Site For Sore Eyes
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Site For Sore Eyes
Since 1979, with the establishment of its first store in Berkeley, CA, Site for Sore Eyes has gained a reputation for providing exceptional service in everything from quality eyewear to professional eye exams (which are provided by Independent Doctors of Optometry conveniently located inside Site for Sore Eyes).

Today, this franchise has expanded to over 40 stores, each conveniently located and staffed with courteous salespeople and opticians to serve the eye care needs of the Northern California region. By 1985, this vision care chain had expanded to eight stores, and a successful optical franchising program was set in motion.
Services
With 44 locations, chances are there's a Site for Sore Eyes location near you. Come visit any of our locations in California to purchase an eye exam, eyeglasses, or anything for your optical needs! You are now being directed to schedule an appointment with Dr. Lary McPhaill, Independent Doctor of Optometry.
With one of the largest selections of designer frames in the Greater Bay Area, Site for Sore Eyes has the perfect pair for you. We carry all the latest and most popular frames from brands you love. Our portfolio includes some well-known and prestigious names such as RayBan, Oakley, Coach, Maui Jim, and Kate Spade, to name a few.
The eyecare professionals at Site for Sore Eyes will recommend special lens options to help see your best today and protect your eyes for tomorrow. In addition to our standard, high-quality lenses, Site for Sore Eyes offers advanced Precision View and Zeiss Digital lenses. Transitions lenses darken and adapt in changing outdoor lighting conditions - helping to optimize your vision by reducing glare, eyestrain and fatigue.
The Lens Your Eyes Would Choose, making it the premier choice for patients seeking a high performance daily disposable contact lens. Providing exceptional vision and performance, ACUVUE OASYS 1-Day is designed to integrate with the eyes' natural tear film, providing all-day comfort that's gentle on the eye.*
Site for Sore Eyes is dedicated to providing customers with the highest quality eyewear at affordable prices. Below, you will find the latest coupons and special offers that will be accepted at every Site for Sore Eyes location. These promotions are updated often, so don't hesitate to take advantage of these additional savings.
Reviews (24)
Randy P.
Randy P.
Dec 23, 2021
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Very disappointed again. When I went to order glasses Kelly was cleaning the pair I was wearing and broke them in half. Then gave me a hard time about not having a spare pair to wear until my new glasses came in. He gave me a loaner pair of frames with my lenses but they kept popping out. I had to wear them for 6 days that way. No apoligy he just said they were old.(only 2 years)
I returned today with my $700 pair of glasses after only 3 months because the nose piece broke and he told me very rudely that they aren't warranted and he would have to charge me to replace them. So I went to Costco
Anthony P.
Anthony P.
Jun 01, 2021
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A zero rating would be appropriate for my experience today. The most arrogant person ever and condescending like never before. Same your money and time. Wow just NO
Raelen H.
Raelen H.
May 12, 2021
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I came in and ordered my glasses about 2 weeks ago.. they said the glasses were supposed to be ready within a week... I gave them a call to check for an update and they said that because my dad had called about an issue they didn't do anything with the lenses and furthermore the glasses were not ready..... so I now have to wait additional time/days/weeks? for them to ACTUALLY be prepared for me..

My problem is... because my dad caused an issue over my younger sisters glasses, they attributed her problem over to me (because of the same last name I'm assuming) and just straight up disregarded
Yolanda C.
Yolanda C.
Mar 07, 2021
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I needed an appointment for an eye exam, got in the next day, the service was above standard, I was quickly attended to, all COVID standards in place, and I really appreciated the thorough exam given by Doug, the optometrist! Thank you!
Renee E.
Renee E.
Sep 02, 2020
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Great service. Optometrist was very nice, friendly and fun. Great experience. They truly cared about my vision and my eyes. I felt very well cared for. Very pleased with my lenses and how well everything fit.
Molly A.
Molly A.
Aug 28, 2020
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I went in to schedule an exam and look at some glasses. There were no other customers in the store and the owner Kelly was on the phone. I looked around and tried on a pair of glasses, forgetting that of course he would need to sanitize them before putting them back due to COVID-19, he hung up the phone and without saying hello or any other greeting stated rudely "can you take those down, I need to clean them now that you've touched them". I instantly apologized and handed him the glasses. He seemed very inconvenienced as he helped me make an exam appointment.
Once he finished making
Arielle E.
Arielle E.
Jun 02, 2020
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I was nervous coming in with COVID. They did a great job maintaining social distancing and having customers social distance. If you want safe, friendly, and quick glasses service come here!
Kelly C.
Kelly C.
Feb 28, 2020
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Picked up my child's glasses a little while ago. The ladies were super nice but there was a sour looking rude man in there. I later found out he was the owner. (I didn't take my child for the original appointment)
The owner didn't say one word to me he infact ignored me when I tried to ask a question.
I definitely wouldn't recommend.
JamesL
JamesL
Dec 14, 2019
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The staff are very friendly and helpful during our recent visit, they even waived the copay for the eye exams.
Dr. Tran was the on -site optometrist who conducted eye exams for my children. I found her knowledgeable, skillful, interacting very well with children and was attentive and friendly to kids, but not so much with adults. While she possessed a good level of professionalism, she could be a bit blunt and impatient to the parents. She could have asked the parents if they want to come inside with the kids or if they have any questions. She prescribed my daughter with very low degree of nearsightedness
Carl B.
Carl B.
Jun 29, 2019
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I am in total belief that any & all positive written reviews read about this independently owned and operated business, is true and accurate.

My experience with Dr., staff and direct dealings with the owner (Kelly) was professional and quite a good experience.

Quite possibly any negative reviews were perhaps due to the personal problems the client/patient may have brought into this business on their own behalf

Good luck in the search of a good and accurate eye exam followed by the correct lens fabrication

Eyes are unarguably quite important to the making of a Good Day
Tammy S.
Tammy S.
Jan 07, 2019
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I was lucky enough that they open 6 days a week AND up until 7pm. I went in on a Saturday, hoping to be a walk-in. It was quite busy, but understandable, being on a weekend and all. The owner, Kelly, attended to me. He was able to look up what my coverage was through my insurance. I was unable to be do an appointment on that day, but he said I can book one right then and there or online. He informed me that they do eye exams every 15 minutes or so and that their last exam is usually around 6pm.

I ended up booking it online and it was pretty straightforward and easy. I booked one for the latest
Yiyun Kim
Yiyun Kim
Sep 18, 2018
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They made me an extra charge
They said my insurance could not cover so I paid but after i moved to the other shop I realized they lied
So don’t go to this shop
Rachel Tung
Rachel Tung
Aug 18, 2018
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I don't recommend this place.
We got a new glass lenses from this place two years ago with my own frame. 1) The Optical is not professional. She asked so many personal questions and made me uncomfortable. 2) The lenses was picked up pretty quickly, but it's not comfortable for me since then.
I decided to switch another lenses at a different optical this time.
Crystal C.
Crystal C.
Mar 15, 2018
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Thank you for helping my 13-year old daughter learn to wear contacts. Your Optometrist was amazing and patient with her. He made her laugh during what was initially a very stressful process, and was KIND.

She had seen another contact lens fitter about eight months prior and left in tears, never wanting to try contacts again. When she gained the courage, we went to you. You made the process very easy. She's been wearing her contacts for about a week now. I can't thank you enough.

Your prices are great too! Thank you!
Paimon H.
Paimon H.
Jan 25, 2018
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Service is well below average. You'll have to wait around a very long time to get any help. If you schedule an appointment they may just cancel it on you. Very minimal selection of frames.
Kate S.
Kate S.
Jan 22, 2018
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I don't do many reviews, but after my last visit I felt I needed to share my experience. I have been a customer of this Site for Sore Eyes location for I think 6-7 years now. My kids had their first eye appt's and glasses from here as well and they fixed their glasses SO many times with that wonderful warranty!
I went in for my normal yearly eye appointment. Went somewhere else last year because I was impatient and suffered with a crummy prescription because of it, so this time I waited for an available appointment here. I get there for my appointment and was informed that my insurance
Home Maker
Home Maker
Nov 06, 2017
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The service was excellent. She made every effort to assist my 15 years old daughter. Answered all our questions and is very knowledgeable about anything to do with eye wear unlike other places that has people working there all giving contradiction information (Lens Crafter Valley Fair hires people that gives wrong information. I asked three different assistants and none gave me the right answers, so I recommend people to come here if they needed to ask questions.
Jessica C.
Jessica C.
Aug 19, 2017
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Great place to get glasses and the owner couldn't have been nicer helping us out. Still amazed how they were ready a day and a half later! :)
Sri Kan
Sri Kan
Aug 14, 2017
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Good :
* Staff are very friendly and have lot of patience with showing frame and going over things.
* Dr onsite is very friendly and good with kids.
Not so Good:
* Tricking customers with add's of " Buy 1 get one free" -- And that does not apply if you are using insurance.
* Discounts that cannot be used if you use vision insurance.
*Frames cost is not printed and tagged, it keeps changing from visit to visit, I think they become expensive if you have insurance.
Jeffrey C.
Jeffrey C.
Oct 14, 2016
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My fiancé had an appointment for EYEGLASSES. Her check in and appointment itself went very well. The receptionist while a little frazzled was very professional as was the optometrist. The optometrist went above and beyond. He asked my fiancé if she wore contacts at all as she had complained her current eye glass prescription was not working any longer. He offered her some trial contacts to hold her over until she was able to get her new glasses.

Now where the issue arise is when she was wrapping up her appointment what appeared like the store owner was lording over and upon seeing her with
Debra W.
Debra W.
Sep 27, 2016
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I came into Site For Sore Eyes looking for contacts and looking all over the place this has been the best place. The doctors are extremely wonderful and nice. After doing a follow-up I ended up getting hair clippings in my left eye. I walked in at 5:00 and the guy at the front was nice enough to fit me in. Which I really appreciate because my eye was in pain.

I just went in today after going to Walmart and them having not so great of a deal. Site For Sore Eyes suggest rebates when ordering a year supply. Which Walmart didn't offer nothing or even give any direction of ordering from them
Ahman M.
Ahman M.
Jan 03, 2016
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My experience here was not pleasant at all. My sister and I were discriminated against. We were treated to a discussion that should not have been made public by management. I was ignored by the manger while doing business. I am going to spend several hundred, but there is better places to get glasses.

Note: I cannot make the managers conversation public or what he did in front of customers, because it is against Yelp policy. (I received an email from yelp staying as much)
Ceri Morgan
Ceri Morgan
Nov 03, 2015
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Stopped by Site for Sore Eyes this morning because I had lost a screw from my glasses and the lens popped out. They replaced the screw, cleaned the lenses, and also replaced the other screw after checking and seeing that it was loose and had been stripped. Excellent service!
Claudine O.
Claudine O.
Apr 18, 2015
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5 stars for awesome customer service, friendliness, & great pricing.
The optometrist, Siddiqui, is amazing. She is THE optometrist to go to! I'm definitely recommending this store specifically & doctor to anyone & everyone I know :)