At American United we remain committed to Serving the Underserved by providing access to business, personal and online banking, as well as credit, coaching, and financial mentoring to our clients in Utah, in need of a second chance. We offer Lower Fees, Higher Dividends, Member Rewards and other unique services designed to benefit our members.
Our passion for helping others is something we pride ourselves in. American United has exclusive options for our customers in Utah, that the traditional bank doesn't. American United Federal Credit Union offers business, personal and online banking for all our clients in Utah. With access to so many options for auto loans, credit cards and retirement accounts, you can find what best suits your lifestyle with ease.
Our passion for helping others is something we pride ourselves in. American United has exclusive options for our customers in Utah, that the traditional bank doesn't. American United Federal Credit Union offers business, personal and online banking for all our clients in Utah. With access to so many options for auto loans, credit cards and retirement accounts, you can find what best suits your lifestyle with ease.
Services
Whether face-to-face, self-service or over the phone in Utah, you are covered. Simply tell them you're with American United Federal Credit Union, give your account number and show a government ID, and you'll have access to your accounts from our various branch locations, just as if you were at American United.
Each member is only allowed one primary share account. Minimum required account balance may be different than the minimum rate balance listed above. Dedicated Saver Certificates have $5.00 minimum balance, and require automatic transfer deposits of at least $5.00 monthly.
36 to 60 months regular certificates (excludes Dedicated Saver certificates) have a "Bump Option, " allowing a one-time rate change (to current published rates) during the life of the certificate.The bump can be waived up front in exchange for an additional 0.100% APR (see Certificate Modifiers below).
36 to 60 months regular certificates (excludes Dedicated Saver certificates) have a "Bump Option, " allowing a one-time rate change (to current published rates) during the life of the certificate.The bump can be waived up front in exchange for an additional 0.100% APR (see Certificate Modifiers below).
Do not send account numbers, inquire about specific account information or request changes to your account record when corresponding through this channel. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. American United Federal Credit Union is not responsible for, and does not provide or endorse, this third-party site's products, services or other content.
Reviews (13)
Jason Thompson
Oct 24, 2021
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Joe Russo
Sep 23, 2021
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Rcmac
Jul 31, 2021
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I gave lived in multiple states and a few countries since I have been a member for the credit union. I have always been able to get all my banking needs handled in a timely and professional manner. Between there online services or a simple phone call from anywhere I have lived I have been taken care of. Will continue to be a member for as long as I can.
John Mortensen
Jun 18, 2021
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I have never been treated as kindly by any staff throughout the entire system as I was with AMUCU. Everyone went out of their way to make my loan simple, easy, fast, and efficient, yet with a personal, caring touch, a very hard thing to do. The rates and overall program are better than anywhere else , which is another plus, and there were no false promises made. I trust these people with 1005 of their word for integrity and honesty stand at the core of dealing with the military, as do personal service and going the extra military esprit d corps step.
Keli Griffin
Jun 16, 2021
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I have been treated with such kindness and understanding by the team at the Foothill Drive location (especially the manager Mr. Thompson). They have been able to take care of all my banking needs and make suggestions in order to keep my accounts secure and best serve my needs! I would definitely recommend them to any fellow Veteran who needs a bank they can trust.
Jacquilin DeWolf
Jun 11, 2021
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Of all the banks and credit unions I have been a member of, AMUCU is by far the best! They have reached out to me on several occasions in order to help my consolidate my debt, get the best account to suit my needs and income, as well as working with me during the hardship of the pandemic that caused my account to be overdrafted. Also, they have allowed me to build my credit by issuing me a credit card that I am able to pay off monthly, They have quite a few veterans as members, so they are familiar with some of the service-member specific scenarios we get ourselves into.
Anthony Thompson
Apr 14, 2021
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Lou Malek
Mar 14, 2021
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I have never in my life experienced customer service like I have at American United Federal Credit Union. I am 68 years of age. The whole staff at the Salt Lake VA never cease to amaze, with tips on preventing identity theft to knowing the latest scams before they happen to you ... the are hands-down THE BEST!
Availeth Bajoran
Aug 01, 2020
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Very nice credit union. Today I had to stop in at a lobby near my doctor appointment and in the course of giving me my cash, the teller asked me if I knew about the Gold Star program because I have my retirement funds directly deposited (and/or becuase I'm a veteran maybe). He said it would give me a bigger end-of-year dividend. Last year I was delighted to receive a few dollars that way, and because he was kind enough to look twice at my account today, I will get a few more. Very nice of him. There are other good things about this credit union too, such as partnering with many others for basic
Chad J.
Nov 30, 2019
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I don't like to leave bad reviews, but when it's warranted I believe to do the right thing. I Wanted to refinance my two vehicles with them. Q (yes that's his name) was giving me rates double of what I got at Chartway Credit Union. If you understand finance and how the loan officers are paid, he definitely was looking out for himself and not the member! He wasn't concerned about me or helping better the rates I was paying..well he did beat them by 1%. He said "That's all I need to do is beat your old rate!" He said for me to get my payoffs and get them to him
Danny I.
Oct 03, 2019
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Tony R.
Feb 24, 2018
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I have been with American United ever since they bought out VAMCU (veterans credit union) around 2010 I think. And since then it has been a downward spiral. American United is the worst, any time I call it is a miracle if I get through to anyone, I just hung up after holding for 77 minutes when their recording said the wait time was 56 minutes and I only had 5 people ahead of me. They are the most inconvenient financial institution I deal with, I have 3 others I have accounts with and they all put American United to waste, I miss VAMCU, they were so superior to American United, it's a shame
Marcella S.
Dec 12, 2017
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There have been a few issues with these guys.
1. I've had payments made to the wrong loans, when the memo and acct # clearly say where it was supposed to go.
2. I've been lied to and told by one teller that I am not allowed to make a principal payment when I've been sending them in for 3 years (another teller confirmed that of course I was allowed to make principal payments).
3. When you message their customer service, they don't answer for days and then when they do, the answer they give is missing most of the information you asked for.
4. I stopped going to the branches
1. I've had payments made to the wrong loans, when the memo and acct # clearly say where it was supposed to go.
2. I've been lied to and told by one teller that I am not allowed to make a principal payment when I've been sending them in for 3 years (another teller confirmed that of course I was allowed to make principal payments).
3. When you message their customer service, they don't answer for days and then when they do, the answer they give is missing most of the information you asked for.
4. I stopped going to the branches
