Mackley Jewelers
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Mackley Jewelers
Celebrating 40 years, Mackley Jewelers has been your hometown jeweler. Treating customers with respect, providing professional ethical service to needs big and small in the Knoxville community since 1980. Mackley Jewelers isn't your regular jewelry store in that you'll find unique one-of-a-kind pieces rather that the cookie cutter trendy stuff the other jewelers carry.

Mackley Jewelers specializes in estate and antique jewelry, custom color stone jewelry and fine diamond bridal as the core of our merchandise focus. In addition, we buy estates, facilitate special orders, provide professional jewelry repair as well as jewelry appraisal services.
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It began with a childhood hobby of rock hunting. Growing up with parents who modeled a strong work ethic, young Joseph learned the importance of strong values and adhering to the golden rule from an early age. In 1980 Joseph Mackley founded Mackley & Company, a family business that began very simply with a desk, a chair, a telephone, and a few dollars to purchase a gem microscope.
Reviews (17)
Brandon Brown
Brandon Brown
Dec 20, 2021
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Wonderful staff, beautiful selection. I only wish there were more family run businesses like this one.
Shannon Paul
Shannon Paul
Dec 01, 2021
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I can’t say enough about how good this team are! They have been amazing at restoring an heirloom and just have the most wonderful customer service with thoughtful touches. I absolutely recommend them.
Rachel Napier
Rachel Napier
Nov 06, 2021
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My fiancé and I had a wonderful experience resizing my Victorian engagement ring here at Mackley. Very kind, experienced, and honest. Thanks so much, Darryl and team!
Marlin White
Marlin White
Aug 29, 2021
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Darrell is absolutely outstanding at what he does and very helpful as well, go here for appraisals or anything jewelry related !
Denise Blue
Denise Blue
Aug 26, 2021
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I went into Mackley jewelers to look at some engagement ring options with my son. Mr. Mackley answered all of our questions and offered to walk my son through his ring setting and diamond options. We will definitely continue to shop with him. A+ rating
Atlantic City Soul Line Dancer
Atlantic City Soul Line Dancer
Jul 30, 2021
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Fixing my necklace charm for a great price $30.00 bucks(Philly market street prices just like home)excellent customer service here! Im definitely coming back❤️🖤💚
B. M.
B. M.
May 02, 2021
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I purchased through this store's website, and I had such an amazing experience. Darryl has great communication, and truly cares about the satisfaction of his clients. I can't say too many good words about this store. Thank you so much for your great customer service, I will happily purchase again from your store!:)
April Moss
April Moss
Apr 16, 2021
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Darryl and his team are amazing! I wanted a completely custom designed ring and he made my vision a reality. He was so patient with me, making sure I got exactly what I wanted! I highly recommend them for all of your jewelry needs!
Jim Johnson
Jim Johnson
May 10, 2019
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Darryl has the incredible ability to create and design the most beautiful jewelry you'll ever see. He helped me design my wife's 30th anniversary ring and everywhere she goes she receives compliments on its stunning beauty. Simply the best .
Kennetha E.
Kennetha E.
Apr 24, 2019
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I would give this store a negative 10 if possible. I went with my girlfriend who was going to have a custom piece made. She asked me to go with her because I used to own a jewelry store. During our time there the store owner took offense to a suggestion I made to my friend about the transaction. I introduced myself to the owner and put my hand to shake his hand. He squeezed my hand so hard it hurt and looked me in the eye while he was shaking my hand and told me "you're not welcome here when she (my girlfriend) comes here". I didn't tell my girlfriend anything about how he was
Curtis Colombo
Curtis Colombo
Mar 13, 2019
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Mackley Jewelers did absolutely amazing work putting this piece together for me. It fit her style perfectly and turned out gorgeous. Highly recommend anyone looking for amazing quality, extremely helpful staff and a personalized experience!
Ralph Grubb
Ralph Grubb
Nov 23, 2018
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Amazing service. He went out of his way to make sure we were taken care of
Shelby Eaker Quinley
Shelby Eaker Quinley
Nov 22, 2017
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Wonderful family business! Literally everyone in our family has their wedding rings from Mackley, and other pieces! Will not go anywhere else!
Cheryl Prose
Cheryl Prose
Nov 22, 2017
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There is no jeweler in the Knoxville area that surpasses Mackley Jewelers in terms of quality, integrity, and knowledgeable staff. Whether you are buying new or estate items, you can not find a better place to shop. This family-owned and operated business is one of the hidden gems in Knoxville.
Charles Maples
Charles Maples
Nov 22, 2017
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I have been doing business with The Mackley Family for many years including getting appraisals which you should have done every so many years because the value of your gold & silver & diamonds & gems go up in value and it would be a shame for you to suffer a loss and not have adequate coverage on the pieces you love !..........I shop with the name that I can trust and that name is MACKLEY
Margo K.
Margo K.
Oct 25, 2016
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My husband and I met with Mr Mackley- we had some family diamonds that we wanted to make into one nice wedding set. He was very professional and informative of all options! He was able to create a 3D design so we could see the ring before it was made! It's more beautiful than I could have imagined and the price was extremely reasonable. Now I have an heirloom to pass down for generations to come. I was impressed with the personal touch and local feel of the business. There was never a time that I felt leery of leaving the stones with a stranger. I would recommend everyone to visit this
Lorie Fox
Lorie Fox
Jul 18, 2015
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Great family, amazing collections of jewelry, estate and new! I love their customer service and I highly recommend them! I refer everyone I can.