Experience an in-depth learning lessons led by Shenate' (The Loc Den's Owner) training with real 4C Afro Kinky Mannequin Heads and real dreadlock models to develop greater skills performing advanced dreadlock crocheting methods and maintenances! The Loc Den is a natural hair salon in Houston, TX specializing in Loc cultivation services for all textures of hair.
We offer a comprehensive menu of services, providing clients with the highest quality of hair care assistance and expertise. We love what we do, and are deeply committed to serving our patrons. We have over 20 years of collective experience in our industry, and are the supreme service solution for cultivating and maintaining healthy & beautiful Locs.
We offer a comprehensive menu of services, providing clients with the highest quality of hair care assistance and expertise. We love what we do, and are deeply committed to serving our patrons. We have over 20 years of collective experience in our industry, and are the supreme service solution for cultivating and maintaining healthy & beautiful Locs.
Services
The Loc Den is a natural hair salon in Houston, TX specializing in Loc cultivation services for all textures of hair. Shenate (Loc Den Founder & CEO) began her career self-taught at 13 years old. Initially practicing by serving her mom, friends, and other family members, until she eventually grew her skills and knowledge to heights she never imaged.
The Loc Den provides the best Loc cultivation services in Houston for all textures of hair. We offer a comprehensive list of services, allowing clients to get the most out of their precious hair investment. We love what we do, and are deeply committed to our practice. We have over 20 years of collective experience in working with Locs, and are your premium service solution for cultivating and maintaining your beloved Loc journey.
Follow the stories for each of our staff to hear how each of us has grown to reach the level of experience & competence we bring to our occupation today at The Loc Den. In 2005 Shenate stepped on to the campus of PVAMU with only $200 and a dream! She had no clue of what she was building then, but she knew she wanted more.
Products like our original Loc Butter provides a firm hold and brilliant shine while nourishing each Loc from root to end and stimulating hair growth! No Beeswax, No Petroleum, No Mineral, No Sticky Honey, and absolutely No Build Up Ever! Afro Kinky 100% human hair Mannequin Head (Not a Wig). Great for cosmetology students practicing Braids, Twists, Instant Locs, Loc Extensions, Color, and other Natural Styles!
Reviews (23)
Dawn Washington
Jan 20, 2022
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Myles Kitt-Denton
Dec 15, 2021
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I went to the Loc Den for a simple retwist because there were a couple dreads I had in the back that were kind of thick and hard to twist. I paid 88 dollars for my once locked dreads to be completely messed up and I’m back starting at square 1 with my hair. My hair honestly looked better coming into the shop than leaving please heed this warning. DO NOT go to the loc den.
Kimberly Ellis
Dec 04, 2021
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Customer service is horrible. I stood at the reception desk for at least 5 minutes and no one greeted me. I had to say something to one of the stylist instead. They are very unorganized and inconsistent. I try really hard to support black businesses but we have to step it up and learn how to conduct BUSINESS. This shop will not be around long if management doesn’t put 100% into customer satisfaction and business management ;Kaitlin is a gem though, thank you 😊 .
Brion Robinson
Nov 25, 2021
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Kaitlin and Latasha did a phenomenal job on my hair! Kaitlin did excellent in explaining the color process and pros and cons of coloring. Her use of hair care quality and safety was top tier. She did that! And s/o to Latasha for helping with my style. Although I didn’t it could be done, they worked together to create a bomb style and I love it! Thanks ladies!
Paula J. P.-F.
Oct 23, 2021
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The reviews said VERY UNPROFESSIONAL , I didn't listen. I still drove 40mns to experience it for myself. And yes they are very unprofessional.
The lady who is in charge to give prices need to learn to respect customers and not talk to people however she wants, she has no proper ethiquet and the unprofessionalism is too strong.
Booboo, BELIEVE IT OR NOT WHEN EVERYONE ON GOOGLE TALKING ABOUT HOW UNPROFESSIONAL YOU ARE or your business in general, YOU WILL GO OUT OF BUSINESS SOONER OR LATER. I will never come back. And I will tell everyone I know about your business unprofessionalism.
Please change
The lady who is in charge to give prices need to learn to respect customers and not talk to people however she wants, she has no proper ethiquet and the unprofessionalism is too strong.
Booboo, BELIEVE IT OR NOT WHEN EVERYONE ON GOOGLE TALKING ABOUT HOW UNPROFESSIONAL YOU ARE or your business in general, YOU WILL GO OUT OF BUSINESS SOONER OR LATER. I will never come back. And I will tell everyone I know about your business unprofessionalism.
Please change
K. Whitt
Sep 21, 2021
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Deposit was $500, The day before her appt I wanted to cancel and was told that I would not be able to get my $500 deposit back if I canceled. My daughter hair
was consulted the price $1160 the day I paid the $500. When I brought my daughter to get her extensions the price went up to $1275. My daughter got her hair locked one month before school started to be exact she lost 2 locs before school. She has even lost locs while at school up to now she has lost a total of 10 loc extensions they're thinning and coming out when she's putting her hair up. I feel like I got jipped, exploited and my daughter
was consulted the price $1160 the day I paid the $500. When I brought my daughter to get her extensions the price went up to $1275. My daughter got her hair locked one month before school started to be exact she lost 2 locs before school. She has even lost locs while at school up to now she has lost a total of 10 loc extensions they're thinning and coming out when she's putting her hair up. I feel like I got jipped, exploited and my daughter
A. Vasquez
Aug 24, 2021
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I texted the owner/manager to inform her of my dissatisfaction with the service I received from one of her stylists. She sent a few messages claiming she would get me rescheduled with my preferred stylist. However, when I texted her back with the times I would be available to redo my hair she never texted me back. I will never go back to them again!!! I hate to do that because there is a stylist there that I really would like to continue my loc journey with but I can’t stand poor customer service. If you have a problem or complaint with them beware it may not get solved 🤦🏾♀️
Monique Wilson
Aug 03, 2021
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I had Demetria. Let me start off by saying she was on point with everything. Custmer service how clean and gentle she was with my hair. I love this shop. I highly recommend it to any one that is in need of loc start up or retwist. Positive vibes and good energy is what you are going to feel and you are going to love your hair. Hands down great prices and a wonderful experience. Book a consultation and check them out!!!
AllAbout Willis
Jul 22, 2021
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Simply wanted my hair to have added extensions, was quoted at $670 by the owner when I first came in for a consult. We did one appointment, scheduled the next appointment, I show up to the appointment and was informed that my appointment was canceled claiming the owner had an emergency. Rescheduled my appointment at a totally different location where there was no A/C into working, had someone else do my hair who didn’t consult me, all for her to do the same services the owner provided two weeks earlier. I rescheduled with them to finally add the extensions, the owner reaches out 10 mins before
B. Young
Jul 15, 2021
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After trying two local stylists over the past 3 years for my 10 yo I was not impressed at all. Today we went to The Loc Den 2 location and loved it. The staff was kind, courteous, attentive and did exactly the service I expected and for an exceptionally reasonable price. The atmosphere was inviting and VERY clean. My daughter and I will be coming back.
A note about the other reviews listed, and I’m speaking from the standpoint of a non-biased customer. Take what others say with a grain of salt. I have a customer service background and work in the beauty industry. Though I’m not a stylist at
A note about the other reviews listed, and I’m speaking from the standpoint of a non-biased customer. Take what others say with a grain of salt. I have a customer service background and work in the beauty industry. Though I’m not a stylist at
Victoria M.
Mar 10, 2020
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I don't write negative reviews typically, but I had to write this so it doesn't happen to someone else. My hair has been pulled out all along my edges. I have a bald spot on the side of my hair line now. I have straight hair, she put my hair in rubber bands that were too tight and sent me home because we ran out of time. I looked absolutely crazy but that's fine.. what is not fine is now I have a bunch of strands of hair in my locs that have the hair follicles attached to the ends from being pulled out, and I have no edges and a bald spot.
Lind B.
Sep 02, 2019
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The owner and her mom has a nasty attitude, treat you like you are getting a free service, we are paying customers. Unprofessional, rude, an army of children running up and down the place, she has a special section at the back, almost like she is screening customers and decides who can book appointments with her, be prepared to pay double the amount,for all her trash talking on her phone . She evens yells at customers over the phone while doing your hair.
You boss lady needs to go to a customer appreciation class. And learn etiquette skills. Because you and your mom have none, I feel sorry for
You boss lady needs to go to a customer appreciation class. And learn etiquette skills. Because you and your mom have none, I feel sorry for
Gmiel J.
Apr 20, 2019
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The ignorant owner is disrespectful and do not know how to treat the customers. If you walk up to someone and just start speaking rudely you will get it back in return. TIP TO OWNER--- Please get the hot water fixed in the shop, take an etiquette class on how to treat customers, and do not let 10 kids run around the shop while people are trying to get their hair styled. Bad business practice. Oh and petty responses is not a good business practice either. As far as the owner commenting that people who review the shop are haters because they don't own businesses. Please stop, I am a HEALTHCARE
Nikita M.
Apr 07, 2019
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Yolanda was absolutely amazing! I highly recommend her for locs! Not only did she get my son in last minute but her work is exceptional! Neat attention to detail and very personable! My son was extremely happy and ready for his birthday! Very talented girl I couldn't be more satisfied and happy! Anytime I'm in Houston we will be seeing her! You won't be disappointed!
jayden
jayden
Marquita B.
Feb 24, 2019
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I would've preferred to leave ZERO STARS, that's what it should be. I had two appointments scheduled for Sunday March 24, 2019, (5:40 & 8:30) appointments were confirmed. I arrived at Loc Den, no one there. I called because, I don't want my card to be changed and also I have two confirmed appointments set. I called the number on provided which gave out another number to call (I CALLED)! Only to get someone answering with a NASTY ATTITUDE, your site booked and excepted an appointment, I didn't force or make this appointment up. She acted as if I was inconveniencing her,
Helena B.
Feb 10, 2019
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I went here as a recommendation from a family member. Loved the convenience of it being near home. Also enjoyed the 'salon talk' but business there is a bit questionable. One day I drove there for a interlocking appointment only to be told my stylist was at a doctor appointment.... okay. No call or cancellation. Another thing is that since my hair is interlocked service is charged by the hour. I only want to pay for two hours...three hours max. Ive been having locs for years and its never taken more than three hours to retie...well WOWZERS! in the 2 to 3 hour block I paid for my head
Rhanishia S.
Dec 18, 2018
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I spoke with someone from loc den today around 30 minutes ago . I made an appointment to get my daughter hair done for a new starter loc with comb coils . The caller asked me to send a picture of my daughters hair and I told her that I only had a picture of a puff - which was in a stretched style. The caller first told me that she couldn't confirm my appointment because she didn't know the texture of my daughters hair . I explained to her that my daughter has the same exact texture as mine and even went on to explain that it is a kinky type 4 hair texture . We ended the call on the final
Megan L.
May 21, 2018
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Purpus S.
Jan 31, 2018
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Very unprofessional, overcharged, beautician was late for appointment over an hour , over an hour! Drove 1 hour to arrive early just to be told to come back in 45 minutes. After, being late for the initial appointment. the Beautician Kinna Washington stated that she would not be able to do my hair for the that they conform to me over the phone. That in fact, it would be $45 more price over the phone it would be $45 more.. after becoming frustrated with the unprofessionalism of the whole environment. The head beautician of the place became upset and ordered me to leave. After complying they begin
Raquel F.
Jan 17, 2017
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These ladies are all good! You cannot go wrong with any of them. I took my daughter and watched people come in and out with long, neat, full, "beautiful" locs. Kids adults men women. I feel pride in their shop. Nice music, clean, organized, in and out the chair. These ladies start on time!!! I thought I had to go to famous loctician but after comparing my locs and the work of these ladies, I decided to give them a try. I am so happy!! My stuff is neat, soft, lots of body! She cleaned up my parts and smoothed the loc from root to tip. Kay Michelle did my hair, honestly chelsea, kiana
Ozzie E.
Sep 14, 2016
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Shavon T.
Aug 14, 2016
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Do not go to this loctician for services. I guarantee she will make you wait at least 4 hours before even attempting to begin your hair. Also she is very unprofessional and will probably text you later arguing about how she is "very professional." Save your money people. Read the comments below and take caution. SMH in all my years of going to stylists, she was by far theeeeee worst.
Martina C.
Jul 12, 2015
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Update!
I left my previous review 3 days ago, and today the owner of the Loc Den called me. No joke, the only words I got out were "okay" twice. She was clearly upset about the review I left and continuously said that if I would have worked with her then blah blah and that she has several satisfied customers and blah blah. Once I saw that this was an angry monologue and NOT a conversation (and let's be real, I had a bad experience, I left a bad review, and I am gone now. WHY ARE YOU CALLING ME??) I hung up. I don't owe her anything, and Sunday (today) is the Lord's day
I left my previous review 3 days ago, and today the owner of the Loc Den called me. No joke, the only words I got out were "okay" twice. She was clearly upset about the review I left and continuously said that if I would have worked with her then blah blah and that she has several satisfied customers and blah blah. Once I saw that this was an angry monologue and NOT a conversation (and let's be real, I had a bad experience, I left a bad review, and I am gone now. WHY ARE YOU CALLING ME??) I hung up. I don't owe her anything, and Sunday (today) is the Lord's day
