Heritage Oaks Veterinary Hospital
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Heritage Oaks Veterinary Hospital is a full-service animal hospital dedicated to progressive healthcare for dogs and cats. To establish a long-term relationship with you and your pet. Our pets are part of our family and bring so much joy to our lives. We want to share that joy with you and do everything possible to further that bond.

That means we want you to be part of our family, not just our next appointment. We will strive to make each visit to our hospital as pleasant as possible. In addition to excellent medical and technical skills, our veterinary staff also possesses kindness, compassion and a sense of humor. They are also very generous with our supply of dog and cat treats!
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Kevin Harrod is our hospital manager and co-owner of Heritage Oaks Veterinary Hospital. He is a Citrus County local, with deep family roots in the Bushnell and Inverness area. He is a jack of all trades and has helped with everything from hospital construction, client services, and keeping hospital morale high.
Natasha Vilchez is our full-time veterinarian and co-owner of Heritage Oaks Veterinary Hospital. She was born and raised in Inverness, Florida. As a child, she lived on a 100 acre farm where her love of animals began to flourish. Dr. Vilchez attended The University of Florida where she graduated with honors with her Bachelor of Science degree.
Our outside windows lists all the services Heritage Oaks has to offer, from everyday wellness exams to laser therapy! Our benches allow you to sit and take in the Florida sun. Our lobby was designed with comfort for you and your pet in mind. Earth tones, wood accents, and plenty of natural daylight keeps things homey while ample seating keeps you and your pet separated from others.
Dr. Vilchez strongly believes prevention is the key to your pet's long-term health. If a health problem or issue can be detected in its early stages, there is a far greater likelihood it can be treated with less difficulty, less expense, and greater success.

Annual or semi-annual preventative care examinations at our animal hospital are your veterinarian's chance to assess your pet's overall health, discuss any changes with you, educate and update you on advancements in medical care, and for you to discuss any concerns or questions you have.Our hospital is equipped to provide diagnostic and therapeutic services to care for your pets' complete healthcare needs.
Our state-of-the-art surgical suite is available for the performance of a wide variety of surgical procedures. Routine surgical procedures are our specialty, which makes sense given our philosophy that specialists are better suited to the management of complex procedures. Nonetheless, we will undertake more complex procedures when cost is an overriding factor for our clients.
Reviews (11)
Joe Campbell
Joe Campbell
Dec 27, 2021
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We found this veterinarian when we moved out here from Alabama I don’t really have a complaint about their services. But I do have a complaint about their appointments. They do not let you make an appointment for a day or two out they want you to go to urgent care for an emergency and I just don’t think that’s right. Call them on the phone and they just kind of brushed me off so will be looking for another vet I wouldn’t recommend them to anybody. We have been traveling back to Alabama to see our primary veterinary and they’re never have an issue he’s great looks like that’s what
Liz H.
Liz H.
Dec 20, 2021
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I’ve been taking my miniature schnauzer, Romeo, to heritage oaks for quite some time. I have no complaints. The staff is friendly, compassionate, and so patient with him. From the vet, to the techs, to front office - always willing to answer any questions. Dr. Vilchez is super knowledgeable and truly takes her time share info. From wellness visits, concerns, and dental cleaning - we are super pleased. Thank you!
Ciara B.
Ciara B.
Sep 19, 2021
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Dr. Vilchez is the vet to go to. Cannot rave about her or her staff enough. Extremely knowledgeable. Have switched over several senior dogs from other vets that offered zero solutions or overlooked huge problems and the level of care is not even comparable. Heritage Oaks will go above and beyond to extend/improve your pets quality of life.
Billy Smith
Billy Smith
Jun 06, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
My bassett was bleeding from her mouth. I called was told to bring her right away. I was met at the door by the staff taken straight to a room. They found the problem gave her a few stitches and we were on our way. Would not take my baby anywhere eles.
Ken Rudin
Ken Rudin
Mar 25, 2021
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Positive: Professionalism, Quality, Reliability, Responsiveness
Doctor Vilchez and staff are outstanding. Maybe a little pricey..but you get what you pay for
Whisker P.
Whisker P.
Jan 04, 2021
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This is where I take my cats. I initially started out at a cat specialist in Ocala, but they are 2 hours round trip, and mucho expensive. Then I tried another place nearby, which broke the bank. Finally, I found Heritage, and I am so happy I did. Their prices are totally reasonable, the vet is friendly and knowledgeable, and our cats are comfortable there. It's a really great place. I can't say enough about it. Check this place out if you want a good vet at a good rate. Excellent service!
Crystal Mac
Crystal Mac
Dec 02, 2020
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My ragdoll cat Caterpillar was not feeling well. I called 3 different vet clinics who told me they (weren't taking any new pets regardless if he is sick or not). Someone told me about Heritage, so i called. They saw my boy right away and didn't charge an arm and a leg. They didn't rake me over the coals with treatment plan, and told me they wanted to take a conservative route (and see how he does over the weekend) with the treatment plan they provided. I appreciate their diligence and their compassion for the pet owner as well as the pet. HIGHLY recommend.
Josien N.
Josien N.
Oct 09, 2020
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I have been taking my two cats here for over a year. Was pleased with the vet and staff until now. I called yesterday to refill my cat's asthma medication. Had 3 refills according to the bottle. They didn't call me to say it was filled. Called this morning and talked to Katie (vet tech) who told me that I couldn't get more unless I brought my cat in for an annual exam. I told her that the medication is not optional since my cat needs it to prevent asthma attacks which make it hard for her to breathe and she is almost out. Katie finally agreed to give me more but only if I scheduled an annual exam
Jessica Sasser
Jessica Sasser
Sep 17, 2020
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I take both of my Belgian Malinois here. One is a senior and one is a puppy. They have been AMAZING for both of them! No matter the issue from both age ranges of my fur babies they are responsive and caring. I feel that they are reasonably priced. The vet has always taken the time to explain things and answer any questions. The staff is always kind and friendly! You are never treated like a bother as I always have A LOT of questions. I highly recommend them!
Jeff Cox
Jeff Cox
Aug 05, 2020
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Positive: Professionalism, Quality, Reliability, Responsiveness, Value
These guys are truly professionals that care. Without a doubt the best vet we have ever had. I am so glad that we made the choice to take our pets needs elsewhere. Our pets dont have a choice but as owners, we do. We made the best one ever. Thanks for what you stand for and the honesty and integrity of your business
J. Pare Pare Innovations
J. Pare Pare Innovations
Jul 13, 2019
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I just had to put down my dog and the process they did was so wonderful. I have done this before in the past with other vets, but never did I have such a warm and comforting experience, and how my dog was so preciously treated as I had at Heritage Oaks. They truly love pets and the people who own them. Thank you for your compassion.