People Perspectives

For over 20 years, People Perspectives has built its reputation on providing the best employee engagement & satisfaction surveys, internal service surveys, management assessments, and board of director assessments to our credit union clients. The quality of our personalized service and our products is unmatched; over 91% of our new clients report that we exceeded their expectations!

Measuring employee satisfaction and engagement are critical to understanding your employees' perceptions of the workplace. Our Employee Engagement & Satisfaction Survey covers the most important components of employee satisfaction and engagement, giving you a complete assessment of your employees' perceptions of their workplace.

Internal service levels within credit unions greatly impact employee engagement levels, member satisfaction, member service and ultimately, the credit union's bottom line. Our internal service survey is designed to gauge the level of service provided between departments and branches within the credit union.

The #1 driver of employee engagement in the workplace is the employee's supervisor. This has been shown in countless employee engagement studies. If an employee has an ineffective supervisor, he/she is likely to be much less engaged than his/her colleagues with more effective supervisors. This not only impacts the employee's productivity and service to your members, but also the credit union's bottom line.

A high-functioning Board of Directors is a critical factor for credit unions to be successful in this challenging marketplace. Board members must be proactive and dedicated to the performance of their credit union, while proficiently monitoring the credit union's overall operations. An effective way to gauge the level of proficiency with your board is to conduct a Board of Directors Assessment with People Perspectives.