For those who are fashion forward, business minded or anywhere in between, our optical has distinct and exclusive designers including; Tom Ford, SALT, WOOW, Tavat, Bevel, Masunaga, LaFont, ProDesign, Kazuo Kawasaki and many more to satisfy any tastes. Optometry: Westlake Eyecare is a local leader in Vision Care, Ocular Health and Ocular Disease management.
Using the latest in ocular care technology - including wide field retinal photos, corneal topography, electroretinography and. Our staff of highly skilled doctors have expertise in all aspects of Vision Care including Visual Acuity, Glaucoma, Keratoconus, Macular Degeneration, Diabetic Retinopathy, Cataracts and more.
Using the latest in ocular care technology - including wide field retinal photos, corneal topography, electroretinography and. Our staff of highly skilled doctors have expertise in all aspects of Vision Care including Visual Acuity, Glaucoma, Keratoconus, Macular Degeneration, Diabetic Retinopathy, Cataracts and more.
Services
Most times, there are no obvious signs or symptoms to serious degenerative eye diseases and conditions. Prevent eye disease and maintain healthy vision by having a regular comprehensive eye exam at Westlake Eyecare in Austin, TX. At the start of the appointment, our staff will take your patient history.
Our team of trained doctors and staff at Westlake Eyecare perform Pediatric Eye Exams with care and compassion to our youngest patients. Children's eyes change rapidly as they grow, so uncorrected eye problems can further damage their eye health. Eye problems can also negatively impact a child both academically and socially.
The highly trained doctors and staff at Westlake Eyecare treat Ocular Disease including Glaucoma, Macular Degeneration and Cataracts in Westlake and Downtown Austin. Ocular disease management has improved due to recent advances in technology. Now, doctors like the team at Westlake Eyecare in Austin, TX, can more quickly and confidently diagnose diseases such as glaucoma, cataracts, and diabetic retinopathy.
Here at Westlake Eyecare, we combine our decades of experience with the industry's latest equipment to bring our patients optometry service that is simply unparalleled in Travis County. Our dedication to an excellent eyecare experience has gained us immense recognition in Austin, TX, and the surrounding areas.
The cost of routine eye exams and prescription eyewear can be of real concern, especially for large families. In many cases, vision insurance can lower these annual expenses. A vision insurance policy is not the same as health insurance. Regular health insurance plans protect you against financial losses due to unexpected eye injuries or disease.
Reviews (28)
Tracy A.
Nov 20, 2021
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Staff was so nice, friendly and accessible. The visit with Dr. Ruiz was excellent. She advised me and was very professional and knowledgeable. Upon conclusion, I had several selections of glasses yet, I was unable to decide on this date, so may be back. I totally recommend this location. The email, text reminders were very convenient. Overall a positive experience. Will share this service with others.
One star left off as the street was blocked off and I did not know in advance. I parked in another location that ended up costing more. It would be nice to have directions to the 360 condos parking
One star left off as the street was blocked off and I did not know in advance. I parked in another location that ended up costing more. It would be nice to have directions to the 360 condos parking
Coffield House
Oct 20, 2021
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Abby S.
Sep 04, 2021
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Martina Coad
Sep 01, 2021
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I’m extremely disappointed in the extra costs tacked on. My copay went from being $10 to a final total of $175 because of their extra costs for a comprehensive exam with “contact lens fitting”. I’ve never been charged for a contact lens fitting, but ok I can get over that. However, they give you options for “optomap retinal photos” or dilation. While, yes, they do email you that those are your options, they do not say that the optomap photos are about $45 compared to the free dilation that blurs your vision affecting your ability to drive. I find it predatory that they don’t mention
Rhoumer Dumapat
May 14, 2021
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This place doesn't treat you like a person...they screwed up the prescription the first time when they decided to change it from the prescription on the glasses brought in and went back to get the original prescription from the original glasses brought in and wouldn't provide it. This company is trash
Scott Hoover
Apr 18, 2021
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A. J.
Apr 12, 2021
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Karen Peters
Mar 24, 2021
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Alex Klussmann
Mar 20, 2021
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Brooke is a wonderful person and was a huge help today. Went in to get my lenses and frames adjusted and was in-and-out in about 5 minutes. Super great customer service, friendly atmosphere and most importantly got me seeing better. Will definitely visit this establishment in the future, as well as recommend this to my anyone whose eyes need taking care of. Thank you kindly!
Jayme W.
Sep 02, 2020
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I had a wonderful experience at Westlake Eyecare. The staff was so nice, helpful and knowledgeable. I had been putting off many of my Doctors appointments due to COVID but, I decided to bite the bullet and schedule a visit. After leaving I felt completely comfortable going in for my appointment. Not only is the office beautiful and clean but it was obvious they were were taking the utmost precautions to keep their patients and staff safe. Additionally, I can not say enough good things about Dr. Kaufman. Sometimes I get the feeling doctors want to get you in and out of the office but she took her
Andrew A.
Sep 01, 2020
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Love this place - they truly put the customer first. My contacts got lost in the mail and I had tons of issues because of the postal service. Kathryn and her team helped ensure I had contacts in the meantime and handled all the problems with the postal service. I recommend this place to anyone. You'll be taken care of really well.
Erika Witt
May 29, 2020
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Really great experience at the downtown location! Cyndi at the front desk was very friendly and informative, she got me in and out very quickly. Chelsea picked out a selection of frames for me while I was in the examination room and found the perfect frames for me making the process quick and easy. I have a very unique situation with my eyes because the prescription is drastically different for each eye and Dr Solis was able to answer all of my questions thoroughly. I have not received my glasses yet but I have confidence that the process will be quick and easy based on my experience at the office
Stephanie A.
Feb 28, 2020
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My friend recommended this place to me, so I thought it was going to be great. The eye exam went well.
However, upon exiting, I felt there was quite heavy sales pressure. I told the associate that I really liked my old frames and asked if it was possible to have new lenses put into them. She inspected them and told me that IT WAS. She DID NOT advise me of ANY RISKS associated with cutting new lenses for old frames.
I paid $175 for LENSES THAT DID NOT FIT MY GLASSES that were purchased in California. When I tried on the glasses that she handed me with her botched lenses there was horrible light
However, upon exiting, I felt there was quite heavy sales pressure. I told the associate that I really liked my old frames and asked if it was possible to have new lenses put into them. She inspected them and told me that IT WAS. She DID NOT advise me of ANY RISKS associated with cutting new lenses for old frames.
I paid $175 for LENSES THAT DID NOT FIT MY GLASSES that were purchased in California. When I tried on the glasses that she handed me with her botched lenses there was horrible light
Das B.
Jan 10, 2020
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Patrick B.
Jan 19, 2019
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The staff here is very friendly but I was extremely disappointed to learn that the eyeglass prescription that I went in for was incomplete. If you would like to take your prescription somewhere else you will have to schedule another appointment and pay $29 to get your pupillary distance measurement. Ofcourse they will do this for free if you buy eyeglasses directly from them. This just seems like a blatant cash grab to me. I also am not fond of being forced to have my eyes dilated or spend $50 on some eye photo. Not sure what the point of having vision insurance is if you can't walk out of
Vincent R.
Dec 06, 2017
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Had to take the time to submit a proper review for this amazing place and the staff. Could have spent my whole day hanging out there. Severa was a great tech and made me feel immediately comfortable. Natalia took the time to help pick the perfect frame for me. And Dr. Murray was very professional and I trusted my eye care with her. Thank you for a great day.
K. W.
Aug 04, 2017
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I had a truly unpleasant experience at this clinic - so unpleasant, in fact, that it prompted me to write my first yelp review.
Upon checking in, the receptionist informed me that I had to decide between getting my eyes dilated and getting a retinal exam (sound familiar, other Yelp reviewers?). I told her that I wasn't interested in having my eyes dilated, since I didn't know beforehand and wouldn't be able to drive afterward. She then, very curtly, told me that I 1) had been informed of this requirement (which, I'm sorry to say, I hadn't; I would have found a different
Upon checking in, the receptionist informed me that I had to decide between getting my eyes dilated and getting a retinal exam (sound familiar, other Yelp reviewers?). I told her that I wasn't interested in having my eyes dilated, since I didn't know beforehand and wouldn't be able to drive afterward. She then, very curtly, told me that I 1) had been informed of this requirement (which, I'm sorry to say, I hadn't; I would have found a different
M. R.
Feb 21, 2017
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Lupita, who was recommended as a consultant for matching frames to my face, was an absolute genius and knew her available stock as thoroughly as I could've hoped or imagined. She walked me and my wife through the process of selecting frames crisply, cheerfully, and professionally--and in the end got me matched up wonderfully.
Fantastic service experience. Never been to a better optician. Very highly recommended. Thanks, Lupita!
Fantastic service experience. Never been to a better optician. Very highly recommended. Thanks, Lupita!
Heather M.
Jan 13, 2017
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I had a great experience with Westlake Eyecare. The ladies at the front desk are so sweet and I had Dr. Lechlitner and she was great! They answered all of my questions promptly, I didn't have to wait long, they are GREEN & have a cool little almost whiteboard eraser to sign documents (instead of wasting so much paper for every client), and overall I experienced great customer service.
I will definitely be going back there again next time I need an eye exam!
I will definitely be going back there again next time I need an eye exam!
Lisa J.
Dec 23, 2016
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Office staff extremely helpful and nice. Went in there to get a pair of glasses. Lupita helped me out and she rocks. She made sure to pick glasses that were within my budget and showed me many pairs that I wouldn't normally try on my own. I ended up going with the first pair she had me try own. Shows how well she knows her stuff. Highly recommend!
Tamina Z.
Dec 19, 2016
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I came here last year and had a great experience. I loved the glasses I received and the attitude of the staff. Naturally, I wanted to return to this establishment.
I came in on a Monday morning and was told that I HAVE to either get dilated and be unable to drive or work all day OR pay $50 to have my eyes checked by a machine. I've been going to the eye doctor since I was 7 years old. I've worked in an optometrist's office. I know that none of this is REQUIRED. Just recommended every year.
Is now required? Fine. That's completely fine. But I felt bullied into having to pay
I came in on a Monday morning and was told that I HAVE to either get dilated and be unable to drive or work all day OR pay $50 to have my eyes checked by a machine. I've been going to the eye doctor since I was 7 years old. I've worked in an optometrist's office. I know that none of this is REQUIRED. Just recommended every year.
Is now required? Fine. That's completely fine. But I felt bullied into having to pay
Rebecca L.
Dec 15, 2016
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Update from my review on 11/23/2016. Business is manipulating their rating by offering compensation to delete negative reviews or write positive ones. See my negative experience below and note at how many reviews are made by limited content profiles.
There are several reviews made by profiles that have limited content. Notice how many reviews that Yelp must take out of consideration since they were flagged. (See far bottom)
They offered reimbursement of the $120 additional charges. I initially accepted assuming they have learn their fault, but they reached out again to ask me to take off the
There are several reviews made by profiles that have limited content. Notice how many reviews that Yelp must take out of consideration since they were flagged. (See far bottom)
They offered reimbursement of the $120 additional charges. I initially accepted assuming they have learn their fault, but they reached out again to ask me to take off the
Tasha B.
Aug 24, 2016
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Very beautiful office, makes me feel calm and welcomed. I've had a great experience with Dr. Kaufman who rid my stye in about 2 days which is pretty fast compared to my previous stye experiences!
The staff is very friendly and fun to chat with! Lupita is an eyeglass guru, hand-picked the perfect specs for me. They have plenty of options! Would recommend this place!
The staff is very friendly and fun to chat with! Lupita is an eyeglass guru, hand-picked the perfect specs for me. They have plenty of options! Would recommend this place!
Clare S.
May 24, 2016
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Beautiful space, glasses, care, and people. I had some bad experiences with being prescribed a too-strong or too-weak eye prescription. But Doctor Lechlitner was extremely patient as I waded through the "which one is better 1 or 2, 2 or 3, 1 or 3" drag of the eye visit. She even had me come back a week later to make sure I felt comfortable with the new Rx she gave me.
The location is really clean and modern. I also really dug the eyeglass selection.
The location is really clean and modern. I also really dug the eyeglass selection.
Meredith T.
Feb 25, 2016
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I had purchased a groupon and confirmed the terms in advance with the office staff. Most of the staff were helpful but the appointment took twice as long as I was quoted, I wasn't informed of additional costs if I didn't want to have my eyes dilated, which I didn't realize needed to be part of the exam. I was not properly warned about the effects of dilation. I was told by multiple staff that the prescription I took with me could be used anywhere to get glasses but this was not the case. A measurement was missing. I was told I could make a trip back to the office if I wanted
Xinjie H.
Mar 06, 2015
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IF YOU HAVE A GROUPON, GET A REUND BEFORE COMING TO THIS PLACE. The environment and service is nice and all. One of the better eye place that I've seen in Westlake. Frame is like $150 at least which is pretty good but here is the catch:
All lenses are AT LEAST $350. It goes up to $700. Don't come in here thinking you gotta groupon and save "150" off. No you're gonna come in here and spend another $350 AT LEAST for a pair of glasses that are $70 (on lens) in other places. Trust me, I've been to other glasses place w a groupon and the max I spend is $150. But this
All lenses are AT LEAST $350. It goes up to $700. Don't come in here thinking you gotta groupon and save "150" off. No you're gonna come in here and spend another $350 AT LEAST for a pair of glasses that are $70 (on lens) in other places. Trust me, I've been to other glasses place w a groupon and the max I spend is $150. But this
Patrick L.
Nov 07, 2014
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ALL ABOUT MONEY NOT QUALITY
Made an appointment for yearly exam (found them though Yelp), 3 weeks to get in, once at my appointment immediately asked if I wanted their hi tech exam "extras" at $49 each or 2 for $79 "it would be better because you have light eyes and avoid dilation" and of course insurance doesn't cover (I heard that to every customer who walked in), declined, had exam by "doctor" (actually an optometrist) then literally steered to the frame section with the "frame coordinator" and even though a very poor selection was convinced one
Made an appointment for yearly exam (found them though Yelp), 3 weeks to get in, once at my appointment immediately asked if I wanted their hi tech exam "extras" at $49 each or 2 for $79 "it would be better because you have light eyes and avoid dilation" and of course insurance doesn't cover (I heard that to every customer who walked in), declined, had exam by "doctor" (actually an optometrist) then literally steered to the frame section with the "frame coordinator" and even though a very poor selection was convinced one
Major N.
Sep 18, 2014
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I read all the positive reviews here and was so inclined to make an appointment for an eyecare exam with this physician two weeks out. I was running late to my appointment by 15 min and apologized and called to mention I'd be there in 15 min. They said that'd be fine come on in.
However, upon arrival I was told I needed to reschedule it was to close to their lunch time. Really?
This is not right, and the dr. should have honored their word. You do not treat your patients this way and I do not recommend their service.
However, upon arrival I was told I needed to reschedule it was to close to their lunch time. Really?
This is not right, and the dr. should have honored their word. You do not treat your patients this way and I do not recommend their service.
