Masello's Auto Service of Syracuse, NY has Provided Auto Repair, Oil Changes, Engine Repair and More for Over 30 Years!. Located in Syracuse, Masello's Auto Service provides auto repair and maintenance services to customers throughout Central New York. We can do it all, from oil changes to computerized diagnostics, with the friendly, personal care you'd expect of your neighborhood auto shop.
From Oil Change to Air Filters, our professional team of technicians will make sure your car is running in excellent condition for the years to come. Bring your vehicle to Masello's Auto Service of Syracuse, NY, and we'll get it running like the day you bought it.
From Oil Change to Air Filters, our professional team of technicians will make sure your car is running in excellent condition for the years to come. Bring your vehicle to Masello's Auto Service of Syracuse, NY, and we'll get it running like the day you bought it.
Services
Need a 4-wheel alignment? New tires? Call Masello's Auto Service of Syracuse, NY today for a free estimate for all your auto care needs!. From oil changes to computer diagnostics to new tires and alignments, our auto mechanics do it all. Located in Syracuse, NY, our state-of-the-art shop is ready to serve all your auto repair and maintenance needs.
We want you to be completely satisfied with our service, so please let us know how we're doing. As someone who is not native to Syracuse, it's always a daunting task to find a trustworthy auto mechanic. This is the second time that I have taken my car to Masello's and both times I have been blown away by how upfront Tony has been with me.
Reviews (27)
Elizabeth R.
Nov 13, 2021
Report
Michael Welych
Aug 17, 2021
Report
Tony, the owner, was so helpful. They were able to get the vehicle done the day I brought it down there. He even Google what I needed to do to get my radio working again after they disconnected the battery. I would definitely go back if I can't get it done at my regular mechanic. They recommended these guys. Thanks Tony...
Mia Vegliante
Jul 30, 2021
Report
Nakeya Cromer
Jul 29, 2021
Report
Will M.
Jul 22, 2021
Report
Matthew Robbins '
Jun 07, 2021
Report
Edmastin
May 20, 2021
Report
A good first experience. They did what I asked, didn't try to upsell me into stuff I didn't want. My Honda Civic is 9 years old and has143,000 miles. No comments about my car or car choice. Most of all, everyone was kind and polite which appealed to my old, white haired self. I'll be going back soon I'm sure
Bruce Smith
Mar 02, 2021
Report
Positive: Professionalism, Punctuality, Quality, Value
Masello's auto service is extremely good they do great work. They have saved me thousands of dollars with my truck with their correct diagnostic. A five star garage for sure.
Services: Electrical, Brakes, Exhaust, General repairs & maintenance, Oil change
Masello's auto service is extremely good they do great work. They have saved me thousands of dollars with my truck with their correct diagnostic. A five star garage for sure.
Services: Electrical, Brakes, Exhaust, General repairs & maintenance, Oil change
Craig Andrianos
Feb 22, 2021
Report
Positive: Professionalism, Punctuality, Quality, Value
Hands down the most trustworthy auto service in Syracuse. Tony actually talked me out of spending $1500 with him! Any mechanic who does that is a mechanic I will go back to when I have car troubles. Friendly and fast service every time. Highly recommended!
Hands down the most trustworthy auto service in Syracuse. Tony actually talked me out of spending $1500 with him! Any mechanic who does that is a mechanic I will go back to when I have car troubles. Friendly and fast service every time. Highly recommended!
Gwen Mendoza
Feb 01, 2021
Report
Not share the cheapest but straight-forward, accurate quotes, quick turn around. Not the most chipper service but they'll remember your car's start patterns and take your concerns seriously. Solid neighborhood shop, won't try to sell you on anything you don't need. They keep me on the road with minimal stress and no hard sells, only safety. I'm into it.
Mo Ghahari
Aug 14, 2020
Report
Thirza Morreale
Jan 02, 2020
Report
I can't recommend them enough. Earlier this week, I was driving on 690E during a heavy rainstorm. The windshield wiper blades (that had been installed by another shop just 10 days earlier) dislodged. With the heavy rain, I couldn't see at all. I managed to get off the first exit after this happened and, as serendipity would have it, came upon… Masello's. Tony and his staff accommodated my emergency on a busy day and were amazing and even drove to the nearest subaru dealership to get the right wiper blades (the previous ones installed were not the correct blades for the car). Without their
Cyndi H.
Dec 31, 2019
Report
These guys are honest, reasonably priced, efficient, and friendly. Just what you need in a repair and maintenance shop. My son is a technician and I still come here when he is too busy to take care of me. Only place I would consider in town otherwise. They email reminders for service and recalls too!
Angela R.
Dec 12, 2019
Report
Finding a good mechanic is no easy feat. Lured in by stellar reviews, I gave Masello's a try. In a world increasingly filled with chain shop trying to up sell you on services you don't need, Masello's is a true neighborhood mechanic who has the best interest of you and your vehicle in mind. Being able to drop it for the day and pick it up after work is super convenient. I trust that when I take it here it will get done right, and I won't be pressured into getting anything unnecessary. Unfortunately, we don't live in a perfect world where cars never need maintenance
Amanda B.
Sep 11, 2019
Report
Eric F.
Apr 30, 2018
Report
My daughter is a student at SU. Against my better judgement ,and arm twisting from her and my wife, I let her take my 2004 Honda Odyssey to school. We are from Massachusetts. When the car broke down. She took it to a mechanic who told her it needed a new engine. I found out weeks latter. I had her tow it back to campus, after a few months, I had the car towed to Masello's after doing some research on the web. As I had read in other reviews Tony and the guys treated me like family. He fixed the problem for under $100 and when I drove the car about a mile away the check engine light came
C. E.
Jan 25, 2018
Report
Chris G.
Apr 11, 2017
Report
Awesome. Trust me. I'm out of town and my son is in Syracuse with the car. We had it towed to Masella's not knowing for sure what the issue was, but told Tony I suspected it needed a new starter. He said if so, it'd be roughly $350. He diagnosed the issue and it turned out to be something a lot easier and cheaper to fix. They know cars. They know how to fix them. And they know how to treat customers.
Thomas C.
Aug 18, 2016
Report
Tony and the other mechanics at Masello's are nothing short of amazing. They are one of the few garages that I trust to work on my vehicles. I believe their pricing is fair, and probably more than fair, given the expertise they have.
To give you a sense of their integrity, I'll share one story. I had left my car there to have maintenance done, and when they finished it was parked in the side lot as is the norm. In the few hours between the completion of the work and my arrival to pick it up, someone had swung open their rear door into my car's front fender so hard that it left two
To give you a sense of their integrity, I'll share one story. I had left my car there to have maintenance done, and when they finished it was parked in the side lot as is the norm. In the few hours between the completion of the work and my arrival to pick it up, someone had swung open their rear door into my car's front fender so hard that it left two
Robert S.
Oct 20, 2015
Report
Eric B.
Jan 23, 2015
Report
I've gone to Masello's many times, and they've always been honest and fair. Tony is a good guy. He's always walked me through the repair process and explained what he was charging me for and why. A few times, he let me buy an after-market part on my own and only charged me to install it. He's one of the best mechanics in Syracuse.
Andrew M.
Dec 04, 2014
Report
Tony's level of service is by far the best I have experienced with having my car worked on. Some people do not care to learn more about their cars, but Tony has always gladly explained the work that needs to be done, even taking me under the car to go into greater detail. He has always worked with me to match what work needs to be, what I can do myself, and finding a balanced economical approach to keep me safely on the road.
Dave I.
Oct 21, 2014
Report
I brought my car here 4 times and twice he charged me way too much. He charged me $85 dollars for rear brake shoes (just the part which cost about $20) and $85 for labor, $9 for spray lubricant and $5 for a sanding disk. Spray lube and sandpaper are tools of the trade. I've never had anyone charge me for them. It would be like a Dr charging your for the use of his scalpel or a carpenter charge you for the use of his hammer. I'll never go back. Ripoff!
Cindy Robinson Steele
Mar 26, 2014
Report
Laura R.
Mar 19, 2014
Report
Donna Deal
Dec 12, 2013
Report
Michelle Osborne
Dec 12, 2013
Report
Cannot recommend them highly enough! Tony is great, everyone who works there knows what they're doing, and most importantly they fix the issues right the first time. And they'll never ever take advantage of you and tell you a lot of things need to be fixed that don't actually need to be. I absolutely trust them with my car!
