Did have some miscommunication, but the owner definitely cares about how the business is run. With a quick phone call, Fred offered to have my car looked at again and was very polite. The guys at Honest1 really are the best in town. I came with my car making a terrible sound, they hooked me up with a full vehicle inspection while they called a Lyft for me to go to another appointment.
They took care of me and my vehicle for an affordable price, and made sure I'll always come back to them! My car died and AAA recommended it be towed here. The staff was friendly and clearly communicated the problem and the timeframe needed to complete the work. Honest1 is our go-to shop for our vehicles.
They took care of me and my vehicle for an affordable price, and made sure I'll always come back to them! My car died and AAA recommended it be towed here. The staff was friendly and clearly communicated the problem and the timeframe needed to complete the work. Honest1 is our go-to shop for our vehicles.
Services
Honest-1 Auto Care Burnsville is owned by Fred and Gretchen Haynes. Gretchen is a Minnesota native who grew up in Owatonna. Fred is originally from Ohio and moved to Minnesota after marrying Gretchen. Fred and Gretchen reside locally with their two children, Nick and Linnea. Our goal is to provide excellent service and become your auto repair shop.
Honest-1 Auto Care Burnsville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Burnsville (952) 395-5241 if you have any issues in accessing any area of our website.
Great experience with Honest-1 Auto Care in Burnsville. I came in for a nail puncture in my tire and they got me in right away and fixed my tire quickly. Everyone was extremely polite and helpful. I would strongly recommend them to anyone. I had the best experience!
Had my oil changed, tires rotated, headlight bulb changed, checked the heat, and after all that I unfortunately didn't have enough, so they knocked off the headlight charge - that was incredibly nice of them!I'd recommend ANYBODY to go there, they're professional, on time, and extremely kind! Thank you Honest 1, I'll certainly be back!
Had my oil changed, tires rotated, headlight bulb changed, checked the heat, and after all that I unfortunately didn't have enough, so they knocked off the headlight charge - that was incredibly nice of them!I'd recommend ANYBODY to go there, they're professional, on time, and extremely kind! Thank you Honest 1, I'll certainly be back!
Honest-1 Auto Care proactively takes extraordinary steps to protect our environment by helping our customers maintain the most efficient and safe vehicles possible. By maintaining a vehicle in good working condition they will experience increases in fuel economy as well as reduced emissions. This can have a positive impact on our eco-system.
With today's high fuel prices and a strong focus on the depletion of our natural resources, it's worth taking a few minutes out of your day to make some minor modifications on your vehicle that will improve your fuel mileage. Honest-1 is providing you with the following Vehicle and Driving Tips that will affect the fuel efficiency of your vehicle.
Reviews (10)
Joe Kohaut
Jan 29, 2022
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They have earned the “Honest” in their name. They could also be listed as courteous and professional. All too often businesses do stupid things or don’t do the right thing because of policy or because that’s the way they always do it. My wife walked over to pick up her car (-10 degrees or so) and she ended up turning around and bringing it back because she didn’t think it was running properly. Joe listened and let her know they’d take a look at it in the morning. He apologized and offered her a ride home!! The next morning he called me to explain what had happened and that it was fixed
William Weiss
Jan 26, 2022
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I have use Honest 1 before, and everything has been great. But this time left me with the feeling that something was fishy.
I took my truck in for a noise. At first they told me it was me front tires. WRONG! This cost me $125 and the noise was still present - waste of money for which they took zero responsibility for, but they are the ones that insisted it was bad tires.
Then they told me that they were not sure what noise was, and If they had to guess it was front wheel bearings. The quote for replacing both units was $1976 and change.
I decided to wait to see if the noise got any worse so
I took my truck in for a noise. At first they told me it was me front tires. WRONG! This cost me $125 and the noise was still present - waste of money for which they took zero responsibility for, but they are the ones that insisted it was bad tires.
Then they told me that they were not sure what noise was, and If they had to guess it was front wheel bearings. The quote for replacing both units was $1976 and change.
I decided to wait to see if the noise got any worse so
Rachel Rigg
Jan 24, 2022
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I was very impressed with Honest-1 and if I have future repair needs will absolutely be returning to this shop! They were able to take in my Mariner right away on Monday afternoon (1/3) and even gave me and my kids a free Lyft ride home so I didn't have to wait around for the diagnosis results. Communication from the shop was constant, via email, text, and phone, and very detailed - they sent photos of my car and the details of their inspections, and even photos of the techs working on my car, so I knew who was wrenching on my vehicle! They couldn't determine the source of the leaking coolant the
Erik Sandstrom
Jan 22, 2022
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The personnel here were very courteous and polite. I had a flat tire and even though I didn’t have an appointment, they pulled my car around and took a look at it. I was preparing to get a new tire but they were able to save me money by diagnosing the problem to the valve stem itself and not the tire.
If you need to get your car looked at and maintenance done I would recommend this place
If you need to get your car looked at and maintenance done I would recommend this place
William Niemer
Jan 19, 2022
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Brittni Hobbs
Dec 20, 2021
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I have worked with Honest 1 Auto Care in Burnsville several times to repair and maintain my 2015 Ford Escape, and I have had a great experience every time. I've worked with several team members, most recently Joe- they're diagnostic documents are SO THOROUGH!!! I feel safe and confident being able ask questions (as someone who struggles to understand higher concepts in vehicle care) because of their helpful, positive, and detailed process and demeanor. And I can also reference the notes later, which is fantastic. I've been able to trust them to double check and fix other companies poor work- they
Benjamin Nonprofithow Everhart
Dec 16, 2021
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This place is great. They have never given me a false assumption on what a repair "could" be. Kept me completely informed of everything they planned on doing to my vehicle. Best part for me was the follow up on quotes they gave me on repairs. we all forget about them at times and was a helpful reminder.
10/10
would recommend
10/10
would recommend
Iustin Rosioara
Nov 16, 2021
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I have been using Honest-1 Auto Care in Burnsville a few times during the last years, for an older (2008) German SUV. Very good value and prompt service for the things I requested. Never experienced pressure to buy additional services, nor had the feeling of being overcharged. Will definitely go back again.
Service: General repairs & maintenance
Service: General repairs & maintenance
Jeff Barthel
Nov 15, 2021
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My car was making a faint noise for quite some time. Then, suddenly, just as I was driving to work one morning making calls to address it, the noise got louder and excruciatingly louder. One of these calls was to Honest-1 Auto in Burnsville. This noise was so disturbing, I had my car towed there after work. Honest serviced my car and updated me the following day. I came in after work and they fixed this noise by simply removing a rusted particle. So they made this repair free of charge. I will have to pay for some other repairs. But I am grateful for the work and service Honest provided me Wednesday
Jamari Wilson
Nov 13, 2021
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