unless you are 5'10" or taller. I needed a 16.5 inch frame to test ride, and they had absolutely nothing in that size, in any bike. The closest was a 18.5 and they was to big in the style bike I was looking at. I am5'7
Steven P.
Oct 14, 2013
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Oswego Cyclery - Looks like the name changed well over a year ago. Did the shop get new ownership?
Last time I was here was in 2011 when I needed a tube replaced. It was during the day and the shop got it fixed within 10 minutes. I imagine most people don't visit bike shops during the workday, so I definitely timed it well. My most recent experience was today when I went in looking for a new bike. Nate helped me out and was super helpful. I've been eyeing some of the 2013 closeout Treks and he walked me through the different models. He also suggested taking a look at some of the other
Last time I was here was in 2011 when I needed a tube replaced. It was during the day and the shop got it fixed within 10 minutes. I imagine most people don't visit bike shops during the workday, so I definitely timed it well. My most recent experience was today when I went in looking for a new bike. Nate helped me out and was super helpful. I've been eyeing some of the 2013 closeout Treks and he walked me through the different models. He also suggested taking a look at some of the other
Charles J.
Jun 01, 2011
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NOW KNOWN AS OSWEGO CYCLERY
When a need for a bicycle surfaced recently, we looked into different places but decided to try Oswego Cyclery. I thought it was important to support a private and locally owned business, even though we would likely pay a little more. That we did!
Cost issues aside, the service we received from Oswego Cyclery was outstanding. We had a couple of sales people who were very knowledgeable and courteous, two things we knew we wouldn't get at a local department store chain!
They two men helped us select just the right bicycle that fit our needs and our budget.
When a need for a bicycle surfaced recently, we looked into different places but decided to try Oswego Cyclery. I thought it was important to support a private and locally owned business, even though we would likely pay a little more. That we did!
Cost issues aside, the service we received from Oswego Cyclery was outstanding. We had a couple of sales people who were very knowledgeable and courteous, two things we knew we wouldn't get at a local department store chain!
They two men helped us select just the right bicycle that fit our needs and our budget.
