Highline Emergency Physicians (HEP) is an independent physician group comprised of Board-Certified Emergency Physicians and Advanced Care Practice Providers. In 2014, we began a partnership with the CHI Franciscan Health System and for more than 30 years we have staffed and operated the Emergency Department at Highline Medical Center in Burien, Washington.
Services
The emergency department Facility Bill is for services rendered by the hospital, this would include use of the nursing services, supplies, equipment, laboratory, radiology services and any other professional services that are provided by the hospital.
The Physician Bill is for services rendered by the Emergency Physicians, Physician Assistant and/or Nurse Practitioners - they are responsible for the diagnosis, treatment, referral and/or discharge of all patients receiving care in the Emergency Department.As a patient seen through the CHI Franciscan Health System, you may request your medical records for a recent visit.
The Physician Bill is for services rendered by the Emergency Physicians, Physician Assistant and/or Nurse Practitioners - they are responsible for the diagnosis, treatment, referral and/or discharge of all patients receiving care in the Emergency Department.As a patient seen through the CHI Franciscan Health System, you may request your medical records for a recent visit.
Our independent, democratic group staffs one ED at Highline Medical Center in Burien, WA, in south Seattle near Sea Tac airport. We care for approximately 52, 000 patients/year. Our practice is unique in the Seattle area as we serve the population surrounding the hospital and travelers and employees of SeaTac International Airport which includes broad socioeconomic and ethnic diversity.
Reviews (4)
Jeffrey Taylor
Jan 31, 2022
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I have United Healthcare, a pretty large and well-known insurance. The physician or physicians that cared for me overnight were out-of network. I was never informed of this, they don't bother to tell you. UH has been trying to work with them to alter the bill by waiving the out-of-network cost, but so far the only information I have received from the physicians is a warning that my bill will be sent to collections. I felt I had to pay it, but now, if insurance negotiations come through, how easily will I be able to recover that extra money? It's pretty hard to remember to ask about network compatibility
Kelley Blackburn
Dec 29, 2020
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Terrible company! Highline Hospital used an out of network company Highline Emergency Physicians, my insurance refused to pay the bill because they are supposed to check and this company wouldn't take the blame. I'm stuck with a huge bill and now sent to collections. I would never recommend going to Highline or using the contractor physician. Terrible experience all around.
Randal Wainwright
Nov 09, 2020
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I was sent to collections for a bill that I paid on time in full, but they lost track of. Five months later and many email/calls/proof of payment (twice) I am still in Collections. Highline finally admitted it was properly paid, but only after I contacted them. They have yet to call off collections or offer an apology for five months of administrative incompetence.
Jack Sheldon
Jan 24, 2020
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Don't go here! I had an emergency with my 16 month old son - he needed 4 small stitches on his brow. Cigna, the insurance company we pay 400$ a month for - their website said to go to this facility. Said in network. I gave cards at front desk. Assured by them we're in network at that facility. Without notifying me that they were "out of network" Highline Emergency Physicians assumed care and stitched my boy up. My bill was very high and they declined to accept Cigna's discounted (read fair market value) rate and surprise balance billed us. Also did a poor job.
