Import automotive repair facility located in in the Wallingford district of Seattle. We have been in business for over 25 years servicing Japanese as well as European imports. Fleet of over 20 cars complimentary for all of our major service customers. Live or work on the Eastside? Scheduling transportation while your car is being repaired is now a breeze with our loaner cars.
I love Pacific Rim! These guys are honest, professional, and friendly. My husband and I have old Subaru's and they are running the best they can due to the work that Pacific Rim has done and will continue to do. I wont take my car anywhere else. It is also a huge plus that they give loaner cars as well!
I love Pacific Rim! These guys are honest, professional, and friendly. My husband and I have old Subaru's and they are running the best they can due to the work that Pacific Rim has done and will continue to do. I wont take my car anywhere else. It is also a huge plus that they give loaner cars as well!
Services
Pacific Rim Automotive is an independent automotive service repair facility. Some of our specialized services include engine repair and rebuilds, clutch repairs, electrical diagnostics, transmission overhauls, and routine maintenance services. We have the ability and professionalism to ensure that our customers repair and servicing needs are taken care of.
Vehicles need repairs and regular maintenance to keep them running in top condition. At Pacific Rim Automotive, we understand your vehicle and provide the necessary repairs to get your car and life back on the road as soon as possible. From major engine repairs, to minor maintenance and monitoring, you can trust our skilled technicians to repair your vehicle.
Reviews (21)
Abbey Reed
Jan 14, 2022
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Richard H.
Dec 10, 2021
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This is my first dealing wiht Pacific Rim Auto PRA. I must say that the experience was flawless from start to finish. They had the lowest price of 4 estimate;s I sought for work on my VW CC. '
The appointment was set up online with prompt replies from PRA. There was about a week wait for the appt: about average. The work was completed promptly and after a few weeks driving, I can say it was done correctly. They even accomodated some special requests.
Great service. Their front man Jeremy was atttentive, timely, and friendly. Reflects the rest of the organization no doubt
The appointment was set up online with prompt replies from PRA. There was about a week wait for the appt: about average. The work was completed promptly and after a few weeks driving, I can say it was done correctly. They even accomodated some special requests.
Great service. Their front man Jeremy was atttentive, timely, and friendly. Reflects the rest of the organization no doubt
Dave W.
Nov 20, 2021
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Brake and rotor replacement was easy to schedule and done quickly. The rate was reasonable & a good value for quality parts. I had a clunk noise that other shops could not diagnose. They found and fixed the issue.
As part of diagnosing the noise someone opened a sunglasses compartment and it broke during the service. They didn’t hesitate to order the part and fix the issue for free. Communication was excellent.
Highly recommend this business and will do all my future service with them. They know Japanese brands, including Subarus. Thanks Jeremy!
As part of diagnosing the noise someone opened a sunglasses compartment and it broke during the service. They didn’t hesitate to order the part and fix the issue for free. Communication was excellent.
Highly recommend this business and will do all my future service with them. They know Japanese brands, including Subarus. Thanks Jeremy!
Tomboy Empire
Nov 14, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Took my Lexus here after being fed up with the low quality and expensive service at the Bellevue dealership. Saved over a grand, plus they spotted additional problems with my brakes the dealership missed. Great people here. I don't care how far I have to drive, I will be taking my car here from now on.
Services: Engine repair, Transmission, Brakes, Steering/Suspension
Took my Lexus here after being fed up with the low quality and expensive service at the Bellevue dealership. Saved over a grand, plus they spotted additional problems with my brakes the dealership missed. Great people here. I don't care how far I have to drive, I will be taking my car here from now on.
Services: Engine repair, Transmission, Brakes, Steering/Suspension
Chris M.
Nov 10, 2021
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Amit D.
Oct 29, 2021
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We recently moved from Belltown to Wallingford. With every move, comes the added responsibility (and often headache) of finding new businesses that I can rely on and keep going back to. So, I was on the look out for a new auto service and found Pacific Rim. I was really hoping this to work out, since the place would be within walking distance from home.
I was doing a regular scheduled service -- oil change, tire rotation, etc. Dropped off the car in the morning and picked up in the evening (after work). The folks even cleaned the car which was an added bonus! Had a pleasant experience, and definitely
I was doing a regular scheduled service -- oil change, tire rotation, etc. Dropped off the car in the morning and picked up in the evening (after work). The folks even cleaned the car which was an added bonus! Had a pleasant experience, and definitely
Tim Slugocki
Oct 13, 2021
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After having a VSC and CEL pop up on my dash, I did some research on local Seattle import shops and came across Pacific Rim. The sales rep Jay and the entire team at Pacific Rim were a pleasure to work with. They are an honest, knowledgeable, and speedy shop that got my old Lexus fixed up and running after discovering a cracked gas tank. Although I didn't need it, Jay was kind enough to lend me a loaner vehicle while mine was being repaired. They even washed my car while they had it in their possession. I hope to not have a vehicle repair anytime soon, but I know I will be bringing it back here
Sara Herrschaft
Jul 15, 2021
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I’ve been bringing my 1995 Acura Legend to these guys for years, and am only stopping because I am moving out of the state! They have great communication and I feel I have more knowledge about my car every time I bring it in. I am sad to have to find a new go-to shop after I move. Thank you all for your help!!
Brandon Shepard
Jul 13, 2021
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Pacific Rim was great. I brought in my 2011 BMW 328i xDrive and they performed several services on it. All of the services seemed to have been done correctly and my car drives much better now.( update, after a month while my brakes do feel better than before in terms of reduced vibration on deceleration, there is a notable softness at the top of the pedal which was previously very stiff and responsive, I will contact the shop and see if they will fix this as I find it kind of annoying and is definitely a decrease in the overall braking force I feel that I can apply) I only have 2 small complaints
Joey Baldoquin
Jun 18, 2021
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All I can say is believe all the 5 star reviews. This shop is one of the most professional and accommodating shops I’ve had the pleasure of doing business with. After driving across country from Florida my Wrx needed a bit of TLC and pacific rim was quick to get me in and even provided me with loaner while they worked on mine. Second time around the clutch went out and they squeezed me in that week then completed the job in less then a day. All of the staff especially Jay are easy to talk to and lay out everything straight forward. I would highly recommend and definitely will do business with
Virginia Applesauce
May 20, 2021
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Have been bringing my middle aged Subaru here for the last 4 years or so. The team is knowledgeable, friendly, and provide excellent service. I've never felt pressured or pushed into getting unnecessary work done. Loaner cars are available free of charge if you need one, and typically the turnaround is very quick (as long as parts are in stock, it's been same day drop-off/pick-up - and they're very communicative if that might not be the case). There's a one year warranty on any work they've done, but I've never had to bring my car back to be re-fixed after it's been worked on.
Lawrence C.
Jan 19, 2021
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First time at Pacific Rim. I brought our 2008 Subaru in for an oil change. Because of mileage (106K) we discussed what other work should be looked at. I decided to come back the next day with my service records and we went over the items. I should have realized but it was legitimately time for the timing belt to be changed. I asked about the other components that are exposed (water pump, tensioner, bearings, thermostat) and he said, that everything gets replaced which is what I wanted. (Note: Just getting in to do the timing belt is expensive. Getting all these done now is more cost effective
Debra G.
Nov 18, 2020
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This shop is close to where I live, so I called to get an appointment for an oil change and tire rotation. Rather than just accommodating my request, the consultant said that I needed to make a "5K first- time" customer appointment for $179. On top of that, they charge me an additional $31 to repair a leaking tire that had a nail in it. In a previous review on Yelp, I saw that they fixed someone else's tire for free!
I booked the service and as soon as they had my car on the rack, the consultant called me with an $850 estimate!! He advised me that I needed several of my fluids changed
I booked the service and as soon as they had my car on the rack, the consultant called me with an $850 estimate!! He advised me that I needed several of my fluids changed
Jacob N.
Nov 03, 2020
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Updated review: 3 years after they put in a replacement radiator and starter in my car, it is still going strong! And it just reached 200k miles, with lots of life left in it! The replacement parts are of great quality and held up over time. They also worked on my previous car, which reached 260k miles when it finally gave up.
It's a shame that I had moved to the Eastside, and started doing maitenance and minor repairs myself now. I hope they're doing well in this crazy year.
It's a shame that I had moved to the Eastside, and started doing maitenance and minor repairs myself now. I hope they're doing well in this crazy year.
Kenzi H.
Aug 21, 2020
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I TOLD MY DAD, MY BEST FRIEND, AND MY GRANDMA ABOUT PACIFIC RIM AUTO! I cannot say enough about the amazing service I received from everyone I interacted with at Pacific Rim. These guys saved me over 500 dollars. Fast, friendly, and honest service.
I brought my car to another shop in Seattle to have my rear brake pads and rotors replaced, this shop told me my brake master cylinder also needed to be replaced.
Before they started work, I called around and asked for quotes on the brake master cylinder. John called me and we discussed what the other shop wanted to do. He said for my particular make
I brought my car to another shop in Seattle to have my rear brake pads and rotors replaced, this shop told me my brake master cylinder also needed to be replaced.
Before they started work, I called around and asked for quotes on the brake master cylinder. John called me and we discussed what the other shop wanted to do. He said for my particular make
Allie Scott
Jul 29, 2020
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Great experience from start to finish. Very organized, quick, and friendly service. I got some major repairs done on my Subaru, so they had my car for several days. They offered a great loaner car for me to use for the duration of the repair. At drop-off, I was in and out in four minutes. The loaner car paperwork was ready to go, and the car was parked right outside at the curb so I could be on my way quickly. They called me a few hours later to give me a rundown on all the repairs, and their pricing beat out the quotes I received from the dealership. Pick-up and payment was just as smooth and
Katie B.
May 27, 2020
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Friendly staff with timely and transparent communication. They gave me a quote indicating cost of parts and labor prior to servicing my vehicle and the quote did not change after the repair. They fixed my car within the timeframe I had been told. I asked when I could bring my car in for an assessment prior to a road trip and was told that they did a full assessment of my vehicle while fixing the problem I came in for. I would absolutely take my car here again.
Yasuko A.
Mar 18, 2020
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WOW! I can't say enough about Jeremy and the Pacific Rim Automotive team. He is the NICEST guy, honest, communicative and always fast to respond. He and his team worked with me to get my 2010 Subaru Outback back up and running smoothly again by thoroughly explaining to me what absolutely needed to be done, offering me a price break (when all of this happened right when our country is being hit with a pandemic) and worked me with payment options. I would definitely recommend this mechanic repair shop to anyone/everyone. A+++ customer service, communication, kindness, honesty, integrity and
Sage S.
Mar 07, 2020
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Lisa N.
Jan 11, 2020
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I had a satisfactory time getting my car repaired by Pacific Rim Automotive. I believe Jeremy was the person who handled my car. I requested information regarding the approximate cost for repairing the heater in my car. Their response was detailed. Though the final cost ended up being on the high end of the range, I am overall satisfied with the service. They reminded me of other routine maintenance that I needed and I went for it because I had been putting that off. I received a loaner car for the day. They also knocked off some $ because they were late in giving me my car back. My heater still
Kailey X.
May 24, 2019
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Dependable and trustable. I'm not too familiar with cars and I always have a bunch of questions for them or primarily, Jay - our mechanic. Responses and costs have always been transparent and they're pretty patient with my concerns given the age and cost to maintain the car. The car had 2 big fixes last year and since then it's been running good, they're also pretty on point with letting you know when a specific part of the car needs fixing anytime soon. Car's always given a good wash before pick up, and loaner cars are a plus too!
