Bel Air Oaks
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Bel Air Oaks
Welcome home to Bel Air Oaks located in Plano, Texas. Bel Air Oaks is a premier destination that is within close proximity to the neighborhood features that you use the most. This delightful area provides easy access to Highway 75 and the President George Bush Turnpike. Fine dining, ample shopping, great employers and fantastic schools are minutes away.

At Bel Air Oaks you will find all the features you need to feel at home. Our Apartment homes have seven different floor plans. They range in size from one bedroom to three bedrooms so there is a home for every family.
Reviews (23)
Raul Moncibais
Raul Moncibais
Jan 26, 2022
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The community is very friendly and accommodating to the residents, both current and future. The maintenance crew gets the job done quickly and superbly, no mess no fuss, on just about any issue. The leasing staff is very friendly and always on top of things. Our leasing agent, Dejaonae Kemps, was and is currently the sweetest and most accommodating agent ever. She made sure our experience from processing to resident was easy, quick, and very efficient. I highly recommend this complex to anyone looking for a great living experience!
Willie Holbert
Willie Holbert
Jan 26, 2022
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I moved into Bel Air Oaks thinking it would be fine for me as a single male but I've also seen families with in the complex that seem to have no issues. My next door neighbors are great! Parking is hard to find but manageable. There were a few minor wear and tear items noted upon move in but nothing major. By normal wear and tear I mean little dent in refrigerator door and dish washer door.
There is trash in many areas but this is not a problem due to management, The issue is with some tenants who just discard their trash. The placement of trash is clearly posted and explained prior to moving
Evelyn Torrence
Evelyn Torrence
Jan 10, 2022
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My husband and I looked at this place and it is awful I told the lady as we looked it this is nasty. I’m ready to go back. That’s how bad it was. I could see roach pop on the counters and what smelled like an old leak in the apartment. There was trash outside on the grounds. It was mid afternoon so I guess they don’t clean the property on the weekends. Anyway I would steer clear of this place.
Vanessa Barbers
Vanessa Barbers
Nov 13, 2021
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Nasty apartments to ever live at. It they put you in the back it’s bad. The apartments are filled with rats and roaches. The maintenance men have fix on things. Trash every where. These apartments need to be condemned ASAP. The health inspectors need to come in immediately and do something. This just doesn’t make any sense and the office people know what’s going on but will play you like you crazy. Never in my life will I live here again
Tricia Cunningham
Tricia Cunningham
Nov 01, 2021
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Update!! on my moving experience it started off bad! but I must say hats off to the office Manger (Erin) she went above and beyond with all my issues and made sure my needs were met! I'm so happy my apartment will be bombed on tomorrow finally I can feel complete and comfortable this is a affordable apartment great schools and great community to live in until I buy my own house one day
Terrance Taylor
Terrance Taylor
Aug 28, 2021
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I'm not a person to complain but this is starting to be a hot mess. Me and my family have had nothing but problems since we moved in (August 15). Our dishwasher wash broken still waiting on a response. Yet today took me over the top. We came home from our son soccer game and found our master bathroom and closet full of files. flies all in our ceiling light (took photo). Remember we just moved in August 15. Now there is a leak in our laundry closet ceiling.
What hurt the most is that we really moved here in a rush due to our youngest sons health condition. We talked to DJ about our situation and
Kara Uche
Kara Uche
Aug 27, 2021
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Absolutely horrible! We have had AC issues since the end of May beginning of June. No help. Our ceiling has been leaking since July. They cut a huge hole in our ceiling to fix it…didn’t fix it…and now playing ping-pong between maintenance to get the issues fixed. Since living in these apartments we have not had 1 month where the apartment is in acceptable living conditions.
After I post this, there will magically be 2 positive posts. Don’t believe it. They pay for their positive post because there is no way they can have positive post other wise.
Shemecca Ford
Shemecca Ford
Aug 12, 2021
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I literally can’t wait until my lease is up next month. I have had issues since the very 1st day I moved in. Mold is all throughout the apartment and the winter storm didn’t help at all. Then they have the audacity to send the Maintenance men in to patch stuff up. You never know when you going to have hot water or water at all. It’s always something they need to fix and the water will be back on shortly. Then when it comes back on extremely low pressure. Oh this takes the icing off the cake. There is never nowhere to park and they will tow you if you make up a parking spot. This place is
Hailey Binion
Hailey Binion
Aug 12, 2021
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I am not a resident here and never will be. My boyfriend and I contacted the leasing office for a 1 bed room they listed online. We were texted by someone at the complex that they had units available and I even confirmed that we were looking for a one bedroom and were still told to come in for tour. After driving 45 minutes to this location the women in the leasing office told us they had no one or even two bed room units available and sent us on our way. I questioned why we were told otherwise and she had no response. We even asked if they had a 1BR available earlier in the day thinking we possibly
Mercedez Rodriguez
Mercedez Rodriguez
Jul 28, 2021
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The worst place I ever lived! Despite not helping during the bad storm in February. I moved out and these people have the nerve to make up fake charges. They never wanted to fix anything or replace when that place is soo old and rundown! Always look at reviews before moving in. This disgusting place Is full of mold and I'm sure that is why I kept getting sick as well as my child!
Tim B.
Tim B.
May 30, 2021
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Literally just read the reviews. Management broke in and changed locks once and we moved since that was a breach of lease and after we moved and was removed from the lease like the office said they gave us a bill for their errors . Pathetic for sure. It's a den of snakes and liars, all I'm saying is when it took 3 weeks of calling texting and trying desperately to get a place for them to finally get the paperwork together on their end should have been the first and final red flag
Dawn R.
Dawn R.
May 05, 2021
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Horrible staff and horrible apartment complex. Major roach, bed bug, and rat infestation. The make ready staff are the drug dealers of the apartment complex. My car was accidentally towed three separate times because they couldn't get their parking tags and spaces correct. There were needles throughout the property and people dealing drugs and playing music alll hours of every single night. My ceiling caved in twice from a leak. They randomly turned the water off almost 1-3 every week due to an emergency water leak. The staff was extremely inept. My packages were stolen by the make ready staff
Chrissy R.
Chrissy R.
Mar 04, 2021
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It is inconsiderate of residents feelings we just got water yesterday after 15 days and its only cold .. we had to use some of our rent money to buy water and atay in hotels to shower .. Uet we have not recieved and update since the first . Well i guess we only got tht because rent was due and since people havent paid rent on the first we recieved a 10% late fee.. We still have hole i. Our walls tht are incoverd. I will be moving soon
Thomas B.
Thomas B.
Sep 09, 2019
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This place is HORRIBLE! Do not move here, do not think to move here. From the front office, misleading advertisement, trashy grounds, everything is masked over. This is the worst living experience I've literally ever had. I will speak truth to anyone that's considering.
Brittany C.
Brittany C.
May 24, 2019
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This is the most sketchy complex ever! I wish I would've took the previous reviews into consideration before moving here. The townhomes are so outdated & disgusting. The windows are not sealed off, so the electricity gets outrageous. You get charged a trash fee each month and the trash pick up is literally in the middle of the parking lots (They require you to pile your trash up in the parking lot). The water bill is outrageous each month. More than what a person pays for water for a house 10 times the size of the townhomes. Also, the water gets cut off every other week. The maintenance
Jan B.
Jan B.
Oct 23, 2018
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This is a travesty, people are truly disgusting. Why does the city of Plano allow these slum dwelling places.
Jesi R.
Jesi R.
Jul 26, 2018
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This is literally the worst place I have ever lived, and I once rented a place and had bedbugs within the same week I moved into the unit, and had to pay for extermination services and new carpeting up front and fight the management company to be reimbursed..AND THATS STILL A BETTER EXPERIENCE THAN I HAVE HAD IN THE SEVEN MONTHS IVE LIVED IN THIS BEL AIR OAKS COMMUNITY.

I Honestly don't even know where to start with this place.. mostly because I'm constantly stuck in a traffic jam trying to enter the complex because of the ever changing gate entry process. I was given a gate key/card
Anna B.
Anna B.
Mar 12, 2018
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DO NOT RENT HERE. The community is infested with rats and roaches. There is mold in the walls. The a/c units are so old your electric bill will be sky high. My ceiling has fallen through twice. The front office has a bad attitude and will make broken promises. If you are upset about the living conditions then just beware the front office manager will give you attitude for it; God forbid she or her staff take responsibility for the lack of communication or understanding that this place has incredibly disgusting living standards. Phones? Yeah right!? They don't answer the phones 3/4 of the time
Niki W.
Niki W.
Feb 03, 2017
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Oaks of Collin Creek got a face lift! Around August of 2016 new management came in and changed it to Bel Air Oaks. For what they have to work with they have already made major improvements. There used to be a huge cockroach infestation and they removed all the bushes surrounding the buildings and now treat for pests every month. The last management didn't do that. They took over this complex when it was at its worst. They're slowly fixing all the problems. There's been a few bumps, but I feel confident that they will continue to improve the living of all the residents here.
Layla R.
Layla R.
Nov 15, 2016
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Total slum! Lived there from 2011-2013 not knowing what we were getting into due to moving from another city. Now currently suffering a broken lease on our credit due to the place being unbearable and the management not wanting to cooperate. Good luck to those that can tolerate it but do know there are better properties out there!
Christy L.
Christy L.
Jun 30, 2016
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EVERYTHING people have posted about is TRUE! As far as we go......we had URINE leaking from our ceilings! URINE! We have a terrible roach and mice problem. Management couldn't careless about the residents! Stay away! Far far away! Parking?!? There is no parking! We had to park at Great Wall and walk my six year across Plano PWKY! We were almost hit! They have known about the parking situation for YEARS! Guess what?!? Our car eas TOWED! Our water was being turned off monthly! The pools are rarely open. Just avoid this place at ALL COST! Pay the extra $ to rent somewhere else! We
Sarah W.
Sarah W.
Feb 18, 2016
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My sister and I moved here from Los Angeles, and lived for three years. The ONLY reason we stayed here is because it was inexpensive. Let me tell you about our experience while living there for three years:
There's a huge bug problem here, and I mean HUGE. It's disgusting, but there's cockroaches EVERYWHERE. My sister and I are VERY clean, but the buildings are so old there's hidden holes everywhere and they get in your house. Once I laid on our couch and I heard something in my hair, I thought a leaf was in it so I brushed my finger through my hair and a 3in. cockroach fell
Alex L.
Alex L.
Apr 13, 2015
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A two story, two bedroom luxury town home seems like a great deal for less than $1000 a month, but some things just are too good to be true.

I lived at The Oaks for one full year. It is easily the worst apartment I have ever lived in. For starters, I didn't feel safe coming home from work at midnight. The parking is a mess. I found myself having to park across Plano Parkway at the furniture store overnight on more than one occasion, simply because there weren't enough spots. This was only fixed when I wrote a letter to them explaining my concerns. At that point, two covered parking spots