Bergen New Bridge, a not-for-profit safety net facility, provides high-quality comprehensive services, including acute and ambulatory care from Rutgers New Jersey Medical School and community physicians, mental health and substance use disorder treatment, and long term care to the greater Bergen County community. The Medical Center, including its Long Term Care Division, is fully accredited by The Joint Commission and is in network with all major New Jersey commercial insurance plans covering 99.91% of NJ residents.
Services
We have the level of care you need. Our diversified treatment programs offer individualized care in a warm, supportive atmosphere. Bergen New Bridge Community Health Services aim to encourage healthy activities and preventive care with our community partners. Families trust Bergen New Bridge Medical Center to provide comprehensive, high-quality long term care services for their loved ones.
Bergen New Bridge Medical Center is here to provide you or your loved one compassionate, high-quality, and comprehensive medical and mental health services. As a clinical affiliate of Rutgers and a not-for-profit safety net facility, at 1,070-beds, we are both the largest hospital and licensed nursing home in New Jersey and the fourth-largest publicly-owned hospital in the nation.
Reviews (10)
Kasia Mich
Jan 19, 2022
Report
I just read Bonnie's review regarding Covid testing. My experience was similar to her's except that I tried calling and emailing both New Bridge Medical and NavusHealth (which is a lab processing those tests) to find out when I can expect the results so I can go back to work.
Every time I was informed that the results are still pending and the test is being processed.
Test was done on Sunday and today on Friday I got this email:
"Hello- thank you for the email. Unfortunately, the lab was not able to process your test sample. We apologize for the inconvenience and are open for testing on Sunday
Every time I was informed that the results are still pending and the test is being processed.
Test was done on Sunday and today on Friday I got this email:
"Hello- thank you for the email. Unfortunately, the lab was not able to process your test sample. We apologize for the inconvenience and are open for testing on Sunday
Sandra LaMotta
Jan 14, 2022
Report
Today, about 1:00 p.m., after feeling mixed emotions and, what I felt, were symptoms of Covid, I decided to find a place to be tested. After spending just a couple of minutes Googling, I found Bergen New Bridge Medical Center drive-through testing. I was able to make an appointment for this afternoon at 3:30. I filled out the necessary form (including pictures of my ID; insurance; and vaccination card). My appointment was confirmed so I got in my car; went there; and got in a short line of cars at the place where the signage told me to go. I waited about 20 minutes before a hospital worker came
Vasilis Katsikiotis
Jan 13, 2022
Report
Well organized COVID testing center, no significant wait, appointment was confirmed with a QR code 10 min before. Friendly volunteers will electronically confirm your identity with your registration and give you options for which test you prefer. I would improve the road signs guiding you towards the testing center. Overall, easy, friendly, convenient! Stay healthy!
Bonnie Bibeau
Jan 04, 2022
Report
This center was super easy, no lines, and accessible. It is easy to get to.
However, getting results is a different matter entirely. It has been 5 days and we have received nothing. If we are positive, well, we have no idea and are spreading freely within our house. What’s more, our kids are allowed to go to school as we have no proof to keep them home. There needs to be a covid exposure-with documentation- for them to have access virtually. We had to just take several absences to be safe. The lack of response from our testing is both unsafe for our family and in direct contradiction to the
However, getting results is a different matter entirely. It has been 5 days and we have received nothing. If we are positive, well, we have no idea and are spreading freely within our house. What’s more, our kids are allowed to go to school as we have no proof to keep them home. There needs to be a covid exposure-with documentation- for them to have access virtually. We had to just take several absences to be safe. The lack of response from our testing is both unsafe for our family and in direct contradiction to the
Derek Nickerson
Jan 02, 2022
Report
Rick
Dec 28, 2021
Report
Dan G.
Dec 27, 2021
Report
Went for drive-thru COVID testing this morning @ 10am. Was a little apprehensive with all of these negative reviews, but I was in and out in about 30 minutes from when I pulled up. Everyone was very friendly from the guards to medical staff.
Could have been slightly quicker if they weren't funneling everyone through one line, but happy I was able to get an appointment with one day's notice.
Could have been slightly quicker if they weren't funneling everyone through one line, but happy I was able to get an appointment with one day's notice.
Karen Levi
Dec 24, 2021
Report
What an awful experience!
The news was reporting that New Bridge had partnered with Ramapo College for COVID testing. However, the links provided to sign up (pre-registration was required) did not work. I called New Bridge and was given an appt. between 9am - 1pm at their Paramus location. I arrived at 7:25am figuring it would be busy. There were about 20 cars in front of me. At some point, I was asked if I was a county or hospital employee and advised that "this line is for them only and not open to the public until 9am." i was then told I had to move to the back of the line. I asked to speak
The news was reporting that New Bridge had partnered with Ramapo College for COVID testing. However, the links provided to sign up (pre-registration was required) did not work. I called New Bridge and was given an appt. between 9am - 1pm at their Paramus location. I arrived at 7:25am figuring it would be busy. There were about 20 cars in front of me. At some point, I was asked if I was a county or hospital employee and advised that "this line is for them only and not open to the public until 9am." i was then told I had to move to the back of the line. I asked to speak
Caitlin Knappenberger
Dec 19, 2021
Report
I made an appointment for Covid testing and went there about 10 minutes before my scheduled time. I waited in my car in the line for over 2 hours after my appointment time. After 2 hours and 15 minutes past my appointment there were still 20 - 30 cars ahead of me and I had to leave. Extremely disappointed in the wait time as a county resident who made an appointment and registered in advance. Also realized as I waited in line that a nose swab PCR test is $70 out of pocket with no choice for insurance. I will not be going back to this location for Covid testing ever again.
Debbie Previti
Dec 18, 2021
Report
Absolutely awful! Registered for an appointment for COVID testing and received 3 different emails from Bergen Regional confirming the date, time and location. The location given by Bergen Regional/Novus Health was completely wrong and after emailing them explaining that there was nothing at the given location they responded by giving us a completely different location and telling us they wouldn’t be there much longer. By the time we arrived the county sheriff informed us that they had packed up. Totally inept and irresponsible! BEWARE!
