Jessica Sung
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Jessica Sung
I have been with State Farm Insurance since 2011 and opened my own office in 2017. My office proudly serves Bridgeport, South Loop, West loop, the Loop, Downtown, River West, Gold coast, Lincoln park, Lakeview, Chicagoland and the surrounding suburbs. My office is bilingual and we can speak English, Spanish, and Chinese (Mandarin & Cantonese).

We provide auto insurance, condo insurance, home insurance, renters insurance, life insurance and business insurance. 401k rollovers: how to transfer funds from an employer retirement plan into an IRA without paying a tax penalty. Why won't your motorcycle start? This article will help you troubleshoot your problem so you can get back on the road where you belong.
Reviews (12)
Jamal Garrett
Jamal Garrett
Feb 01, 2022
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Big thank you to Leslie Cortez! Very satisfied with her customer service! Explained policies thoroughly! Would give six stars if I could!
Milos Atz
Milos Atz
Dec 26, 2021
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Jessica is a fantastic agent and a great ally. I've been with her since moving to Chicago and she's helped me with auto, renters, and now homeowners insurance. Jessica is knowledgeable about seemingly everything, responds quickly to all questions, and has helpful and engaging staff. IMO State Farm is a solid insurance company, but Jessica and her office take the experience to the next level.
Adriana Marin
Adriana Marin
Sep 04, 2021
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Extremely satisfied with this office! Leslie recently helped me with my life ins policy! Great customer service! Staff was welcoming. Highly recommend! Thank you State Farm!
Mohammad Shahzad
Mohammad Shahzad
Aug 22, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Leslie Cortez was the best agent I ever dealt with. She was very patient and explained the process very clearly. This was the most pleasant experience ever when dealing with an insurance company. Will recommend 10/10
Andrew Kidd
Andrew Kidd
Aug 21, 2021
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Jessica is one of the best. Easy to reach (phone, email, text) and lets us know about any important changes to our accounts way ahead of time so that we are prepared. She finds the best insurance bundling that makes sense for our family. Really appreciate everything she and her team does. I highly recommend her if you are looking for new insurance or just a new agent to handle your State Farm accounts.
Alan Pikna
Alan Pikna
Aug 19, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Jess has been an amazing agent for me since I joined her. She’s super professional yet amazingly friendly and responsive. It’s like you’re getting insurance from your best friend! I would 12/10 recommend! She’s the best!!!
Daniel Brito
Daniel Brito
Aug 14, 2021
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I called the office for a quote and spoke to a rep by the name of Leslie. She was very informative and patient! She answered all my questions with confident knowledge! Thank you for your Superior customer service! Will be switching over soon!
Sebastian Hoffmann
Sebastian Hoffmann
Aug 04, 2021
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Was with a different insurance company for the longest time, and Jessica was the first agent who was able to convince us to switch. Better rates are one thing, but in case everything is pretty similar, it comes down to the agent herself. Jessica is one of the most responsive agents I’ve met,, always available, and she is able to explain everything in a way (and so patiently) that you will understand it all and be able to make the right decisions related to your insurance needs. Extra points: State Farm actually is saving us some money, but even if not: Jessica is the agent you’d want to work
Johnathan Fields
Johnathan Fields
Jul 11, 2021
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Jessica is a hands-on agent and has been quick to respond to any needs on our account. When we first were considering making the switch to State Farm, we had found a better rate. However, once rates had leveled out, Jessica followed up with us to see how State Farm could earn our business. Eventually, we switched both our auto and home insurance to be under Jessica's care. The level of customer service is rare! You won't be disappointed.
Ryan Smith
Ryan Smith
Feb 16, 2021
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I have been a lifelong Allstate insurance holder, thought i would remain that way. I was referred to Jessica and her team by a colleague, the office is in a great location and close to downtown so easy to pop in if i have questions. She quoted me on my car and house which she was able to provide a 22% savings. Her team is not one of those teams where you give the business and never hear back, they call on my birthday, i get Christmas cards, the thoughtfulness goes beyond the business and they really make you feel like you are part of the family! Very impressed with her and her team!
Sean H.
Sean H.
Oct 11, 2017
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I recently moved to Bridgeport and needed to find a new insurance provider for my car and residence. I contacted Jessica and she immediately answered all my questions and provided me with the best solutions. She is friendly and easy to get a hold of. I highly recommend using her and this agency!

Sean
Eric M.
Eric M.
Aug 28, 2017
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I had just moved to Chicago and was looking for car insurance coverage. I had been shopping around for car insurance with good customer service and low cost.

Shopping through other insurance company and other state farm agents I didn't quite find what I was looking for. I stumbled upon Jessica's page on Yelp and gave her a shot.

Jessica is quick to respond to emails and calls. She is very friendly and her insurance quotes are very reasonable.

Highly recommended.