Gus' Auto Import
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Gus' Auto Import
Proper maintenance is vital to an automobile to keep it running good. We like to view cars as "living, breathing things." Because once you start that engine, it comes to life. Many auto owners take for granted how valuable cars really are, and treat them like disposable appliances. At Gus Auto Imports, we're different because we love to see cars go 200,000, 300,000, 400,000 or more miles.

It's possible, but it takes great care, attention to detail and regular, proper maintenance. We are based in Naperville, IL and service customers from al over the Chicago, IL area. We take pride in our work, and take care of our customers. Many of our customers have been with loyal with us for many years, and have told their friends and families about us.
Reviews (21)
Dre Dre
Dre Dre
Aug 29, 2021
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Communication is not so great. I scheduled a day that the lift was free and I get there and it wasn't free so they couldn't diagnose my car properly. It was actually my second time out four times going that I had this is issue. But the service has been great thus far.
Services: Brakes, Steering / Suspension
Cassandra
Cassandra
Aug 21, 2021
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Gus is a top-notch professional guy! He is a true professional, and a man of his word! His communication, reliability, and responsiveness exceeded my expectations!!! My car was ready before promised!!! What impeccable and outstanding service and customer service from beginning to end! Thank you Gus!!! I truly appreciate working with an honest and professional business!!!
Itlnrob
Itlnrob
Dec 02, 2020
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Gus is a great guy. Very friendly, knowledgeable and very reasonably priced service. If you're looking for a local business that can service your foreign vehicle, this is a mechanic shop you can trust. Thanks Gus!
Salem Sam Mize
Salem Sam Mize
Aug 16, 2020
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Positive: Professionalism, Punctuality, Quality, Value
I brought the BMW in to have GUS look it over, change the oil and recharge the AC. I paid the bill and as i was walking out to the car, Gus stops me and explains all of the work he did and reviewed the codes that were cleared. It is that attention and professionalism that separates Gus from the others. Stay local, shop local!!
Service: Oil change
Catherine Pendergast
Catherine Pendergast
Jul 27, 2020
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Positive: Professionalism, Punctuality, Quality, Value
Gus has worked on my cars for years and he is absolutely the best! Honest and very knowledgeable. Highly recommend.
C. Griffin
C. Griffin
Sep 03, 2019
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I purchased a used C-Class from a dealership in Aurora which I anticipated would need some maintenance work. I took the car to Mercedes but the estimates were astronomical. I took the car to Gus to replace the oil pan gasket but when he saw the car, he said let's put the gasket on hold and deal with the more serious issue. Turns out the car had more issues than I anticipated (or was led to believe) - one of which could have caused me to have a serious accident. After one day with Gus, the car is purring like a kitten and at less than half the price the dealership wanted to charge. I have other
Son N.
Son N.
Jan 31, 2019
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With the cold winters approaching my original batteries in my BMW X1 needed to be replaced. I got a quote from the dealership but looking at OEM battery parts it didn't make sense the prices they were charging. I went to Yelp to roll the dice to find a local reputable mechanic and I luckily stumbled upon Gus based on other reviews. Every review was dead on and it's not surprising that Gus has a 5 star rating. He told me the job would take an hour and completed it before the hour. We also chatted briefly and Gus is a very approachable guy and I now consider him first for my car repair
Cindy Ortmann
Cindy Ortmann
Sep 24, 2018
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Outstanding service! I had my car in another shop off and on for 3 months and had spent $3000 trying to get my car fixed. I got a recommendation from a coworker to go to Gus. In the shop once and even stayed late to get it done, and now my car runs better than when I bought it. I will be bringing all my cars to Gus in the future. This is the mechanic you have been looking for!
Darlene B.
Darlene B.
Sep 04, 2018
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Phenomenal communication - very clear instructions & descriptions! He told me what he could do and could not (certain parts had to go direct through dealer), and offered (no charge) to deliver my car to the dealer for the repair. A++++
Christopher L.
Christopher L.
Aug 24, 2018
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Update: Rosco had some transmission difficulties that Gus couldn't get the parts for from Mercedes. He sent me to Westmont Mercedes...where I received excellent care from Brian in service dept.

Results: work done fast, reasonably priced. I think it helped to tell Brian that "Gus sent me".
Greg S.
Greg S.
Aug 17, 2018
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Gus and his wife was unprofessional and would not return calls in regards to repair. Not a good place of business
A. H.
A. H.
Apr 11, 2018
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Gus has always provided the highest quality service when working on my car. He is affordable compared to dealers and does just as good of work. He's a personable, honest guy that is always willing to take the time to explain things to you- nothing in the nature of trying to get you to fix unneeded things like dealers. All in all, i highly recommend bringing your car here.
Sherry G.
Sherry G.
Dec 24, 2016
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I could not be more pleased with the service I get for my 2006 BMW X3 with Gus! I had been taking my vehicle to the dealership for repairs and it was so expensive (never under $2000) I was contemplating getting rid of the car entirely (i.e. monthly car payment for a new car)! A friend from work recommended I look into having it serviced with Gus. He did the repair AND he assessed the vehicle on the first visit and gave it an overall clean bill of health, so now I will keep the vehicle for a couple more years and let Gus handle anything that pops up!

He does an excellent job of assessing the problem
Steve B.
Steve B.
Apr 08, 2016
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Shortly after I bought a 6 year old '09 German sports car a year ago I started looking for a reliable shop to do the periodic maintenance it needed. I ultimately chose Gus's shop already had several very positive customer reviews, it was already an easier choice. But I must say that my experience with Gus was exceptional. If I could give him 10 stars I would! You will NOT be disappointed!
Rosaline K.
Rosaline K.
Mar 01, 2016
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Gus is Awesome!!! A friend of mine was looking for a mechanic for her 05 BMW X3 so I asked a few friends and they recommended Gus. So I read the reviews and sent her the information. Before she even dropped the car off he was getting as much information about her problem as possible. After he got the car and figured out the problem he sent her a text message with a video to show her the problem. We picked it up last night and he kept the old part to explain even further!!! Who does that???? It wasn't even my car and I was still incredibly impressed with his service. And to top it
Jesus R.
Jesus R.
Dec 28, 2015
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They are VERY nice at this location. When I bought my Mercedes I was looking for a reputable shop to take my car to so I don't have to pay stealership prices. The rates are reasonable and the work is very good as well. They are very honest and will tell you exactly what you need without the fear of getting ripped off.
I HIGHLY recommend this place for your European car.
Noel W.
Noel W.
Oct 16, 2013
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Hands down will never take my cars to anyone else. I first met Gus on a whim...drove past his shop in my E430 quite a few times, noticing the specialization in Mercedes and BMW. I had already received a quote from the dealer for a $800 repair. Gus took one look under the hood and was appalled that they tried to charge me what they did. He made the repair in front of me in less than 15 minutes. From then on...and over the past 8 years, he continues to be the absolute best mechanic I have ever dealt with. Honest, knowledgeable, personable, fair, willing to go the extra mile. Like other reviewers
Sam G.
Sam G.
May 09, 2013
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Gus is truly one of the finest men I've had the pleasure to meet and do business with. He is a great mechanic and an equally great person. He is trustworthy, helpful, and always busy. No wonder. I can't say enough about him and can't recommend him more highly. He has gone above and beyond so often. I appreciate him and respect him and am pleased to recommend him to anyone looking for a top mechanic. Every success to you Gus - You deserve it.
Ron F.
Ron F.
Feb 01, 2013
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I have been going to Gus for repairs on our cars for the last 4 years.He is HONEST and tells you exactly what is wrong no add ons.My son also uses Gus and is very happy with his work.He has saved us money that is for sure
Mitch B.
Mitch B.
Dec 01, 2012
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I was referred to Gus by a friend for some work i needed on my MB E-500. From the start, Gus was honest, upfront about the car. He is so knowledgeable about it, its almost as if he designed and built the car himself. I've recommended him to friends. I've had it in his shop for a couple of issues and they always get taken care of. I wouldnt take my car to anybody else but Gus. An outstanding business man who knows his stuff.
Bill G.
Bill G.
Dec 06, 2011
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If you own a VW, BMW, Mercedes, or almost any German Import you know the labor is very pricey, and you usually will have to take it to the dealers who try to rip you off 99% of the time. However, Gus's auto repair is a truly legit very very friendly and honest business. Guss is a very talented no 'B.S.' mechanic who straight up tells you what needs to be done to fix your vehicle and gives you a very fair price! I saved $500 when he repaired my VW Jetta, Bill Jacobs VW was trying to charge me double for the repair. So if you want true no 'B.S.' service that is friendly and