Sterling Johnston & Associates
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SJA Property Management is a premier Seattle property management company, providing sophisticated, personalized, and comprehensive property management services to our clients in Seattle and throughout the Greater Puget Sound region. Our team of experienced property managers are committed to protecting our clients' interests, minimizing their expenses, and maximizing profits.

If a tenant we place in your property breaks their lease within the first six months of their lease starting, we will waive our leasing fee charged to you to find another tenant. Also, we will only collect our management fee when we collect your rent. If we cannot secure a qualified tenant within 30 days of marketing your property, we will waive your first month's management fee.
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At SJA Property Management, we are on a mission to elevate the property management industry, one positive owner experience at a time. We have been successful for more than ten years by staying true to our company's core values: acting with integrity, communicating clearly and effectively, challenging the status quo, and bringing positivity.
We will provide our service at a level that elevates our entire industry, through a companywide commitment to excellence, in each phase of our team-based service. The result will be complete trust from all our clients, mutual respect with our tenants, and SJA being regarded as the standard to which all other companies are measured, in the Puget Sound region.
It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch! Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late?
All maintenance requests must be submitted through your Tenant Portal during standard business hours (M-F: 8:30am-5:30pm PST). Once you've logged in to your Tenant Portal, follow the prompts to submit your maintenance request. For after-hours maintenance emergencies that cannot wait until the next business day, please call 425-658-1944.
SJA Property Management (SJA) is committed to providing the highest level of property management services for our clients. We are dedicated to protecting our client's interests while maximizing their profit.

Located on Seattle's Eastside, SJA provides the Greater Puget Sound region, including Seattle, Bellevue, Redmond, and Kirkland with experienced, professional property management services including single-family residences, luxury homes, condominiums, multi-family buildings, and commercial properties.We want each of our owners to be completely satisfied with our service.
Reviews (10)
Vamsi Gali
Vamsi Gali
Jan 05, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
We recently rented a property with Lori, Jie & team. The entire process is seamless and great. So far it's the best experience we had in last few years.
Once again, Big shout out to Lori and Jie for exceptional service and support.
Asmaa
Asmaa
Nov 23, 2021
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I have just recently rented one of SJA properties and they have been really helpful throughout the process with fast response before the property was even rented out for me. Everyone that I had an encounter with was beyond nice and really friendly, they talked me through everything and answered all my questions throughly.
Over all! Kind people, great communication and just nice and welcoming:)
Deloria
Deloria
Nov 18, 2021
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My name is Deloria and I moved into a property that is managed by SJA.
I want to take this time to commend Lori
Karhu. She represented the owners where I now call home.
I must say Lori made this process run very smoothly. She is a very professional, knowledgeable, kind, helpful and customer oriented property manager.
She went over and above to meet my needs and assure me that everything would work out.
Thank Lori for a job well done. I will be reaching out to her and sending friends and family looking for their next place to call home. I would say five stars are warranted for someone with
Aaron Scherer
Aaron Scherer
Nov 15, 2021
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I've been working with Jenny Rosen at SJA for the past 7 or so years, and have been very pleased. Jenny and her team are responsive, and I value their advice. Jenny knows the market well, and has given us great advice on maintaining and renting out our condo unit. Looking forward to our continued business relationship, and recommend letting SJA manage your property.
Regards,
Aaron
Anilla Jeadrik
Anilla Jeadrik
Nov 01, 2021
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I have been renting through SJA Property for a year now and I have never had any issues with them. They always try to find a way to make things work for you. They are professional and surprisingly quick at responding to any problems that I have encountered. For example, I had a problem with my water heater and they were able to fix it in less than two hours. I also had a problem with the fridge where it was not dispensing ice and they went ahead and replaced it with a brand new refrigerator! I HIGHLY recommend them.
Joe Humbert
Joe Humbert
Sep 21, 2021
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Millie at SJA Property Management is our property manager. Simply put, Millie is wonderful to work with. She is very professional and responsive, and has made the rental experience a very positive and pleasant one. While I have been pleased with Millie as a renter, I can also attest that she represents the property owner very well. She took very detailed pictures and notes of the property prior to move-in, protecting both myself and the property owner. She made sure that I had a thorough understanding of the lease, and our rental property is in excellent condition. I have also been very pleased
Keren Dominitz
Keren Dominitz
Aug 30, 2021
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I've been a customer of SJA for two years now. Jenny Rosen has been my property manager. She has been attentive to my needs and responsive. She helped me to find new tenants for my house. I highly recommend her
Heidi Weston
Heidi Weston
Aug 29, 2021
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Positive: Responsiveness
We’ve had SJA manage our property for five years. We always had perfect tenants with no issues and if we needed repairs or any issues arose, they were very responsive and budget conscious. We highly recommend them!
Saswata Acharya
Saswata Acharya
Aug 25, 2021
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I am a home owner and have been working with SJA few years now. I used to rent the property through them but recently I gave them the full contact to manage the property. I have primarily worked with Dustin Sherwood and now with Gretchen Walley as property manager. I have had great experience with both of them. They are responsive, professional. Both, Dustin and Gretchen are knowledgeable about the market. They understood my requirements, but guided me appropriately so I get a decent outcome. They rented my property in 2 weeks. I would recommend SJA (Gretchen as property manager) to anyone who
Xiaoda Wang
Xiaoda Wang
Aug 11, 2021
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SJA has been helping us manage our property for several years and they are always positive and enthusiastic about their clients. We had several tenant changes and have been able to make a smooth transition each time. Jenny has also been able to help, not only listing, but also on maintenances with reasonable cost. The team is very professional and gives us peace of mind.
We really enjoy working with them!