When I opened my own shop in 1981, I set out to be a mechanic people would trust to keep their complex and expensive vehicles operating at their best for the long term. 000 worth of equipment to maintain and repair your vehicle. By providing expert repairs, impeccable personal service, and most importantly by respecting our clients, we've built a company that is unique in the automotive repair business.
Caring for our client's vehicles like we would care for our own is a simple philosophy, but it's why our loyal clients have been coming back to us for over 28 years. When you try our service, we think you'll agree that this is exactly the philosophy you've been looking for in automotive care. From the time you drop it off until its final post-service checkout, your vehicle is in the hands of top-of-the-line service professionals.
Caring for our client's vehicles like we would care for our own is a simple philosophy, but it's why our loyal clients have been coming back to us for over 28 years. When you try our service, we think you'll agree that this is exactly the philosophy you've been looking for in automotive care. From the time you drop it off until its final post-service checkout, your vehicle is in the hands of top-of-the-line service professionals.
Services
Tom Dwyer Automotive Services is a full-service automotive repair and maintenance facility, offering everything from the simplest oil change to the most complex computer repair. That's rare in today's automotive market. Most shops tend to specialize in one particular type of repair, and avoid the responsibility and commitment of maintaining your whole vehicle.
It can be hard facing the world without wheels. How do you get around town when your vehicle is in the shop? Asking a friend is great and our Shuttle Service can help, but there's times when you just need your own wheels. We understand, so we've partnered with Enterprise Rent-a-Car to help keep you mobile.
While the vast majority of shops offer 12-month, 12,000-mile coverage, and an excellent warranty program may cover 18-months or 18,000-miles, we are so sure of the superior quality of our work that we stand behind it with one of the best warranties available anywhere. We will warranty our parts and workmanship for 24 months or 24,000 miles, whichever comes first.
Tom Dwyer Automotive Service, Inc. is a full-service automotive facility. That's rare today in a market where profit drives shops to specialize, avoiding the responsibility of maintaining your whole vehicle. While a brake shop looks only at your brakes and a muffler shop won't touch your transmission, we have the equipment and knowledge to take care of all your vehicle needs.
When you're learning about a business for the first time, you're probably a little suspicious of what the company says about itself. What if you could talk with their customers and hear what they have to say? That's why we sent a camera to ask our clients about their experience with Tom Dwyer Automotive.
Reviews (24)
Brandt S.
Feb 01, 2022
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I will never bring any of our vehicles to this place again. I had been taking my fiance's vehicle them previously, bc they seemed to be honest, good people that do good work.
Long story short, I got duped out of $1100, for really a $100-$200 job (if that). I'm going to keep this as brief as possible bc I'm still incredibly angry over the whole situation. First, some type of animal had chewed through an electrical wire going to my engine. Figured the wire would be replaced....no, it was a $5 splice kit that they used, and I got charged an insane amount of money for what took $5 and
Long story short, I got duped out of $1100, for really a $100-$200 job (if that). I'm going to keep this as brief as possible bc I'm still incredibly angry over the whole situation. First, some type of animal had chewed through an electrical wire going to my engine. Figured the wire would be replaced....no, it was a $5 splice kit that they used, and I got charged an insane amount of money for what took $5 and
Paul Paschelke
Nov 28, 2021
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Andrew
Nov 15, 2021
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I almost never leave a review anywhere; good or bad, but after bringing my car in here twice (for two separate issues), I can't not leave these guys a review. They were able to diagnose my electrical issue when another shop couldn't. They were competent, friendly, quick, and fair on pricing. I will never bring my car anywhere else. I highly, highly recommend Tom Dwyer.
Nico Smith
Oct 03, 2021
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Just found my local mechanic. Pretty darn happy with the service provided. I scheduled an appointment at a time that worked for me in advance, got my pickup truck in and out within the same day, and the truck now drives like a dream. I didn't have to sit there for 10 minutes getting up-sold on services I didn't want and I wasn't slammed with texts for other repairs I should consider. Yep, I know my truck has areas of improvement but the Tom Dwyer team was able to keep on task with the hot topic of the day without hassling me. I didn't get that type of professionalism from the Toyota dealership
Diane T.
Sep 30, 2021
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We've been going to Tom Dwyer's for several years. We're on our second car with them. They are tops in our book: honest, straightforward, no b-s, no upselling, no gold plating. Recently, our power rear door stopped working. We were traveling and brought the car in to the local dealer. They wanted to replace everything, for a total bill of about $1500. We said thanks, but no thanks. Took it in to TD's, and they found the cause was ONE strut. The repair cost one-third what the dealer wanted. We're very happy with Tom and his crew. They're what you want in an auto repair
Liam Gerry
Sep 29, 2021
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Henry Brentlinger
Sep 13, 2021
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TOM DWYER WILL NOT WORK ON CARS THAT HAVE A BRANDED TITLE.
I learned this after waiting in line for two weeks to get my started replaced.
Once they received my car (not yet aware that my title is branded) they quoted me $850 to change out my starter. This quote sounded incredibly high so I shopped around and found multiple mechanics in town who quoted $450–$500. On top of this they then tried to sell me on a laundry list of fixes including the classic "Your cabin air filter is dirty".
When I called to have Tom Dwyer explain their pricing I mentioned that my title was salvaged in which case
I learned this after waiting in line for two weeks to get my started replaced.
Once they received my car (not yet aware that my title is branded) they quoted me $850 to change out my starter. This quote sounded incredibly high so I shopped around and found multiple mechanics in town who quoted $450–$500. On top of this they then tried to sell me on a laundry list of fixes including the classic "Your cabin air filter is dirty".
When I called to have Tom Dwyer explain their pricing I mentioned that my title was salvaged in which case
Brittany Radice
Sep 03, 2021
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Overpriced and tried to sell me on some preventative maintenance far before my vehicle’s maintenance schedule. The business is in a gravel lot which was hard to navigate for my car. Not to mention it was covered in grease and dust when they were done. They should either lower their prices or offer a free car wash with service.
Services: Oil change, General repairs & maintenance, Tyres, Air & Cabin Filter, Check engine light diagnostic
Services: Oil change, General repairs & maintenance, Tyres, Air & Cabin Filter, Check engine light diagnostic
Tyler B.
Sep 02, 2021
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Mark R.
Aug 25, 2021
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Joanna S.
Aug 13, 2021
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I found out about Tom Dwyer as recommended on Next Door. My yellow light had recently come up so I called for an appointment. I knew I had a lot of heavy hitter items on deck and so was a little nervous. Thankfully the estimate came in under what I was expecting so I moved forward with the work. I got the pleasure of working with Ken who was responsive and made sure I was clear about all the work costs and why it was needed. I had a great experience with them.
Trav W.
Jul 07, 2021
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Holly Nunn
Jun 27, 2021
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I just got off the phone with Kyle, and he was really unaccommodating. I work Monday-Friday and I asked how late in the day they were open and he said he didn't like to take cars in later in the day. He said that I could drop it off one late afternoon so they could work on it the next morning, which I would have been fine with, but he seemed like he really didn't want to do that. So I asked if I could bring my car in Friday at noon and he said he didn't like to take cars in on Friday because they couldn't order parts until Monday. He basically said that unless I can bring it in during a weekday
Dawn P.
Jun 15, 2021
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I took my new/used Mini Cooper in for an assessment at this shop because my usual mechanic was crazy busy. The car was occasionally putting out a small amount of smoke from under the hood and not holding coolant, plus a sensor light was on.
The service techs were extremely kind with good communication and I really appreciated their frankness.
The work estimate came out to $3500 for all the repairs. I did not have them do the work, and my usual mechanic thought they might have overinflated the issues found. When I took it to my usual mechanic he found they did NOT inflate the issues. He said everything
The service techs were extremely kind with good communication and I really appreciated their frankness.
The work estimate came out to $3500 for all the repairs. I did not have them do the work, and my usual mechanic thought they might have overinflated the issues found. When I took it to my usual mechanic he found they did NOT inflate the issues. He said everything
Sue C.
May 14, 2021
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I really appreciate this place! They are honest and dependable. I've worked with Dean each time I go in there and am always leaving feeling really well taken care of. This morning Dean went over each line item with me so I could make sure it was all within my budget. That kind of assistance and care is invaluable to me. My car gets picked up tomorrow so I took a Lyft home and sold my Lyft driver on Tom Dwyer. They are that fantastic!
Also, it's worth noting they were recommended to me by a friend who was in the business of fixing and flipping cars for a while and that was her go to
Also, it's worth noting they were recommended to me by a friend who was in the business of fixing and flipping cars for a while and that was her go to
Matthew G.
May 13, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Discovered Tom Dwyer after moving to Sellwood from NE Portland. Job done right the first time for a very fair price. Have been back a few times since and really like doing business with these guys. Upfront, honest, and thorough. So happy to have found our go-to local repair shop! Thank you TD Automotive & staff!
Service: General repairs & maintenance
Discovered Tom Dwyer after moving to Sellwood from NE Portland. Job done right the first time for a very fair price. Have been back a few times since and really like doing business with these guys. Upfront, honest, and thorough. So happy to have found our go-to local repair shop! Thank you TD Automotive & staff!
Service: General repairs & maintenance
Thomas W.
Mar 24, 2021
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My 2007 Toyota Prius had very dim lights, or so it seemed to me. I checked with several auto repair places, all of whom said that it would be expensive to fix (2007 Prius lights are expensive, and difficult to change). Typical range suggested was $350-1200. After reading Yelp reviews, I called Tom Dwyer. They said it could be many things, thought that the headlight lenses might be partially opaque, and they quoted $107 for the service to sand them clear. When I picked up the car, they said the lenses were only a little opaque, but the main problem was the lights were severely mis-aligned. They
Linley S.
Jan 22, 2021
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*Edited based on company's response* Lie #1 - I called at 9am, it was not the end of the day. Lie #2 - There was no mention of mobile service not being something that was available, I was going to drive my car to their location after restarting my battery so I didn't ask for or need mobile service. I was literally told they could schedule me for an appointment in two weeks and they wouldn't even consider a 5 minute repair. Lie #3 - The name of the "trusted mechanic" I was given was Les Schwab... okay. Lol. Since when does les schwab offer mobile services? Lie #4 - There
Matthew B.
Dec 09, 2020
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Jennifer S.
Nov 16, 2020
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Corey Branstrom
Nov 01, 2020
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My mom found Tom Dwyer through recommendations on Nextdoor. She was very happy with their service on her Prius especially since she's always nervous about being overcharged. (Let's not pretend that's not a problem with some mechanics.)
Next a friend went, equally happy with her service.
We took our Toyota Highlander when it needed routine service and they said they don't do that! They do an evaluation and decide what needs to be serviced instead of just following the guidelines and replacing things that are just fine. We needed new brakes (which I already suspected) and their price was right
Next a friend went, equally happy with her service.
We took our Toyota Highlander when it needed routine service and they said they don't do that! They do an evaluation and decide what needs to be serviced instead of just following the guidelines and replacing things that are just fine. We needed new brakes (which I already suspected) and their price was right
Jim Karavias
May 31, 2020
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We've been using Tom Dwyer Automotive services for somewhere around 10 years I'd say. We've always left happy with our interaction and confident the work was done well at a fair price. I can recall only one minor issue that arose from a miscommunication and when I brought it up it was resolved in my favor with no discussion needed. It's nice to not feel anxious about car repairs. I recommend them highly.
Rob N.
May 14, 2020
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Been going to Tom Dwyer for years now and there are few better things in life than knowing you can trust your mechanics.
I recently had a coolant valve issue that they fixed -- and when the issue reappeared they fixed it again at no charge. Thanks Tom Dwyer!
I've recommended them to all sorts of friends. Bonus points for the killer rock collection.
I recently had a coolant valve issue that they fixed -- and when the issue reappeared they fixed it again at no charge. Thanks Tom Dwyer!
I've recommended them to all sorts of friends. Bonus points for the killer rock collection.
Jeanie N.
Dec 20, 2018
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This was my first time going into Tom Dwyer and of course it was due to a car emergency. I didn't hesitate picking this place. 1) It's in my neighborhood 2) it came reccomended from a friend.
They were friendly and professional. Kyle called each day to give me an update on my car and even though I know nothing about vehicles, he was able to explain it to me without being condescending which I appreciated. Price wise, I thought it was fair. This will be my car mechanic going forward!
They were friendly and professional. Kyle called each day to give me an update on my car and even though I know nothing about vehicles, he was able to explain it to me without being condescending which I appreciated. Price wise, I thought it was fair. This will be my car mechanic going forward!
