We embrace old-fashioned principles of service while using state of the art tools. Your residents can pay rent on-line via ACH, Credit Card and/or Pay Near Me. Time is Money at TCS and we have automated processes in place, technology and people to minimize the costs associated with managing investment properties and to maximize your return on investment.
We understand the demand of maintaining investment properties. 24/7/365 your investment property is meticulously cared for. Emergencies happen and things break, at TCS we have hundreds of preferred vendors within our network to make sure whatever happens gets fixed professionally and properly in a timely manner.
We understand the demand of maintaining investment properties. 24/7/365 your investment property is meticulously cared for. Emergencies happen and things break, at TCS we have hundreds of preferred vendors within our network to make sure whatever happens gets fixed professionally and properly in a timely manner.
Services
TCS Management Services focuses on managing single family homes, individual condominium rentals, and small Multifamily throughout the region with corporate offices in Philadelphia and New York. We are a fully Licensed Real Estate Brokerage and a Member of the National Association of Property Managers with a Professional Property Management designation.
TCS and its affiliates manage thousands of homes throughout the region. Our primary focus is the management of single family investment properties. As a proven leader in managing single family assets, be it a condo, townhouse or single home we have developed best in class practices to ensure your investment recieves an institutional level of service which has been strategically designed for the individual real estate investor.
Marketing is a very large part of our business. We employ full time staff who's sole focus is generating quality tenant leads. Every day we have hundreds of people contacting our offices in response to the many marketing outlets we employ. These prospects are quickly transitioned into showing appointments and applicants.
Since we manage homes for hundreds of different homeowners, each homeowner may have a somewhat different standard for tenant selection. All properties are offered subject to the Federal Fair Housing Act which makes it illegal to advertise any preference, limitation, or discrimination based on race, color, religion, sex, country of national origin, handicap, or familial status.
The rental funds must clear tenants bank account before we can begin disbursing funds. It usually takes five business days for such clearance. We begin the payment of all bills, if landlords account has a positive balance and money is available, immediately. Owner ACH rental income distributions go out on the 10th 20th and 30th of each month depending on when the tenant pays their rent.
Reviews (26)
Shavonne Carlyle
Jan 16, 2022
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Philadelphia Property Owners Consortium
Nov 24, 2021
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DO NOT ALLOW TCS TO COLLECT RENTAL ASSISTANCE FUNDS ON YOUR BEHALF!! If you are a property owner, please be aware of TCS' misuse of PHA rental assistance. They have been collecting rental assistance money and using them for their own purposes. This misappropriation has happened to several landlords, and we understand that some of them have prepared a formal complaint to PHA which PHA is currently reviewing. TCS may no longer be allowed to collect rental assistance on behalf of its clients.
Lou
Nov 15, 2021
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It's been about two months since our washer has broken. First it took forever for a maintenance person to contact us (and that was after I threatened to use rent money to buy a new washer), he said we needed a new washer and would relay this to the people who would take care of it. It's been a week and a half and haven't been contacted at all.
Maybe if they see this review they'll finally take care of it.
Maybe if they see this review they'll finally take care of it.
Bobby Sethi
Sep 29, 2021
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Very professional team, always on top of their game.
Customer service and satisfaction is best in the industry, both for landlord and tenants.
Takes the Hassell out of managing rental and investment properties.
Highly recommended to anyone looking for a great property management company.
For one unit or multi-family building, they're your team!
Customer service and satisfaction is best in the industry, both for landlord and tenants.
Takes the Hassell out of managing rental and investment properties.
Highly recommended to anyone looking for a great property management company.
For one unit or multi-family building, they're your team!
Makia S.
Sep 14, 2021
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I moved into a brand new unit which I love.
Cheap paint but still a very nice unit. The staff in Unprofessional and very rude Maintenance is horrible and don't fix things properly and the street I live on is very dirty, Neighborhood not too great and the staff with this company don't make things better. You live and learn and this truly was a very big mistake that I gotta live with
Cheap paint but still a very nice unit. The staff in Unprofessional and very rude Maintenance is horrible and don't fix things properly and the street I live on is very dirty, Neighborhood not too great and the staff with this company don't make things better. You live and learn and this truly was a very big mistake that I gotta live with
Allison Sharkey
Aug 30, 2021
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Vincent S. Viney Royersford Pa
Aug 22, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
The TCS Team is top notch and works very hard on behalf of us as the landlord/property owners as well as our tenants. They are flexible and always open to exploring new ways to work better and deliver a "best in class" experience to our tenants.
The TCS Team is top notch and works very hard on behalf of us as the landlord/property owners as well as our tenants. They are flexible and always open to exploring new ways to work better and deliver a "best in class" experience to our tenants.
Martin Schneider
Aug 11, 2021
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Always responsive and helpful in managing my small apartment building. It is hard to trust someone with such a valuable asset that is 3,000 miles away from your home. But TCS are on top of everything, proactive and extremely responsive. Fair prices and work with good contractors to provide quality work at reasonable prices. Would recommend to anyone seeking a management company in Philadelphia!
Shashank G.
Jul 23, 2021
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Have had them managing my properties starting about 2 years ago.
i recently got a big list of violations from township, made a stop to the property and .. these people have been lying through their teeth.
only writing this as i had another meeting earlier with them today. and.. just abysmal..
just as an example - money for a refresher paint job was charged - (they used an internal contractor) - but it is clear the contractor only used a roller, and nothing else, sides and edges are incomplete. This is the most easiest example.
i recently got a big list of violations from township, made a stop to the property and .. these people have been lying through their teeth.
only writing this as i had another meeting earlier with them today. and.. just abysmal..
just as an example - money for a refresher paint job was charged - (they used an internal contractor) - but it is clear the contractor only used a roller, and nothing else, sides and edges are incomplete. This is the most easiest example.
Diana Berry
Jul 21, 2021
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I was pleased when I moved in......but when I moved out No one from TCS did a walk through with Me. Someone also said that I broke tiles in the bathroom which I have pictures of the same tiles when I moved in that were broken. I was accused of damaging the kitchen tiles as well but they sent No pictures of that!!!! So they refused to return any of My Security money. I Truly was a very Good Tenant I wasn't late with rent & didn't complain about much at all. This was so unfair, I'm very disappointed in TCS management.
Patricia M.
Apr 08, 2021
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L. H.
Mar 05, 2021
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They are now charging $50 per light bulb change. We had assumed the large rent we pay covered all maintenance. It had been covering light bulbs (that we can't reach) for the 5-6 years we have lived here. Now they will not fix due to emergent issues.
We actually just moved out and are thrilled because they have really destroyed 1 brown apartments. They will charge you your full security deposit. Beware. They tried to charge for the full amount of rugs. We had been in the unit 6 years and the rugs were not new when we moved in.
Lots of break ins - someone is using a key to break
We actually just moved out and are thrilled because they have really destroyed 1 brown apartments. They will charge you your full security deposit. Beware. They tried to charge for the full amount of rugs. We had been in the unit 6 years and the rugs were not new when we moved in.
Lots of break ins - someone is using a key to break
Dustin K.
Mar 05, 2021
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Melody Bostic
Jan 06, 2021
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This is over a year late but I was reminded that I never got around to leaving a review after they contacted me again regarding false charges on a home that I rented. In short, I highly recommend that you avoid renting with TCS if at all possible. As you can read in other reviews, it's great if you're a property owner as TCS will simply blame the owner for why they cannot fix anything which will ensure that you retain all your profits as the owner and never have to actually invest money in your property.
To begin, they rented out a home that previously had squatters in it so getting the water
To begin, they rented out a home that previously had squatters in it so getting the water
Megan W.
Dec 15, 2020
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UPDATE: Two and a half months after moving out we received a text today, asking what parking spot came with the apartment and if it was included in our rent. How could this possibly be a past tenants responsibility to answer? We have still never heard back on why we had false charges when moving out, so why would we help this owner. If you are looking at an apartment from them on Green St - be wary and read on.
I was a tenant at one of TCS's managed properties for a year. Everyone from their team was extremely nice and general responsive. The online portal, monthly payments, and requesting
I was a tenant at one of TCS's managed properties for a year. Everyone from their team was extremely nice and general responsive. The online portal, monthly payments, and requesting
Matt O.
Oct 30, 2020
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I have been a tenant in a TCS managed property for 7 months and it has been a horrible experience.
I should've realized from the time I moved in that this was going to be a bad experience. I had to make 3 requests prior to move in to properly clean the house due to the kitchen still having food in it from the previous tenant, grease and dirt on the stove, dirty dishes in the dishwasher, and urine in the toilet.
Then I had a random phone calls from a realtor demanding pictures of my home with no explanation. I had to callTCS management 4 times asking what this was about with no return calls
I should've realized from the time I moved in that this was going to be a bad experience. I had to make 3 requests prior to move in to properly clean the house due to the kitchen still having food in it from the previous tenant, grease and dirt on the stove, dirty dishes in the dishwasher, and urine in the toilet.
Then I had a random phone calls from a realtor demanding pictures of my home with no explanation. I had to callTCS management 4 times asking what this was about with no return calls
Colleen C.
Aug 03, 2020
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TCS took over a house we were renting in Kensington. Not only did they charge us for our last months rent though we had given last months rent when we moved in in 2018 to previous management they also claimed they would refund us at the end of the month (which was this July). We have reached out asking when we would be reviewing refund and so far crickets. Good for nothing thieves
Raffi C.
Jan 22, 2020
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Raffi doesn't recommend TCS Management Services.
They are incompetent. My roommates and I signed a lease for January 15th. We just got the unit keys yesterday.
Below is my memoir of what happened.
December 20th
Raffi and Mike meet with the realtor Zach to take a tour of 431 West Berks St. Unit 2
Unit 2 was unlocked
We love the house and are wondering about their pet policy
At first he said no dogs. Mike asked again about dogs and said he will check with the owner.
We get the okay for dogs.
Zach emails Michael and Sam and Raffi applications
Michael and Raffi have parents co-sign
They are incompetent. My roommates and I signed a lease for January 15th. We just got the unit keys yesterday.
Below is my memoir of what happened.
December 20th
Raffi and Mike meet with the realtor Zach to take a tour of 431 West Berks St. Unit 2
Unit 2 was unlocked
We love the house and are wondering about their pet policy
At first he said no dogs. Mike asked again about dogs and said he will check with the owner.
We get the okay for dogs.
Zach emails Michael and Sam and Raffi applications
Michael and Raffi have parents co-sign
Erik B.
Sep 03, 2019
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Terrible. Since October 1, we've waited to move out and decided just a few months after moving in we would not renew our lease. We moved in to find supplies laying around, issues still unattended to, and no instructions on how to even get in. Oh, and I wasn't even able to move in on October 1 because despite a gentleman named Rodney's claims, the place wasn't entirely ready for move-in. He is disrespectful and beyond frugal; it took 2 months for a hole in our daughter's ceiling to be fixed despite our informing him she's asthmatic and anemic. Maintenance requests cannot
Nicole S.
Dec 30, 2018
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If you are a property owner, please, I implore you to go with another property management company. I've had a broken heater for 2 months and it's winter and they cannot seem to fix it. I've had to rearrange my schedule no less than 8 times to accommodate different people come over and try to fix it then they don't follow up (or care) to see if it was ever fixed. It wasn't. I could go on but don't want to bore anyone.
Trust me. Stay away.
Trust me. Stay away.
Ariona H.
Oct 29, 2018
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I rented a property through them for a year and it was nothing short of awful experiences for me. First, we were promised that the home we were renting would be cleaned before we arrived as well as a crack in the bathtub would be fixed. The day we moved in neither were done so we needed to clean the property ourselves and the tub was still not fixed when we moved out a year later, after VARIOUS work orders and reminding them of the rust that was forming inside of it. Before we left the property we told them that there was possible mold forming in the basement and that was also ignored which is
Naomi S.
Aug 31, 2018
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This is my first experience with apartment and this is company has given me the worst problems with communication and customer service. I have not received the proper customer service since I started with this company. I had an issue with my information with the electric not matching with the electric company and when I called to speak to someone they gave me the run around. Angela Calvanese than suggested that I wait until my move in date to find out if the electric is on or not. I found that to be very unprofessional. Then recommend me to speak to someone else.
Ryan G.
Mar 09, 2018
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Terrible company. No communication, overpriced repair in house folks. They over charge their landlords for repairs and they do a terrible job on repairs. They came in to repair drywall but did not sand, prime and paint. They lost my lockbox code, and had to send someone out to cut my lockbox. Then they didn't properly secure my back door and my house was left wide open. They tried to charge me for faulty work. Now they won't take me off their email list until I "pay" for work they did a crap job on. Terrible. Don't sign up with these guys! The lease up agent did communicate
Info I. Am A. Creator
Oct 05, 2017
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Excellent customer service from the accounting team! I had questions about my most recent statement and time was set aside for a meeting to address all of my questions. Items that required further action were directed to a supervisor and my issues were resolved quickly. I am glad I decided to change property managers to TCS. So far this has been an awesome experience.
Chelsea B.
Jul 29, 2017
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I would not recommend this company for anyone. Inquired about one of their properties and the person I dealt with was very rude, judgmental, and condescending. I was grilled by one of their employees (Tyler I believe) on how my choice to live in the area would not benefit me. Little did he know that I work in real estate and that is called steering, which is illegal. If I'm inquiring with you - a leasing agent, about a property, it's to live there not anything else. It should be your job to sell me a lease, not project your opinion on where I should live. After checking out the property
Harry B.
Mar 28, 2016
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TCS is managing my property at Cityview. They are super responsive and courteous. Gaurav is very nice, smart, professional, and hardworking. For property management, they try to manage your property like it is their own. Their fees are also competitive.
Lastly, a suggested room for improvement is to work on communication between their team members. This is challenging to do with a fast growing company that deals with many different types of people each day, but Gaurav can do it.
Lastly, a suggested room for improvement is to work on communication between their team members. This is challenging to do with a fast growing company that deals with many different types of people each day, but Gaurav can do it.
