Alberta Veterinary Care is a new neighborhood veterinary hospital in Portland's beautiful Alberta Arts district. Our mission is to partner with you to provide your pet exceptional care in a friendly, safe, and comfortable environment. We provide a range of services including puppy and kitten health checks, dentistry, general surgery, focused senior care, advanced diagnostic care including ultrasound examination, and management of skin conditions.
We are excited to be a member of the Alberta community! We now utilize laser surgery (Co2 laser) whenever possible. Laser surgery has many advantages over traditional surgery for your pet. A laser is a device that produces an extremely powerful and concentrated beam of light. Unlike traditional surgery with a scalpel or scissors which can bruise or crush tissue, only the laser light beam touches the tissue.
We are excited to be a member of the Alberta community! We now utilize laser surgery (Co2 laser) whenever possible. Laser surgery has many advantages over traditional surgery for your pet. A laser is a device that produces an extremely powerful and concentrated beam of light. Unlike traditional surgery with a scalpel or scissors which can bruise or crush tissue, only the laser light beam touches the tissue.
Services
Alberta Veterinary Care is a small animal veterinary facility located in the Alberta Arts district of Portland, Oregon. Dr. Cates and our professional staff members are dedicated to providing loving, compassionate treatment for your family pet. We are proud to offer quality veterinary services in warm, family friendly environment.
In the event of a life-threatening emergency situation, we encourage pet guardians to go immediately to the closest 24-hour walk-in emergency hospital. During our normal business hours, we will always prioritize emergencies immediately for triage and assessment by our highly trained staff.
Please call us at 503-206-7700 to allow us to assess your pet's condition, prepare for your arrival, and provide prompt medical attention to your pet when you arrive.Ill patient, urgent care, and non-life-threatening emergency visits are by appointment only, so please contact our office at 503-206-7700 for availability or case by case referral.
Please call us at 503-206-7700 to allow us to assess your pet's condition, prepare for your arrival, and provide prompt medical attention to your pet when you arrive.Ill patient, urgent care, and non-life-threatening emergency visits are by appointment only, so please contact our office at 503-206-7700 for availability or case by case referral.
Annual wellness exams are the best way to prevent illness and disease, assuring a longer, happier life for your pet. Your dog's wellness exam is the perfect time to discuss your questions and concerns regarding your dog's current health condition.
During the wellness exam, we will discuss vaccines, nutrition, allergies, dental care (including at-home dental care), and other issues that may be affecting your dog such as lifestyle or age-related changes.On the day of your dog's wellness appointment, we ask that you bring in a stool sample (ideally less than twelve hours old) with your dog on a leash.
During the wellness exam, we will discuss vaccines, nutrition, allergies, dental care (including at-home dental care), and other issues that may be affecting your dog such as lifestyle or age-related changes.On the day of your dog's wellness appointment, we ask that you bring in a stool sample (ideally less than twelve hours old) with your dog on a leash.
All of us at Alberta Veterinary Care are excited to meet your new puppy and welcome them into our family. Having a puppy can be a joyous experience, but it's also a big responsibility. Our staff will make sure that your puppy receives the care they need to grow up healthy and strong. It's important to bring your new puppy in for an exam as soon as possible to establish good health.
Regular preventative care is especially important for senior dogs to prevent or delay conditions that senior animals are more prone to including osteoarthritis, hormone disorders, organ failure, cancers, and diseases of the kidney, heart, and liver. Annual wellness visits are highly recommended to make sure that all of your senior dog's healthcare needs are being met.
Reviews (26)
Jennifer Savage
Oct 31, 2021
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C. G.
Sep 18, 2021
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This is the first Yelp review I have ever written but after seeing negative reviews I feel compelled to share my positive experiences about Dr. Cates and Alberta Veterinary Clinic. I have been a client of Dr. Cates for about 15 years.
Throughout the years, I have had my share of several high maintenance dogs that required frequent and very consistent care.
Dr.Cates is compassionate, considerate, honest and kind. He has always been very clear about my options and very thorough with his explanations about treatment.
Without Dr. Cates, I can assure you that my dogs would not have lived such long
Throughout the years, I have had my share of several high maintenance dogs that required frequent and very consistent care.
Dr.Cates is compassionate, considerate, honest and kind. He has always been very clear about my options and very thorough with his explanations about treatment.
Without Dr. Cates, I can assure you that my dogs would not have lived such long
Rebecca Rose Cvt
Sep 05, 2021
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Rebecca G.
Aug 31, 2021
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My dog has been a client for two years and I am so very disappointed: surly technicians, poor communication, a rude and defensive veterinarian, and zero care for my pet.
I had an appointment at 4:15, I called the secretary an hour before the appointment to tell her I would be 10 to 15 minutes late. I asked her if I should reschedule the appointment or just come and be 10 to 15 minutes late. She said just come and if I was going to be any later than that to call them and let them know.
We showed up at our appointment 15 minutes late. They showed us to an examination room. The technician came
I had an appointment at 4:15, I called the secretary an hour before the appointment to tell her I would be 10 to 15 minutes late. I asked her if I should reschedule the appointment or just come and be 10 to 15 minutes late. She said just come and if I was going to be any later than that to call them and let them know.
We showed up at our appointment 15 minutes late. They showed us to an examination room. The technician came
Jess Ackerman
Aug 21, 2021
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Chloe Hammond-Bradley
Aug 04, 2021
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We have an English Bulldog and finding a good vet has been hard, as not very many vets know the uncommon things that can be occurring in their breed. We have had to do a lot of self teaching and finding a new vet when our gut tells us our dog isn't getting the care she needs - BUT I think we have found the vet who can truly help us ensure our girl is getting the best care and quality of life!
The support staff got me scheduled, well prepared me for what was needed for the appointment, and made checking in and out easy!
Dr. Cates examined every component of our dog from head to toe, and found
The support staff got me scheduled, well prepared me for what was needed for the appointment, and made checking in and out easy!
Dr. Cates examined every component of our dog from head to toe, and found
Maren L.
Jul 16, 2021
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Sarah B.
Jul 16, 2021
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We never received the records, only via email the day after I called twice. My husband keeps meticulous records and receipts, especially due to traveling with our pet. The service was subpar before the pandemic, which was stated in my review. Your rude unprofessional comment only validates my review.
K. O.
Jul 08, 2021
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Prices are high; professionalism is low. Multiple mistakes and miscommunication, hard to handle when a much-loved pet's health is in question. Sharing notes with a few neighbors, some of us really liked a vet who left to work elsewhere but we all agree that Justin, the owner, is unprofessional and gets defensive at the slightest question, and front desk service can be great or awful, depending on who you get. As other reviewers have noted, this business seems more interested in making money than providing compassionate care.
Claire C.
Jun 14, 2021
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I can't say enough about how happy I am we found Dr. Cates and the whole team at Alberta Vet Care. I have two french bulldogs that have been seen here for approximately 3.5 years and it's been a great experience - from back disc surgery to tooth extractions to everything in-between, Dr. Cates is really knowledgeable and takes him with his clients, getting on the phone to explain things to me after each appointment and sending follow up notes to my email. I'm sad for people that can't get their pets in here (I know every vet in the city is booked up with Covid causing so many
Mary Espelage
May 25, 2021
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Bioteq Ns
Apr 17, 2021
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I've used this vet since 1993. Never had an issue. Dr Hammond has taken care of our pets for decades and now the lady vet (I can never remember her name, i am so, so sorry - terrible with names) has done an even more amazing job for us . She's kind, fast and above all else treats our animals with respect. The entire staff there is amazing. Especially the girl who does training at Para - she is the only one who can calm down my Rottweiler puppy, razor.
Make them your vet. You won't regret it.
Make them your vet. You won't regret it.
Sydney Sarachman
Mar 16, 2021
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I've been taking my cat here since I moved here 6 years ago. They're the best vet I've ever been to. Communicative, fairly priced and they're very knowledgeable. I had to take my cat to another emergency vet a few times because Alberta was booked up. I spent thousands of dollars and still did not get a solution to my kitties ailment. Alberta doctor suggested a skin biopsy at a fraction of the price and he found out that it is most likely a rare skin disease and eliminated many other issues. They even send cute little cards for both of my cats. They're the only vet I trust.
Jeanne D.
Dec 27, 2020
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I've been bringing my pets here for a few years now and have always had a very positive experience. The folks at the front desk are lovely, the techs do a good job with intake, routine vaccinations, etc., and the vets (I've seen three) are thorough, caring and kind. They do their best to book techs when possible to keep costs down. It's not the least expensive out there but it's worth it to have a good vet in the neighborhood.
Tito M.
Dec 05, 2020
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Wow. This place and Annie has some nerve. I brought my cat in towards the end of October to have a cyst removed and was told at the time that I shouldn't worry about it and it wouldn't cause any harm. I was skeptical but the Vet assured me it was ok so I paid the exam fee ($60) and left. A month passed and the cyst grew so I called back to schedule the actual removal but they wanted me to pay another exam fee which I said was a bit high considering I had already taken him in for an initial exam and just wanted to get the thing removed this time around. I wasn't rude or ask for a
Kimberly R.
Dec 03, 2020
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Tiffany M.
Aug 03, 2020
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Don't even waste your time or bother if you are a new client. I called and they are unfortunately not taking any new clients. However, it left a bad taste in my mouth when I asked them when they would be taking clients and if they have any recommendations in the area. I got a response saying, "We don't know, and you should just call around."
I'm glad they responded rudely, because I wouldn't want to take my pet here or give my business to a place like this.
I'm glad they responded rudely, because I wouldn't want to take my pet here or give my business to a place like this.
Kristin A.
Jul 14, 2020
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" When new clients visit your veterinary hospital, what experience do you provide to ensure they'll become lifetime clients? The average bonding rate of new clients is 60 percent. First impressions begin with phone calls and end at checkout . " The receptionist at Alberta Veterinary Care failed the first impression rudely saying " We are not accepting a new clients ." then I had to ask her " So , When do you think can I get in for an appointment as a new client ? She replied " check us back a few weeks later ." I can't speak to the quality of
Aaron P.
Jun 16, 2020
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Alberta Vet Care has been wonderful to me and my pup! They're always very friendly and helpful. They clearly make an effort to do their job well and are very considerate and friendly. They've taken great care of me during appointments, over the phone, and through e-mail. I'm very glad I found them and moved my business away from VCA. Alberta Vet Care is definitely a top notch place.
Maria P.
Apr 26, 2020
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Sara E.
Jan 05, 2020
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Have always had great experiences here. The staff is fantastic, and they seem pretty transparent in how things are handled. At our previous vet, our dog would go in the back while we just waited in the lobby during the whole exam, and I was glad that that was not the case here. Prices definitely add up, but I think the costs are fairly comparable to other places. The facility is really nice.
I have not dealt with them during any emergency situation, but I hope that they would keep spots open daily for emergencies.
I have not dealt with them during any emergency situation, but I hope that they would keep spots open daily for emergencies.
Corey K.
Oct 11, 2019
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Just had Ax's first appointment at Alberta Veterinary Care and wow, what a breath of fresh air! Lower cost, more welcoming environment, & attention to detail (like checkout in the room so there's not chaos of dogs in the lobby), etc. 5 stars all the way!!! Thanks Justin! They are probably going to be able to save the tooth AND the total cost is about HALF of VCA!
Emma B.
Jan 17, 2019
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Last month, my young, healthy cat Ellie broke her leg. I was not in a good financial position and I was not anticipating vet bills so soon after adopting a healthy kitten. Two different vets told me that repairing the break would be difficult and costly and recommend amputation.
So, I looked around and called every vet in town. Alberta Veterinary Clinic was able to do the surgery for the most reasonable price and I could not be happier with the level of care Ellie received. Her incision healed like a dream with no complications. I felt, overwhelmingly, like the staff at Albeta cared about me and
So, I looked around and called every vet in town. Alberta Veterinary Clinic was able to do the surgery for the most reasonable price and I could not be happier with the level of care Ellie received. Her incision healed like a dream with no complications. I felt, overwhelmingly, like the staff at Albeta cared about me and
Holly O.
Dec 31, 2018
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I don't know where to begin. This office (especially Dr. Cates) have meant the world to my family these past 2 weeks. My dog is going through an immune process not written in literature and her treatment is extensive and scary. Due to financial constraints, we were unable to heed his advice to admit her for around-the-clock-care at an emergency hospital. This is where he stepped up and assumed total outpatient care for her. He is in constant contact with me, has gotten her in at a moments notice for critical outpatient procedures, and is doing everything he can to make our bill as low as possible
Caroline M.
Aug 12, 2018
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I have had animals my entire life so I have lots of experience with veterinary offices. I am unhappy with Alberta Veterinary Care because when I called about my dog being in pain and possibly increasing one of her pain meds, it took them 16 hours to respond!
In addition to that, everything at this clinic is so expensive. You are talking triple the cost than some other clinics. My cat needed to have one of her canine teeth removed. At Alberta the surgery was going to start around $800 (key word is start). At another clinic the entire surgery cost $275.
In addition to that, everything at this clinic is so expensive. You are talking triple the cost than some other clinics. My cat needed to have one of her canine teeth removed. At Alberta the surgery was going to start around $800 (key word is start). At another clinic the entire surgery cost $275.
Johnny L.
Aug 06, 2018
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(August 5,2018 Update) it's sad to report that some things just don't last forever! Customer service is one of those things that is hard to maintain at a certain level. This place is not the same as it once was two years ago when we were so happy with this place. Dr. Corbett is no longer there and others as well. Our most recent visit was with a doctor who seemed to just throw darts at a wall to see what worked. $450 later we walked out the door with not only no answers but more importantly no follow up. I had to stay on top of them to get the results of a Urine Analysis. Nobody bothered
