Norton Healthcare is a leader in serving adult and pediatric patients from throughout Greater Louisville, Southern Indiana, the commonwealth of Kentucky and beyond. The not-for-profit hospital and health care system is Louisville's third largest employer, with more than 17,000 employees, over 1,500 employed medical providers and approximately 2,000 total physicians on its medical staff.
The system includes five hospitals with 1,907 licensed beds, seven outpatient centers, 16 Norton Immediate Care Centers, eight Norton Prompt Care at Walgreens locations and an expanded telehealth program. It provides care at more than 300 locations throughout Kentucky and Southern Indiana.
The system includes five hospitals with 1,907 licensed beds, seven outpatient centers, 16 Norton Immediate Care Centers, eight Norton Prompt Care at Walgreens locations and an expanded telehealth program. It provides care at more than 300 locations throughout Kentucky and Southern Indiana.
Services
Obtaining your personal health information is your right. Norton Healthcare is simplifying this process by allowing you to submit your request online. Once submitted, your request will be processed within 14 business days. Patient requests will be released to the patient's MyNortonChart account if an active account is available.
Virtual urgent care is available to you now from the comfort and safety of home. To get started with a telehealth visit on a mobile device, download the MyChart and Zoom Cloud Meeting apps. We offer two types of urgent care telehealth visits through MyNortonChart - video visits and eVisits. Choose the option that fits your needs: Schedule it yourself online.
Norton Specialty Pharmacy offers medications that can be difficult to find for complex, rare and chronic health conditions. Because of the complex nature of some conditions and their treatment, patients who use our specialty pharmacy typically need more service than a traditional pharmacy would provide.
If you have questions about your bill, call Norton Healthcare Customer Service at (502) 479-6300 or (800) 874-3979. To find out about our Financial Assistance Program, call Norton Healthcare Customer Service at (502) 479-6300 or (800) 874-3979. If you have difficulty paying for your services, we urge you to call customer service to speak to a representative as soon as possible so we may help you make payment arrangements.
Call us at (502) 272-5330 to get a cost estimate over the phone in as little as five minutes. The estimate will be based on your insurance coverage or financial situation. If you have the five-digit current procedural terminology (CPT) code that pertains to the services you will receive, please have it ready.
Reviews (2)
Nancy Drake
Mar 29, 2021
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The Records Department is in dire need of help!
My STD was not approved due to their lack of attention, urgency and knowledge. As a patient, no one should have to spend time following up trying to get records on what the Insurance company had already requested, but couldn’t get for numerous reasons and I was even told they were sent. A mess.
When you are off you are supposed to be recovering not talking with individuals each telling you a different story.
This is shameful and an embarrassment to the medical community.
After 5 months and fed up w/ being denied and not finding anyone who could
My STD was not approved due to their lack of attention, urgency and knowledge. As a patient, no one should have to spend time following up trying to get records on what the Insurance company had already requested, but couldn’t get for numerous reasons and I was even told they were sent. A mess.
When you are off you are supposed to be recovering not talking with individuals each telling you a different story.
This is shameful and an embarrassment to the medical community.
After 5 months and fed up w/ being denied and not finding anyone who could
Shawna Badd
Feb 01, 2021
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3 weeks I’ve been giving the run around for 3 weeksssssss !!!!! whoever is answering the phone they are not communicating with each other everyone I speak to keep saying I’m going to put a note in someone will call you back that is so inconvenient. the person i spoke to she acted like she didn’t care she didn’t show no empathy I keep getting rescheduled for my appointment I’m so disappointed in Norton’s I’m definitely on the search for a new doctor and I will not return I’m not satisfied what so ever. The sad part is I’ve been with Norton’s since I had my son yall delivered
