Ace Towing & Recovery
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Ace Towing & Recovery
Good news for Florida drivers! Ace Towing offers comprehensive 24-hour towing and roadside assistance to customers in Milton, Pensacola, and beyond. Whenever you need help, give us a call! When you're stranded on the side of the road and you don't know where to turn, trust Ace Towing to help you. With our highly trained and experienced technicians, we're well-equipped to handle almost anything.

Although we're best known for our towing services, Ace Towing also provides winch-outs to pull your vehicle out of a ditch and accident recovery after a wreck. Contact us for more information. For more than seven years, Ace Towing has provided top-tier towing, roadside assistance, and more to customers in Pensacola, Milton, and beyond.
Reviews (17)
Michael Z.
Michael Z.
Dec 31, 2021
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Called to have them this company recover an excavator and they told me $350 an hour then changed there mind and told me $7200 because it was new year's eve they thought I was in a position I needed them and tried to take advantage of me I would not recommend them to anyone!!!!!
Mikaela Perry
Mikaela Perry
Oct 28, 2021
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Ford Motor Assistance contacted ACE to assist us. We were on the side of the interstate, it was raining off and on. ACE contacted us to let us know their ETA. David and Mr. Mitchell were awesome! They were professional, had great equipment and went above and beyond to get us back on the road. We appreciated the service and would recommend ACE Towing.
Katie Moss
Katie Moss
Aug 03, 2021
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Positive: Professionalism, Punctuality, Value
Called showed up in 30 min. I have a huge 2500 dodge truck. Towed no problem. Price was good and military discount.
Service: Special vehicle towing
Candy M.
Candy M.
Jul 19, 2021
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We sat on the side of the road for almost 4 hours before I finally called and canceled.
i was quoted 90 minutes Via the text they sent. Apparently they were held up but zero communication. Every time I called I heard "they will be here in 20 minutes" Absolutely horrible service and communication.
Lisa Coleman
Lisa Coleman
Jun 15, 2021
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Critical: Professionalism
I called them to have my car towed from my house to a shop. I was honest with them where I lived and where the car needed to go I was quoted 85.00 but when the tow truck driver arrived 3 hours later it was almost 30.00 more . I will never use them again .
Eric
Eric
May 06, 2021
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Critical: Punctuality, Value
I was quoted a price of $175.00 per hour by Amanda. They showed up 3 hours late. Job took 2.5 hours to complete. Bill should have been $437.50. Once they had my truck hooked to their wrecker they told me I had to pay $1500.00 or they would impound my truck and the bill would go up. DO NOT USE ACE WRECKER.
Service: Special vehicle towing
Christopher Lloyd
Christopher Lloyd
May 02, 2021
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I'm an owner operator trucker and had three pieces of equipment to deliver in Destin/Ft Walton. My dispatcher called another tow company who showed up later than expected. They managed to unload one piece of equipment and caused some scratches to it in the process, and when the first company tried to unload the second piece it almost fell off my trailer so I sent them packing. The hydraulics on their boom were leaking and shouldn't even be in service...
Then my dispatch called Ace out... and WOW!!! They rolled up in a VERY nice rotator, with all of the equipment (slings, shackles, bridles... AND
Denise Pechar
Denise Pechar
Apr 27, 2021
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Positive: Professionalism
We were on side of interstae with flat he helped my husband tighten lugnuts as we were exhuasted from putting tire on. My husband has heart problems and was exhausted.it was raing. Thsnk you for just staying there to make sure we were ok
Paul B.
Paul B.
Mar 03, 2021
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AAA roadside assistance used Ace to respond to my need for a tire change. Conditions were horrible: getting dark in rain and very heavy traffic, so the response took longer than usual, but when Heather arrived, I knew we were in good hands: capable, polite and going the extra mile to make sure all was done correctly. Well done.
Mike Caprio
Mike Caprio
Jul 28, 2020
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They will price gouge you! They charged me almost $300 and made me pay in cash only!
They towed my car at 130am I picked it up the same day at 12 noon and that’s what they charged me for a simple tow & same day pick up!!!! And to add insult to injury made me go to a gas station and get cash because they would not take a card and said that I had to have exact amount because they don’t have change?
Does anyone know where I can report them?
John S.
John S.
May 29, 2020
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I called to get a small motorhome towed. Gave all the information including dimensions and weight. Ace towing then called me back with a quote $150 to $200. I made the comment well I know it will be $200 because that's how it always goes. When the motorhome was dropped off the driver wanted payment before unloading and said it was $450 and I thought he was joking. After telling him where to go because I was upset he called dispatch and they said it was a mistake but still wanted $225. This is the most dishonest tow company! I said I sue before paying over the $200 and also told him
Paul H.
Paul H.
May 09, 2019
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Cody came out yesterday for a AAA call & provided excellent prompt courteous professional service. I was very impressed and would highly recommend Ace For all your towing and recovery needs!!!
Betsy F.
Betsy F.
Apr 23, 2019
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Ace Towing & Recovery came to try to jump my car battery. They were very professional and knowledgable explaining what they were doing. After several tries, it was determined the car had to go to the dealership as it was beyond the battery. Ace Towing & Recovery had a tow truck here quickly. The individual loaded my car on the truck with care and made sure it was fastened to the truck bed securely. Thank you.
Syed R.
Syed R.
Apr 22, 2019
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I had to call the towing service due to dead battery.. Ace towing service showed up on time and kept me updated while they were enroute. Cody was very professional and very knowledgeable, fixed my issue immediately and provided an outstanding customer service. Thank you Ace Towing for doing an excellent job.
Jason P.
Jason P.
Nov 20, 2018
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It is a shame that there are not more reviews, as they deserve a fair shake. I was down a dirt road in Holt that no one would consider assisting. Called my insurance & at 1st they set up Kell's. Kells called me & would not even give time of day. Said they will cancel the order & that I would need to call my insurance back. Next was Ace. They sent AJ out. He was knowledable & guided us to get it done. He was personable & friendly. I feel bad I had no cash to tip him. He made a bad situation manageable. I strongly recommend these guys & AJ if you have the option. My wife
Mary Brown
Mary Brown
Oct 04, 2018
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Our experience was good with this company's service. We got stuck turning around on a trail off a dirt road. Stuck deeply in wet sand. They were prompt given our location we waited maybe 30 mins. Staff was friendly and informative. Price was reasonable. The gentleman got himself stuck trying to ensure we got out.
Cristy K.
Cristy K.
Jan 05, 2018
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Don't call them! They answer your call, after 2 hours of waiting, I called to get a status and they ignored my calls. No answers, causing me to be late for work. Had to call another towing company to come get me which would take another hour causing me to be close to 3 hours late for work!!! This is horrible, with my initial calls I thought they were nice bit clearly I was wrong.