At Spinnaker Property Management we recognize that every individual's actions will shape our collective reputation. We behave ethically in all situations, confident that this path leads to both profit and integrity. Driven by a desire to get better, we craft tailored business plans to guide efficient work, allow careful evaluation, and support improvement.
We stay ahead of industry trends and apply the best of technology, communication, and human resources. We are self-motivated, yet we share knowledge openly and encourage each other to grow. We measure success based on individual goals that balance our professional and personal lives.
We stay ahead of industry trends and apply the best of technology, communication, and human resources. We are self-motivated, yet we share knowledge openly and encourage each other to grow. We measure success based on individual goals that balance our professional and personal lives.
Services
Spinnaker offers our owners and residents the security and efficiency of an in house maintenance team. What does this bring our owners and residents? Peace of mind. You have the peace of mind knowing that the people visiting your home are known by us and are experts at their task. You know that if we have hired a contractor to address a need, they are being carefully overseen by one of our maintenance staff.
Giving back is a great way to get to know your community and its citizens. That's why we partnered with Beer & Bites, Next Chapter and Landlord Liaison Program to give back to our community. Each month our owner Mark Melsness is busy preparing and delivering a Renters Readiness class at Landlord Liaison Program's headquarters inside of Associated Ministries in Tacoma.
The courageous women at Next Chapter identify and address their barriers to housing. Each women this organization assists, creates a plan with the goal of securing stable housing as soon as possible for themselves and their children. Next Chapter provides not only assistance with housing stability but also life skills development, job skills training, financial literacy, behavioral health and legal assistance.
We are navigating a world that looks nothing like last year - except when it comes to cancer patients. New diagnosis continue to happen each day. More than 1.5 million people will die from cancer this year. Much of the world has paused, but cancer simply does not pause. It ravages patients and their families, and creates even more distance for those undergoing cancer treatments.
We give each customer our full attention, combining strong ethical values and effective business practices to make the process as stress free as possible. At SPM we understand that every real estate investment represents an important personal and financial transition for the people involved - often touching on some of the biggest decisions of a lifetime.
Reviews (19)
Dan V.
Jan 28, 2022
Report
C. J.
Jan 17, 2022
Report
I hope Mark the owner of this building reads these reviews, as he needs to know what Spinnaker and their Team are really like...
I also have had nothing but problems with Spinnaker since they took over the management of our building.
Trying to get anything done within the building is a joke. Spinnaker asks that you supply a written order on their website in the maintenance section.
There had been a roof leak outside my front door that also entered inside my apartment into my coat closet which resulted in mold.
I had to contact them several times regarding this leak which I lived with for 3
I also have had nothing but problems with Spinnaker since they took over the management of our building.
Trying to get anything done within the building is a joke. Spinnaker asks that you supply a written order on their website in the maintenance section.
There had been a roof leak outside my front door that also entered inside my apartment into my coat closet which resulted in mold.
I had to contact them several times regarding this leak which I lived with for 3
Leena Sexton
Dec 29, 2021
Report
Dr. Kristen O'Leary D. C.
Dec 20, 2021
Report
Spinnaker has provided me with incredible guidance in regards to my investment property. They not only offered their expertise in advance of my purchase, but also have been there every step of the way to answer any questions I’ve had and connected me to other quality professionals who have been imperative to having peace of mind in regards to my property. Thank you Mark and your incredible team at Spinnaker!
Rob Morrison
Dec 15, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
Spinnaker has managed my 16 unit building for several years and I couldn’t be more happy. Mark meets with me periodically to review and discuss the numbers, Kathy is always responsive to my accounting questions, and Holly helps me with any operational questions. Excellent team! I highly recommend them. Rob M.
Spinnaker has managed my 16 unit building for several years and I couldn’t be more happy. Mark meets with me periodically to review and discuss the numbers, Kathy is always responsive to my accounting questions, and Holly helps me with any operational questions. Excellent team! I highly recommend them. Rob M.
E. Desiree Richards
Nov 24, 2021
Report
We have been renting from Spinnaker for about 5 years. I love the staff, maintenance staff, and the fact that we have had a home all through this crazy past year. Holly has tirelessly worked to keep her tenants in their homes and I couldn't be more appreciative.
When we first moved in we didn't have the best credit, we had a previous eviction and she gave us a home with our good references. Now our credit is much better and we are looking to buy a home early next year. None of this would have been possible without Holly and the owner giving us a chance.
During the moratorium, we kept in contact
When we first moved in we didn't have the best credit, we had a previous eviction and she gave us a home with our good references. Now our credit is much better and we are looking to buy a home early next year. None of this would have been possible without Holly and the owner giving us a chance.
During the moratorium, we kept in contact
Charlye McCarthy
Nov 14, 2021
Report
Positive: Professionalism, Quality, Responsiveness, Value
I sold mt home and had been looking for a rental for 2 months with no luck. With 10 days left to be out of my home I walked in to Spinnaker and explained my situation. Within 6 days, my paperwork was processed and I had the keys to my rental. The people there were great and I would definitely recommend them. 😁
I sold mt home and had been looking for a rental for 2 months with no luck. With 10 days left to be out of my home I walked in to Spinnaker and explained my situation. Within 6 days, my paperwork was processed and I had the keys to my rental. The people there were great and I would definitely recommend them. 😁
Chris Ferguson
Sep 20, 2021
Report
I maintain three low income rental properties for a church's affordable housing program. I want to sing the praises of Spinnaker for helping us to optimize this program in several ways. Everyone at Spinnaker is knowledgeable, skilled, and easy to work with. The quality of work and responsiveness for maintenance calls is superior. Spinnaker, too, is committed to affordable housing as a community asset and need, so they connect with many agencies, programs, and individuals in their work toward that end. And, finally, they are flexible in the services they provide all their customers, incluidng tenant
Maxx King
Aug 25, 2021
Report
Continuous communication issues. Unrealistic raises in rent for a duplex, costs about the same in a safer area for our full house now. Left windows sealed on our house since painted a year ago, fire hazard. People who painted our house left massive amounts of garbage that they never handled and also were doing hard drugs. Left rusty nails in our yard we were picking up for months. Poorly slapped up a previously promised fence with carcinogenic materials. Fridge broke multiple times with week long waits. Had to obnoxiously call. Charged $400 off deposit to repaint one room. Paid someone to deep
Maricela Andres
Jun 21, 2021
Report
Positive: Professionalism, Quality, Responsiveness
Spinnaker property management is such a great place to rent from. With all of the difficulties of the pandemic they made touring potential units super convenient and safe. I was able to secure a rental and get through the application process within a few days. The whole team is amazing and my kids and I are enjoying our home.
Spinnaker property management is such a great place to rent from. With all of the difficulties of the pandemic they made touring potential units super convenient and safe. I was able to secure a rental and get through the application process within a few days. The whole team is amazing and my kids and I are enjoying our home.
Nellie Bell Realtor
May 01, 2021
Report
Positive: Professionalism, Quality, Responsiveness
As an active Realtor in Pierce County and also a landlady, I called Mark and Holly to confirm the correct documents for the COVID restrictions for my client who has tenants. Holly was great and so helpful. Our business can be very stressful, she was calm and swift with the information. I highly recommend Spinnaker staff!
As an active Realtor in Pierce County and also a landlady, I called Mark and Holly to confirm the correct documents for the COVID restrictions for my client who has tenants. Holly was great and so helpful. Our business can be very stressful, she was calm and swift with the information. I highly recommend Spinnaker staff!
Dan Small
Sep 25, 2020
Report
Spinnaker managed my Tacoma Rental house for several years. They did a great job for me! Operations Manager Holly Gary is on top of all the details of the hundreds of rentals and tenants they have. Spinnaker maintenance people were always quick to respond to fix any problem. Spinnaker's team worked closely with me to resolve problems with tenants. When I sold the house 2 years ago, I hired Spinnaker's painting crew to prep my house for sale. They did a great job. I would highly recommend Spinnaker to local rental property owners.
Dave P.
Aug 12, 2020
Report
I have a rental that has been a challenge to get ready to rent. The previous tenants left a mess before Spinnaker got involved. Mark and Dean came out and gave me a complete list of what we needed to do, told me how we are going to do it, and got it done. They then got it rented incredibly fast. What impressed me the most was the proactive approach they took. If something needed to be done, they told me and were also sensitive to costs. They listened attentively, understood my situation and needs and just took all the pain out of the situation. I'm very impressed with Spinnaker and give them
Keith P.
Jun 05, 2020
Report
Spinnaker has been an amazing business partner, I highly recommend them! From the moment I met Mark, Leandra and the team, I felt like I was working with great people who truly wanted to support a start-up company. They are professional, great communicators and most importantly, they value relationships. We look forward to a long-lasting partnership. Thank you Spinnaker!
Marie L.
May 29, 2020
Report
J. B.
Feb 19, 2020
Report
Kristy J.
Dec 11, 2019
Report
This place is a joke. I have never lived in an apartment that charges fees for maintenance. Maintenance came out because our bathroom floor had a little water on the on it due to shower curtain being away from the faucet
and it leaked down to the living room. So they charged $150 for maintenance to come out and look and she said it was our fault and that in order for them to fix it would cost round 400 or we could do it ourselves.
I've never been treated so poorly. The office staff are horrible and maintenance is a joke.
Now we have a towel bar in our bathroom that the anchors are coming
and it leaked down to the living room. So they charged $150 for maintenance to come out and look and she said it was our fault and that in order for them to fix it would cost round 400 or we could do it ourselves.
I've never been treated so poorly. The office staff are horrible and maintenance is a joke.
Now we have a towel bar in our bathroom that the anchors are coming
Benjamin S.
Nov 07, 2019
Report
Spinnaker Property Management is all about taking care of the clients and taking care of tenants. They have a streamlined process of on-boarding new rentals and preparing them to get on the market. They are true professionals when it comes to handling their business. The team of analysts here will work with you to get you top dollar for your rental property, and nothing less. The value that they bring is incredible and will always out weigh any fee for management.
I have heard only good news when it comes to way they treat their tenants. They respect the tenants and work with them to ensure that
I have heard only good news when it comes to way they treat their tenants. They respect the tenants and work with them to ensure that
Lydia B.
Jul 03, 2019
Report
Worst management company I have ever dealt with! If I could I would give them no stars. First off they could care less about your experience living in one of their properties, starting with not even responding to maintenance requests. They will just flat out ignore you and then threaten to charge you if you ask for them to come out again. They are a nightmare!! Steer clear from any listing by them.
