Cross Country Cycle
Call now
Call now
Website
Call
Cross Country Cycle
Brian Harris of Cross Country Cycle Coaching has a passion for helping others find the joy in competing to the level of their choice. Harris uses his education, testing tools, as well as years of racing experience to train clients mentally as well as physically. Our service staff is professionally trained to work on all makes and models of bicycles, not just the ones we sell.

We are proud to offer Retul fitting by Specialized and Dr. Andy Pruitt and the Boulder Center for Sports Medicine. We have professionally trained fitters on staff and offer basic and advanced options.
Services
Cross Country Cycle opened it's doors during Tulip Time in 1984 with only $2000 of parts, accessories, and bicycles. Things have changed dramatically. But the service and home-town feel have not. We are a family owned and operated full service bicycle shop. The walls are now filled with parts and accessories of many varieties.
Our service staff is professionally trained to work on all makes and models of bicycles, not just the ones we sell. And each member of the service team participates in skill-advancement sessions with factory service techs several times each year. Whether it's a minor tune-up or a major overhaul, you can count on us to do the job right the first time, every time.
With six wins at Paris-Roubaix, our Roubaix has proven that Smoother is Faster. Until this moment, however, smooth has admittedly come with some compromises. But not anymore.

The all-new Roubaix Expert now delivers compliance without compromise by introducing a radical new Future Shock 2.0 that gives you more control and damping options, a new Pave seatpost that creates our most balanced Roubaix to date, aerodynamics that equal the Tarmac, and a Rider-First Engineered frame that's shed some serious weight.Is it still comfortable?
A summer blockbuster with an eye for adventure, the Rockhopper Comp lives for high action and fast-paced plot twists and features an all-new, Premium A1 Aluminum frame making its singletrack debut.

Roll the credits to discover an SR Suntour XCM fork with a custom two-way damping circuit, Stout wheelset, Shimano MT-200 hydraulic stoppers, and MicroSHIFT's wide-range 1x9 drivetrain and you have backup provided by a supporting cast that's all thriller and no filler, but will never leave you hanging.
You have places to go, people to see, and fitness goals to achieve. We get it-life moves pretty fast, so it's a good thing we made Sirrus to help you with all of it. Wherever you're heading, Sirrus will take you there. Sirrus features a super light Aluminum Alloy and carbon fiber construction, as well as reliable Shimano components that are built to withstand years of daily abuse on the world's pavement.
Reviews (10)
Bernie Bennett
Bernie Bennett
Sep 03, 2021
Report
I hit a bump in the road and my bike frame broke. I had a couple paint deep scratches from just above the crack that were not dents at all but just scratches. Without even making an effort to get Specialized to warrant the frame, Laura judged me a liar and said there was an impact there that caused the fracture. I have never hit anything on my bike or been hit by anything. That's $2,000 down the drain because Laura doesn't care enough for her customer to at least attempt to get Specialized to take care of me. As if that wasn't enough, I asked for an estimate for a repair and Laura said she would
Denise Kleis
Denise Kleis
Aug 03, 2021
Report
We were staying in the area for the month and went there to get a seasonal tune up for our bikes. The price was fair and service was quick, friendly and excellent. When we went to pick our bikes up we asked about having someone look at our bike seats to see if they needed to be adjusted etc. Laura, who we think is an owner, spent a lot of time with us explaining how much seats have changed since we got our bikes 15+ years ago. Laura measured us for a seat and then we tried out a few seats on our bikes riding around the store and settled on new ones. After riding our bikes for a few days I decided
Nadia Khalil
Nadia Khalil
Jul 15, 2021
Report
Better service and prices elsewhere.
* Edit - Do you ask everyone's name who walks in your shop? I'm sure that people can tell the quality of service that they would receive just based on the tone of your response. And I never inquired for anything for my Mother! This is a matter of we found excellent service and prices elsewhere, as I said.
Sean M.
Sean M.
Jul 01, 2021
Report
Awesome experience today get my bike fixed after a chain break that also led to necessary derailleur cable and cassette work. Thank you Craig and team for the quick work right before a big trip. Great selection of parts in store too.
Nate Ferrier
Nate Ferrier
Jun 05, 2021
Report
There are many great bike shops in West Michigan. This is not one of them. Repeated instances of terrible service. The response below from the seller is not accurate at all, but just goes to show they disappoint on the regular.
Aaron DeVore
Aaron DeVore
Mar 27, 2021
Report
We have six bikes at our home and Cross Country Cycle has always provided great service with tubes, tires, brakes etc. 3 people in our family had uncomfortable seats and the folks at this shop have been especially helpful with getting them fitted for the right size of seat. The change in ride comfort was amazing for all three.
Amy Deering
Amy Deering
Mar 16, 2021
Report
Just went home from here with an amazing bike and a huge smile on my face! This place ROCKS! Laura is super knowledgeable and informative! The staff is very friendly and welcoming!! I highly recommend stopping in for any bike need you may have, you won't be disappointed!
Nick Gaines
Nick Gaines
Dec 13, 2020
Report
We are new to the bicycling world and went in with lots of questions. We were specifically looking for bike trainer. We had all our questions answered and never felt pressured to purchase anything. Very down to earth people. Will definitely use exclusively for our bicycle shop. We did end up buying the trainer.
Ralph Greenawald
Ralph Greenawald
Oct 27, 2020
Report
I drove two hours each way to buy a bike at Cross Country Cycle (It was a model not readily available near my home.) Laura made sure that everything was ready for me upon my arrival. I had submitted a fit sheet from a previous fitting session, and the bike was set up perfectly. The sales and delivery experience was perfect, and after sale support and communication has been outstanding. I am a bike nut, always looking for the next bike to add. This purchase experience stands out among many as one of the very best.
Ben Handelsman
Ben Handelsman
Feb 03, 2020
Report
Cross Country Cycle is the best bike shop in town! So helpful and friendly! We came in from out of town and wanted to rent a bike to ride the awesome bike trails nearby. I called ahead of time and Laura listened to what we needed and recommended the perfect bike for the trails. They were closed on Sunday, but she left the bike outside for us to pick up. The next time we're in town, we'll definitely be back to CCC. Thank you!!