Chet's Car Care
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Chet's Car Care
Chet's Car Care is a family owned business with 12 service bays providing quality automotive repairs and tires to drivers in Madison, Sun Prairie, Cottage Grove, Waunakee, and surrounding communities throughout Dane County, Wisconsin. Since 1968, Chet's Car Care has been committed to you, our customer, and you will always be our top priority.

We understand that your car is important to you, so we do our best to get you back on the road as soon as possible while making your safety our top priority. Bring your passenger car, light truck, diesel engine, or SUV to Chet's Car Care and you'll receive expert automotive repairs. Our ASE-certified technicians are trained to accurately diagnose automotive issues the first time!
Services
Chet's Car Care Center has been serving the automotive repair and new tire needs of customers in Madison, WI, Sun Prairie, WI, Waunakee, WI Cottage Grove, WI, and all of Dane County for the last years. That year, Chet Hermansen, a young family man, chose to leave the security of a "regular job" to own and operate his own Standard Oil filling station on Packers Avenue in Madison.
At Chet's Car Care, we provide brand name tires to customers in Madison, WI, Cottage Grove, WI, Sun Prairie, WI, and surrounding areas. Our selection features competitively priced tires from the industry's top brands. MICHELIN(R) was founded under the Michelin Rubber Factory in 1888 by Edouard and Andre Michelin in Paris, France.
No one makes tires like MICHELIN(R). That's because MICHELIN(R) recognizes that you need it all from your tires - safety, a comfortable ride, fuel efficiency, grip and control, toughness, and more. Safe, everyday driving demands it. Many of those performances naturally compete, and increasing one tends to decrease another.
Passion, pride and performance are BFGoodrich(R) values that have stood the test of time. As a maker of superior performance tires, we're proud to say we've been passionately performance-driven since the beginning. It's what led us on the pursuit of creating truck tires tough enough to tackle some of roughest terrain on the planet, yet still maintain excellent road manners.
It's no wonder Uniroyal(R) has been a success since 1892-we know the business, and know what drivers need. No matter what type of vehicle you drive, Uniroyal(R) is sure to have a durable, affordable tire for your vehicle and driving preferences. The affordable SUV, CUV and light truck tire with the perfect combination of durability, long-lasting wear and all-season performance.
Reviews (23)
Sam W.
Sam W.
Jun 30, 2021
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I absolutely will only take my car to Chet's car care because they will show you what's wrong and needs to be fixed. Such trust worthy people and really treat you like family.
Molly C.
Molly C.
Jun 20, 2020
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My family and I were from out of state traveling to the Dells when our car broke down. We had AAA and they ended up towing our car to Chet's, and thank goodness! We ended up getting there around 4:45pm (they close at 6) on a busy Friday night and they were kind enough and welcoming the minute we got there, and started working on our car immediately and were able to get it fixed and had us on our way. They even stayed over an hour after close to get the job done, and it was even Paul's birthday! Their hospitality thru the entire process was warm and informative, I would even go back just
Carsen N.
Carsen N.
Jun 10, 2020
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Best mechanic ever. Smart friendly and communicative customer service. Good prices. Free shuttles that will take you to work and pick you up. Good old fashioned waiting room vibe. I go there for oil changes, tires, maintenance on my newer model Chevy. Don't bother messing around at the dealership. Go here.
Jenn Smith
Jenn Smith
May 23, 2020
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Chet's Car Care is the ONLY car care place I trust with my vehicles. We have had all our vehicles serviced there. Everyone there has done an Amazing job!
David H.
David H.
Feb 07, 2020
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I would be very careful of these guys. My car was flooded in the engine died and it was the closest location, so I brought it in and they quoted me over $6000 to get the engine replaced. I brought it to another place and they said they could have the whole thing done for under $1600, which I went for. Hard to see that as a simple mistake at that amount. Will never be back.
Scott O.
Scott O.
Aug 13, 2019
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I took my car to Chet's to get my brakes fixed. My truck is a specialty off road truck & I don't trust just anyone with it. So I took it to the place I've taken all my cars since I've lived in the area...Chet's. Unfortunately for me, Chet's isn't what is used to be.

My brakes cost me close to TWO THOUSAND dollars to repair. Fine. If that is the cost to keep them safe, that's the cost. However after very few miles, like 200, I was getting an odor from my truck. Then smoke started billowing out of the back of my truck. It was coming from the wheel area
Danielle W.
Danielle W.
Jul 23, 2019
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Great service and they provided a shuttle service for me to get to work, but they only had to provide a loner because they took a day longer than they promised... Moreover their quote for work was MUCH higher than any of the other shops we have visited in the area.

When it comes to car service, I value work done quickly, cheaply, and correctly. They have 1 of the three. Having said that, they were gracious and pleasant, but I would rather have a greasy mechanic with no coffee service and a lower bill.
Hattie Truss
Hattie Truss
May 03, 2019
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Really friendly guys who were able to repair my car really quickly last minute!
Niki Hoffmann
Niki Hoffmann
Apr 16, 2019
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They consistently provide great service and treat their customers as friends. They are fair and never recommend work or fixes that are unnecessary. In fact, they have helped me plan out future work that my car will need so I can budget appropriately.
Yun-Wen Chan
Yun-Wen Chan
Apr 05, 2019
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Chet's car care is awesome! Great service and the staff are professional and friendly ! They are honest. They don't ask you to to fix other things for extra charge.
Ellen Larson
Ellen Larson
Mar 29, 2019
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I had a very negative experience at Chet's. I am not extremely familiar with the mechanics of cars, so I'm already somewhat uncomfortable visiting a mechanic, and this experience made the situation worse than usual. The man at the counter who helped me, Paul, was almost instantly rude to me. When I spelled out my address for him (it contains an… unusual word), he responded, "I know how to spell. I'm educated!" I was immediately taken aback by his response, joking or not, and stayed quiet the rest of the visit. He printed out my receipt and I quickly left. As I was walking out of the lobby
Samantha L.
Samantha L.
Feb 25, 2019
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The work they did was just fine, but I would STRONGLY recommend against working with or speaking to Paul. He talked down to me and those with me because we're women, tried to upcharge us for nothing because he thought we didn't know anything, and he was rude the entire time. I wouldn't come back here, and thank goodness I don't have to.
Ben N.
Ben N.
Nov 22, 2018
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Great work!

I've gone here for oil changes, tires/suspension, and tune-ups. They are honest and always make sure that I know what is going on with my car. I would not go anywhere else, so I have to travel from Milwaukee each time I get my car fixed!

I even got a tour of all the coca-cola memorabilia and the amazing stories that accompanied each and every single piece that hung throughout the shop.
Emily S.
Emily S.
Aug 29, 2018
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If I could give Chet's car care 10 stars I totally would. When I first moved to Madison, the trailer lights went out on my U-Haul and Paul spent an hour trying to fix it free of charge. I've been a loyal customer ever since. They once stayed open late during a blizzard so I could pick up my car.

For a while I was driving a 6 year old Pontiac Grand Am that was such a lemon, the guys at Chet's felt bad taking my money. They offered to go car shopping with me so I wouldn't get screwed the next time. They've helped me avoid unnecessary repairs more than once, and the one
Christopher Cooper
Christopher Cooper
Jul 25, 2018
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Excellent place , I have always Worked on cars myself. These guys are definitely trustworthy and I just can’t say enough good things about this place.
Mike Bie
Mike Bie
Apr 25, 2018
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Chet and Eric have serviced my vehicles for 30 some years now. Won't go anywhere else. Looking for honest, reliable car care from a local, family run business? This is the place. It's the only place.
Marc W.
Marc W.
Dec 07, 2016
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I have brought my car to Chet's twice in the past 6 months after relocating to Madison. Both times I was satisfied. They identified the problems quickly and their resolution worked. I like the complimentary soda in the waiting room. The prices have seemed a little on the high side compared to what I am used to but ultimately they do good work.
Julia L.
Julia L.
Aug 30, 2016
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I brought my car in to get the brakes checked out and asked them to figure out why my engine was making a certain noise. They only diagnosed the brake issue and quoted me a ridiculous amount for replacements. I ended up getting them replaced because I didn't want to risk anything by driving a car that had brakes in that poor of shape, but I brought my car to a different shop after to address the remaining issue.

I think it's ridiculous that they charge you around $60 to just look at your car (if you don't get work done there) when other shops don't.

The people are generally
Wayne G.
Wayne G.
Aug 15, 2016
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I have been going to Chet's for over 10 years and they've never let my family down. I always feel they have my best interest at heart, their prices are fair, their shop is really cool. Come on, free pop and coffee, free shuttle service, it's terrific.
Highly recommend Chet's.
Maggie G.
Maggie G.
May 11, 2016
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I got my car serviced for a new pair of wind shield wipers. I took my birthday off for work not expecting to do car work, but whatever works... I gave them both my fiance and my numbers telling them a limit they could go to and to call if/when any updates were to happen. I even wrote down the budget they could stay in and signed!! They stated they'd call by 4:30. I'd made clear that I'd need my car back to pick up a sick cat from the vet at 5. I called later around 4 to see the status, and after being put on hold for 45 mins, I was told that they hadn't serviced my car due to
Bee O.
Bee O.
Dec 14, 2015
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They were one of the first to come up in yelp so I called. Ehmn no thanks!

The man on the phone started out friendly but lost his mind somewhere along the way. I think at some point he asked me to be quiet.

The story goes something like this. I have an old car it needs to be fixed. Before I get it fixed I like to get an idea of what I am getting into pricewise.

I called to let him know about my window that stopped working and needed to be fixed. I just need a quote because I am shopping around. This must have got this fella hot and bothered because all of a sudden he blew his lid and became
Kate K.
Kate K.
May 22, 2015
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The folks at Chet's are great. They genuinely care about their customers and making sure your car is safe and working optimally. Once you drop off your car they'll drive you wherever you need to go, and pick you up when your vehicle is ready. Prices are reasonable and they offer a AAA discount. They also have free wi-fi, soda, coffee and hot cocoa.
Summer L.
Summer L.
May 12, 2015
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I just moved to Madison from Cincinnati and found Chet's here in Yelp. I chose them for their business hours. I do alot of highway driving for work.

Chet's is exactly what I want out of a car care center.
They asked questions around how I want to use my car, how long I want to keep it etc. Oil change was quick and affordable. The shuttle service is obviously well staffed as I was asked if I needed a ride twice!

They quoted me an extremely reasonable price for fuel injection cleaning and new spark plugs and agreed that I do Not need it right now.
No pressure. They checked everything