If you're looking for auto repair in Portland, OR, you've found us. Here at PDX Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Portland car service you can rely on, so your satisfaction is our top priority each and every day. Here at PDX Automotive we understand what makes customer service truly outstanding.
You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Portland offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Our professional automotive service offers you years of combined expertise from our well-trained technicians.
You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Portland offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Our professional automotive service offers you years of combined expertise from our well-trained technicians.
Reviews (25)
Rebecca Eyre
Dec 24, 2021
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I was given the runaround by different repair shop for my failed DEQ code, where they charged me $1000+ to "fix" it and still ended up driving off their lot with the check light still on. Needless to say, I was fatigued and wary... but then I found this place! The drop off was super simple, fast, and the folks at the desk were quick and professional. AND they didn't try to have me pay more/ get non-pressing work done! After all was said and done, my car just needed a new hose, but it was well worth the diagnostics test and (very minimal) hose costs to finally get the issue resolved. I can't recommend
Steve Byars
Dec 14, 2021
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Expensive: I took my 4 Runner in to PDX for its usual 30,000 mile maintenance since my previous mechanic retired. They replaced the air filter, changed my oil (with oil I supplied), flushed and replaced the antifreeze, did an inspection and gave me estimates. The bill came to $329.65. This is the fist time in my life that I was billed for an inspection and estimate, so I was unpleasantly surprised.
Also, I found their estimates to be expensive. For example. PDX wanted $1,004.30 to replace the front brakes & calipers (yes, just the FRONT brakes) Les Schwab did this job (yes including replacing
Also, I found their estimates to be expensive. For example. PDX wanted $1,004.30 to replace the front brakes & calipers (yes, just the FRONT brakes) Les Schwab did this job (yes including replacing
Crystal Hatfield
Nov 28, 2021
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I took in my Corolla a couple weeks ago and was very pleased with the work. Pricing is competitive, very knowledgeable staff. They call you and give you a run down of what needs fixed and what can wait so you're able to afford the work. Very professional and I love that they don't talk down to me or talk over me like I have experience with other places. So I brought in my friends car, today because I told her how happy I was and how smooth my car runs now and she's happy with the work and the price as well. So you've gained 2 new customers!
Jonathan Thomson
Oct 27, 2021
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Andrew Carper
Oct 18, 2021
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Their motto is "Mechanics with a conscience." and they uphold it in every meaning of the phrase. We recently took in our 2016 Subaru Outback to have the axles replaced. The initial repair left the car with a new vibration that was not there before the service. I spoke with the owner, John, about it and he diagnosed the problem as a product with the aftermarket parts and wanted to correct the issue. They replaced the aftermarket axles with the OEM axles and only charged me the difference in cost of parts. Vibration gone and problem solved! These guys came highly recommended by a neighbor who has
Glenn Rice
Oct 15, 2021
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I have been a customer at PDX Automotive for decades, and I’ve been completely satisfied with their work. Any time I’ve needed a special request, or they have been confronted with an issue with any work that they’ve done, it has been resolved promptly. When arriving, you are met with politeness and efficiency. I highly recommend PDX Automotive for your car care needs, and I tell everyone I know that this is the case – always.
Sam Sangermano
Sep 13, 2021
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I never thought I'd feel a fondness for an automotive repair shop, but here we are. I love this place. I know nothing about cars and these folks really walk you through what's going on with your car and what the best thing to do is. I was going on a long trip and they recommended I check my oil fairly frequently. I, of course didn't know how to do that, and they graciously showed me how without the slightest bit of judgement. Angels. I think you should take your car here.
Alexandra Cyrus
Jun 03, 2021
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Amazing and affordable!!! I took my Mustang in to get a malfunctioning wiper motor fixed and they checked it out, gave me a quote, AND got the work done all in one day. The man who helped me was super friendly as well. I will definitely be returning for any future work I have done on my vehicle! Thank you guys so much!
Steven Butera
May 30, 2021
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I took my Subaru in late and used the night drop, which was very handy and clearly marked. I felt secure leaving my keys and was told the next day that my car would be looked at as soon as that afternoon despite how busy they were. My car repairs were done in two days and I drove away with a new clutch and a smooth drive. The amount I paid ended up being slightly less than I was quoted which was nice, though the work was worth every penny. The customer service was exceptional and everyone was very friendly and appreciative of my business. I would very much recommend this shop to anyone looking
Aaron Armijo
Apr 28, 2021
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Clark W.
Oct 20, 2020
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When the key icon stayed lit on my wife's 2016 Honda HR-V, she took it to PDX Automotive, our "regular" mechanic. By regular, I mean the mechanic within walking distance of our home, but we've only needed services about a half dozen times in the last ten years.
The short story is this: every step of the way PDX attempted to help us find the easiest solution that would save us time & money. Sometimes when you are dealing with experts (auto experts, computer experts, language experts, management experts) they will sometimes talk down to you and tell you what to do instead
The short story is this: every step of the way PDX attempted to help us find the easiest solution that would save us time & money. Sometimes when you are dealing with experts (auto experts, computer experts, language experts, management experts) they will sometimes talk down to you and tell you what to do instead
Mary Anne F.
Feb 12, 2020
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Sharif L.
Oct 03, 2019
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I'm a new transplant to Oregon. Brought my Wrangler in to get it to pass the DEQ by replacing catalytic converter. I also got tires rotated and oil change. The folks here took great care of me. My ride gave them some trouble due to a bunch of rust and probably caked dirt that delayed the work. They handled it well. Knowing I needed to have my vehicle back that day, they added another mechanic on the job to get me out on time while keeping the work quality.
On top of that, customer service and communication was on point.
On top of that, customer service and communication was on point.
Liz F.
Feb 04, 2019
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Reese W.
Jan 08, 2019
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Ashley K.
Nov 16, 2018
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I've taken my car here twice and I feel like both times they've saved me money. Both repairs came out less than they quoted me originally on the phone and they're fast. The guy working the desk is also very friendly and respectful, even when I clearly have no idea what he's telling me about my car.
I also want to add that they seem very honest and never try find additional things to fix. They just do what's needed and get you back on the road.
I also want to add that they seem very honest and never try find additional things to fix. They just do what's needed and get you back on the road.
Glenda C.
Apr 03, 2018
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We recently brought our 1999 Toyota Corolla into their shop. The driver's door did not open from the inside. At first, they said that it would cost around $200 for a fix. After taking off the door panel, they said that the latch was broken and would cost $500. We took the car back and my husband who is an engineer decided to try to fix it himself. What he discovered was that the latch wasn't broken at all, it just needed to be adjusted. We saved $500 by not letting PDX Automotive fix the door latch. We have been loyal customers for a long time but now we are going to look elsewhere
Roey T.
Jan 24, 2018
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I've been going to PDX Automotive for over 15 years. I'm a single woman, so you know initially I wasn't expecting to be able to trust a mechanic, but now I totally trust and count on them. They've been maintaining my 2001 Toyota Corolla since the beginning and it's still running great. The service has been impeccable and John and Gerard are smart and so honest. And it's a green garage, which I totally appreciate.
Guy K.
Sep 22, 2017
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William B.
Apr 11, 2017
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Erik L.
Oct 28, 2016
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Things at which PDX Automotive is really good: Very professional, estimates are accurate, quality of mechanics, doing what they say they will do (but nothing more...see below). I did generally trust them as mechanics.
Things as which PDX Automotive is really bad: Informing people of potential maintenance issues. On multiple occasions I had my truck into the shop for repairs and was not informed of other issues in the same area that might need work. Example: Water pump replaced, and 2 days later the timing belt broke. Paid twice for them to take the front off of my engine. They should have
Things as which PDX Automotive is really bad: Informing people of potential maintenance issues. On multiple occasions I had my truck into the shop for repairs and was not informed of other issues in the same area that might need work. Example: Water pump replaced, and 2 days later the timing belt broke. Paid twice for them to take the front off of my engine. They should have
Natalie R.
Jun 14, 2016
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Vinnie B.
Mar 31, 2015
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I've been taking our cars here for service for about 4 years. The # 1 thing for me as far as automotive mechanic is TRUST, Trust that they won't overcharge or put in used parts in my car. I always felt at ease knowing these guys
A-put in great replacement parts
B-Honest about options
C-Respects woman who bring in their cars.
At the end of the day, my car always runs better and continues to.
The only reason they didn't get 5 stars is, they didn't install the breaks on my car correctly but, they did admit it and fixed it.
A-put in great replacement parts
B-Honest about options
C-Respects woman who bring in their cars.
At the end of the day, my car always runs better and continues to.
The only reason they didn't get 5 stars is, they didn't install the breaks on my car correctly but, they did admit it and fixed it.
Brad U.
Jul 24, 2012
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Normally I wrench my own cars, but when presented with a job too big for my garage, I gave these guys a try years after being recommended them by a pro fabricator. The last mechanic I tried had a problem with going on tangents; and every quote was an even $150. It took three calls just to deal with the issue I brought the car in for, and by then he only finished a driver side strut re-assembly. Too much talking, not enough fixing!
Now I have seen some horrors after doing post mechanic tear downs; used parts, reused bolts that shop manuals say to replace and even parts retrofitted from other
Now I have seen some horrors after doing post mechanic tear downs; used parts, reused bolts that shop manuals say to replace and even parts retrofitted from other
Laura L.
Dec 30, 2011
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Very happy with the service at PDX Automotive and super happy they're in my n'hood. Just had bad spark plugs replaced, cap and roter, throttle cable, etc. Basically a good tune up. They kept me informed of the timeline, were always available when i called for an update, and came in $100 under estimate.
They also took the time to explain the possible causes of an oil leak that's been plaguing my car for years. Most places have told me 'well it's just the oil pan gasket' but PDX Automotive got geekier - they said it could be this, it could be that, yes there's
They also took the time to explain the possible causes of an oil leak that's been plaguing my car for years. Most places have told me 'well it's just the oil pan gasket' but PDX Automotive got geekier - they said it could be this, it could be that, yes there's
