We'll prepare your property for rent and evaluate the current rental market to get you the best return on your investment. We'll market your property on a host of platforms. We will also take care of the showing and application process. We ensure your properties are being cared for by all tenants through regular property inspections.
We pride ourselves on keeping our client's properties in good working order to protect your investments and promote happy, long-term residents. We take care of all your accounting needs including rent collection and direct deposits. Our owners receive monthly statements that include income, expenses, and year to date totals.
We pride ourselves on keeping our client's properties in good working order to protect your investments and promote happy, long-term residents. We take care of all your accounting needs including rent collection and direct deposits. Our owners receive monthly statements that include income, expenses, and year to date totals.
Services
To enhance the community by providing quality housing and exceptional customer service while creating awesome jobs. Hiring and retaining the best employees while promoting individual growth to ensure successful and competent management of properties. Providing a client focused business model where individual property leaders manage a select number of units.
Connect your financial institution to automatically verify your income OR submit proof of income. Receive approval or denial of your application within 3-5 business days of a completed application. Once your application is approved and a security deposit is received we will remove your home from the market.
You can hire Compass to handle your home rental services in Grand Rapids in conjunction with our full service property management. We have the ability to get your property rented to a carefully screened applicant in the shortest amount of time for top dollar. Here are some of the advantages of our home rental service in Grand Rapids.
Our Grand Rapids property management provides full service management for every kind of investment property from single family homes to multi-family dwellings and apartment communities. Our home leasing services include aggressive marketing and advertising, as well as extensive screening to ensure quality residents for your property.
Does our Personalized Management Service not fit your needs? Perhaps our All Inclusive Property Management Service does. Compass Communities, a division of Compass Property Services, is the leader in Grand Rapids Inclusive Property Management. What is inclusive property management? It brings all the benefits of property management under one "all inclusive" fee.
Reviews (17)
Rebecca Ellis
Oct 17, 2021
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I wish I could give this company zero stars. Currently dealing with a mold problem in my apartment in which we are being required to vacate our property. Compass has not responded to any calls or emails regarding this problem. The home owner had to come yesterday and she was very surprised as she had not heard anything from compass about this, even though we've been sending emails and calling for the past month. Our neighbor above us is the only one giving us information. The contractors have no way to get into the apartment while we are vacated and Compass has been completely silent during this
Raleigh Chadderdon
Oct 01, 2021
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I don't usually have good experiences with management companies, but after almost 4 years of renting from Compass PM I have to say I'm really impressed. They are competitively priced, during the worst of Covid they cancelled or reduced late fees, and all my maintenance requests have been handles quickly by great professionals. They're a pleasure to talk to and easy to contact.
Kieran O'Connor
Sep 19, 2021
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Stay away from Compass Management.
I have rented from 5 other landlords/leasing companies, and have never had such a difficult time getting someone to answer. Being their tenant leaves you feeling ignored and unimportant.
Months into our lease, there was a job opportunity that required us to move. As my husband was working long hours, I took lead in inquiring about ending the lease or finding out the process to sublease. I emailed twice and did not receive a reply. My husband then had tried to email the last contact we had about our application. After a second email, he was responded to by Mario
I have rented from 5 other landlords/leasing companies, and have never had such a difficult time getting someone to answer. Being their tenant leaves you feeling ignored and unimportant.
Months into our lease, there was a job opportunity that required us to move. As my husband was working long hours, I took lead in inquiring about ending the lease or finding out the process to sublease. I emailed twice and did not receive a reply. My husband then had tried to email the last contact we had about our application. After a second email, he was responded to by Mario
Emily Kooi
Sep 02, 2021
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This company is very unprofessional and hard to get a hold of. I've lived at one of their rentals for a while, and have talked to prior tenants and they have had the same issue. I've called all the numbers possible and Mario was the only one to get back to me within a weeks time. Tom got back to me once and he's not even my manager. Gina is apparently my manager and I've left her multiple voicemails and emails and have had no response. It's kind of hard to run a business and get paid if you aren't communicating with your tenants. I would not recommend this company, nor Gina as your manager.
Brendan McCue
Jul 29, 2021
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I reported a leaking roof and damaged ceiling to them a month ago and there has been no communication about the still unresolved issue in the last two weeks. I had to threaten to withhold rent for habitability issues before they had a contractor call me. I'm trying to be reasonable and if there was any communication explaining why it was taking so long I would understand but they refuse to respond to phone calls, emails, or text messages to the property manager of my rental unit.
Edit: I saw the roofing company truck on the 21st but since there was no communication I didn’t know if they were
Edit: I saw the roofing company truck on the 21st but since there was no communication I didn’t know if they were
Emily Perez
Jul 17, 2021
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I have been renting from Compass the past 7 years. I've personally never had any issues && would recommend Compass to others. My work orders are always completed in a timely manner. Everytime I have an issue or concern, it always gets resolved. I've dealt with many property managements before and Compass is by far the best.
Hair Crafter
Jun 29, 2021
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Wendy S.
Jun 04, 2021
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We have been renting from Compass for almost 2 years. Getting ahold of anyone there in nearly impossible, weather it be by phone, email or in person. The latest problem they have chosen to ignore (among many) is the fact that our A/c in our "luxury "apartment has been broken for 3 weeks. I highly recommend going through a different leasing company.
Elyse Mickalonis
Mar 02, 2021
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Fernanda Quintanilha
Feb 20, 2021
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We've been renting with Compass since November/2020 now, and so far what a great experience :) They have been promptly assessing and resolving any issues, questions or concerns that we've had, not to mention we're having the best relationship with our Leasing Agent/Portfolio Manager Vanessa and our landlords. Extremely satisfied with their flexibiility, professionalism, property care and their quality management so far!
Tim Blake
Feb 09, 2021
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Gavin R.
Jan 29, 2021
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DO NOT RENT FROM COMPASS!!!!! The most unprofessional group of people I've ever had to deal with. They never answer the phone, always always always goes to voicemail and they respond with an email avoiding your question if it's something they don't want to talk about. I was wrongfully charged a late fee and told "it is what it is" when I finally got in contact with them ( a month later). Seriously they will do anything they can to get more money out of you and have no regard what so ever for your well being. I'm surprised they are still in business for how horribly
Salena B.
Aug 06, 2020
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Nakia W.
Sep 18, 2018
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This company is highly unprofessional. Stay away from this company unless of course you are a slum landlord and want someone like them to manage your property. Then look no further you've found the right Place. You can never talk to John or Brad owner's or Tom the person in charge of the maintenance department. Emails go unanswered as well as phone calls. They hide behind their incompetent answering service. I've had several horrible experiences with them but I'll give you only two examples. I had some water damage from a sink that had leaked down to the basement. It took them
Sue M.
Feb 08, 2018
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I would caution people to stay away from this company based on the experience I had in helping an immigrant family find a rental. The first property they looked at was nice and they were told it was $950 a month. After paying the application fee & deposit they were told it was really $1100 per month even though the 4 of us all heard the agent say $950. Because of the higher amount they decided to look at a larger property and were told it included a garage which they were happy to hear. On the move-in date they were told they needed to get the garage key from the landlady. She informed them
Scout U.
Feb 01, 2018
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No N.
Jan 10, 2014
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As an amendment to this, they changed my locks EARLY against our verbal phone agreements, and charged me $300 for "excessive cleaning fee, including appliances," among other miscalculations. Out of a $675 deposit, I got $226 back. I left this place in need of normal cleaning, it was EMPTY, outside of their nasty fridge that they wouldn't repair (AND it had my last remaining belongings inside, as I had communicated that there was one more trip before I was turning the keys in). In fact, the stove, oven, sink, etc were SPOTLESS. Compass Property Management is HIGHWAY ROBBERY at
