Smiles By Payet
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Smiles By Payet
Charlotte dentist Dr. Charles Payet has provided world class dentistry since 1998. The caring & experienced team at Smiles by Payet Dentistry provides compassionate, conservative, & affordable dental care that lasts. We're just 15 minutes south of Uptown & 5 minutes from Southpark, at the corner of Park Rd. and Abbey Place.

With over two decades of experience, Dr. Payet provides a full range of dental treatments in one convenient location. There's no need to coordinate care with multiple specialists, as Dr. Payet is trained & experienced in cosmetic dentistry, comprehensive dental care, dental implants, and more. Simplify your dental care with Dr. Payet's knowledgeable team & on-site modern technology.
Services
We are a warm, welcoming, and all-inclusive family dental practice in Charlotte, NC. We pride ourselves on building relationships with our patients while providing, affordable, high-quality dental care that's designed to last for decades. We strongly believe that longevity is an important component of any dental treatment or restoration that we provide.
Here at Smiles by Payet Dentistry, we have put together a team of people that we think you're going to LOVE. We know you expect professionalism, empathy, and kindness, and that's what we strive for, as well as the ability to really listen to your concerns. So we'd like to introduce you to the wonderful people who will be taking care of you, along with Dr. Payet.
At Smiles by Payet Dentistry, we pride ourselves on offering a wide range of services, as our goal is to care for your whole family, from little tykes to Gen Y, Gen X, and Baby Boomers. At the same time, our most important goal is to keep your teeth healthy and prevent dental disease, rather than just fixing it.
Patient testimonials and reviews are always deeply appreciated, and we do try to earn top marks from all of our patients. No, we aren't perfect, and we don't always reach that mark, but when we don't, we use the feedback to improve whenever possible. Of course, we also love when our patients refer their friends and family members, as trusting us to take care of them is the highest compliment you can give us.
Hi, I'm Dr. Payet, and I've been a Charlotte dentist ever since 1998. I moved here after undergrad (Class of '94) and dental school at the UNC-Chapel Hill School of Dentistry (Class of '98). While not a native Tar Heel, I have deep roots in the state: my mother grew up in Albemarle, my dad went to Chapel Hill, and most of my family is in North Carolina.
Reviews (17)
E. Cyprian
E. Cyprian
Dec 15, 2021
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I have not been to a dentist in approx. 5 yrs. because of my experiences in the past. I was petrified just making an appointment because I needed a lot of work done, and did not want to know the results. The moment I stepped into Smiles by Payet, I felt a calm come over me. The receptionist was very cordial and from the moment I sat in the chair, I was not afraid anymore. The dental assistants were so friendly & explained all the details of my exam. Dr. Payet is the best, he is very thorough and he never made me feel guilty because of the condition of my teeth. He tried to figure out the best solutions
Nancy
Nancy
Dec 15, 2021
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Very Clean office and very friendly staff!!
This was my first visit to the dentist. I got an implant done couple of years back(by another doctor outside US) and the crown from the implant came off over the weekend while flossing. Went to the dentist Monday morning. .
Dr Charles explained me so well what is the issue with the crown and implant. He answered all our questions, showed us the xray so that we are informed. He recemented the crown as needed and also suggested few things which can be done in future for the implant.
Very good experience, Highly recommend this dentist.
Kathryn McCabe
Kathryn McCabe
Nov 23, 2021
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I hate going to the dentist but this team makes it so amazing I get excited to go now. From walking in and the receptionist knowing your name and greeting you with a big smile, to Dr Payet noticing I have an engagement ring on that wasn’t there the last visit and him congratulating me and asking about wedding planning to Michelle the dental hygienist who made my worst nightmare (people poking around in my mouth) not only bearable but verging on fun. Everyone is so communicative, they explain what they are doing any why they are doing it, they gave warning when it might get a little uncomfortable
David Scott
David Scott
Oct 15, 2021
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I went in interested in the Nightlase procedure and after an examination and consultation Dr Payet recommended an oral appliance as a better option for me. His office worked with me to proceed with Medicare and my insurance company. Dr Payet and his office were professional, courteous and very helpful. I would highly recommend this practice to anyone needing dental care.
Claire Crabtree
Claire Crabtree
Aug 31, 2021
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What a wonderful experience with Dr. Payet and his whole team. They are friendly, knowledgeable, extremely skilled, and make each visit better than the last. My teeth look amazing, and I feel confident in my smile for the first time in a long time.
Gina Clayton
Gina Clayton
Aug 07, 2021
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When I moved to Charlotte 2 years ago I was looking for a dentist and I finally came across Dr. Payet! I’m so happy to have come across his office. He has blessed my teeth in the most professional and caring way possible. He also remembers little details about you, just like everyone in the office! They make sure you feel like family at and away from the office!
Ursula Douglas
Ursula Douglas
Aug 05, 2021
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I can’t say enough about this office; the staff as well as Dr.P. Within a day they got me in as I had two teeth that had fallen out. And, in addition to that I have a horrible phobia when it comes to dentistry. The front desk young lady was so caring upon my first call. She asked about my issues and immediately asked could I come the next day. That alone made me feel comfortable as though everyone is taken on a case by case basis. On the day of the visit, I was greeted by her and she went as far as calling another dental office to get my X-rays. Something that I tried prior to the visit but to
Caleb Farmer
Caleb Farmer
Jun 26, 2021
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I just went for a regular cleaning and wanted a second opinion on a few fillings that I needed done. They were very professional and did a great job. It turned out that the previous dentist I saw had overestimated the fillings that I needed. The estimate Payet gave me was half the price. They answered all the questions that I had and everything made perfect sense. They are very trustworthy.
John Ayers
John Ayers
Apr 13, 2021
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Dr. Payet has to be the most thoughtful and caring Dentist with the kind of skilled hands you want for healthy teeth. He takes extra time to make sure you get the best care and in my experience always finds solutions to difficult situations. I highly recommend Dr. Payet. He goes the extra mile for his patients.
R. G.
R. G.
Jan 20, 2020
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I had been coming here for over 8 years until I found problems with the 2 crowns that were put in about 6 years ago and one that was less than 5 years.
The first crown cracked into several pieces and fell off eventually. I consulted with Doctor Payet and he said my tooth was too small that It needed to be replaced with a gold crown so it will last longer. I asked the doctor why he didn't recommend it the first time to use gold instead of the other one. Now I have to pay a lot out of my pocket especially now I lost my work insurance and replaced it with my own insurance. I asked them if they
L. K.
L. K.
Jun 27, 2019
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Very unhappy with their service. Went in for a consultation about a year ago to see if I needed a night guard because I recently noticed I grind my teeth sometimes. He said a night guard may help so he went ahead and made my night guard for $700. A few months into wearing my night guard I noticed that my bite was really off. I switched back to wearing my old retainer and I couldn't even put it in, it hurt so bad. Obviously the night guard wasn't made correctly. I then got caught up with life and finally had a chance to recently go back in to get this problem fixed since I had a $700 night
Amber H.
Amber H.
Mar 19, 2019
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This dentist is a nightmare. Not only was I not happy with the result, the billing was a nightmare. After paying nearly $2,000 out of pocket and fighting for months with insurance companies because they improperly filled out my insurance paperwork they threatened me with collections over $108 after they had received thousands. The insurance was supposed to pay half and I ended up paying about 60% instead because of scheming insurance companies and failures on Payet to properly fill out the paperwork. I also had my credit card information stolen after giving them my payment information electronically
Amanda L.
Amanda L.
Jun 07, 2018
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Pushy and unprofessional!! My 16 year old went in for a cleaning the Dr and hygienist talked down to him and the hygienist conversation with him consisted of her dislike and constant bashing of my sons high school. Grow up and try being a professional. I do not recommend this practice to anyone!!
Pineapple C.
Pineapple C.
Mar 26, 2014
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As far as dentists go, these guys are good (meaning I hate going to the dentist. Any dentist) What I appreciate about these guys is their care, procedures, equipment and non pushy approach. Having said that though, dentists are in the field of "perfection" so most recommend doing things to your teeth to achieve that. I myself prefer the look of a somewhat original smile, (a crooked tooth here and there does not make me think one needs braces!) The difference I have found at this office is that they listen to you, allow you to question things and gain a full understanding of what is being
Julie W.
Julie W.
Jan 22, 2014
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I recently moved to Charlotte and had to find a new dentist which was difficult for me because I've been a lifelong patient of my former dentist (out of state). I was set on finding a dentist that could use a laser to remove a cavity as I am terrified of novocaine and drilling. After reviewing his website and making a quick inquiry call, I was optimistic but still a bit nervous.

Everything about the experiences with Dr. Payet and his staff has made me feel relaxed and comfortable which has been a huge relief. The front desk ladies are very polite and helpful, my dental assistant (Rose
Ian M.
Ian M.
Mar 01, 2013
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What a wonderful experience for something that most people hate to do. Including me!

The office is immaculately clean and the dentist's office is in a really nice building. The signage is a little hard to find but just head to the office building address # and walk in the front door. You won't miss it after that. The receptionist staff was attentive and helpful. The whole paperwork process was relatively effortless and they even offered to help obtain my x-rays from my previous dentist. Overall, I was very happy with the service and Dr. Payet's bedside manner. He was very
Dan C.
Dan C.
Dec 11, 2012
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Dude needs to relax on sending so many emails, phone calls, & text messages for reminders for appointments. If I've confirmed to come in 1 week ago via email, I do not need daily emails and/or text messages. Pretty annoying actually, but if you're an attention fiend, go for it.

dmo out.