Where quality, care and personalized service clearly make us New Mexico's first choice in vision care. Our experienced doctors will put you at ease during your visit, while customizing treatment options to your specific needs. Our doctors are leaders in their field for fitting contact lenses including gas permeable, colors, soft or non-prescription contact lenses.
We have been providing affordable, comprehensive eye exams for corrective glasses and contact lenses in the Albuquerque area for over 15 years. In an effort to expedite your corrective eyeglass order we are located directly next door to Eyemart Express. For your convenience we are open every weekday and Saturdays, hope to see you soon!
We have been providing affordable, comprehensive eye exams for corrective glasses and contact lenses in the Albuquerque area for over 15 years. In an effort to expedite your corrective eyeglass order we are located directly next door to Eyemart Express. For your convenience we are open every weekday and Saturdays, hope to see you soon!
Services
Our staff is highly trained and exceptionally friendly. At Visualize Optometry we know your eye care isn't limited to your visit with the doctor, it continues with our knowledgeable optometric assistants. From making your appointment to maintaining your vision and supplying corrective lenses we are here to help with your total vision care needs.
Dr Fritz Rohrkaste O.D., received his degree from Pennsylvania College of Optometry in 1991. He has been serving New Mexicans since 1992. He is a talented physician with an emphasis on contact lens exam and fitting as well as many years experience in ocular disease. He has been practicing optometry at Visualize since its inception in 1996.
At Visualize Optometry you will receive a comprehensive eye exam, including an eye health evaluation and a prescription for glasses, also if desired an exam for contact lenses (Extra charges will apply). Our comprehensive eye exams also include the Optomap, which helps the doctor assess your retinal health and aids in diagnosis and prevention of eye disease.
We are leaders in our field for fitting contact lenses, including contacts for astigmatism, multifocals and monovision. Consultations are also available for non-prescription and colored contact lenses. We offer the widest variety of contacts including silicone hydrogel products and state-of-the-art rigid gas-permeable contact lenses, and from daily disposables to monthly leave-in contacts.
Reviews (10)
Yami
Dec 14, 2021
Report
Zarmeena Vendal
Jul 25, 2021
Report
I’m an eye doctor who has been working with my fellow optometrist colleagues for the last 16 years; I was in a terrible situation of having traveled to Albuquerque at the last minute without my contact lenses; the office manager at Visualize could have chosen to help a fellow eyecare colleague in this time of need and been understanding
Instead she chose to do the exact opposite, she was rude, talked down to me, she refused to let me Rx my own contact lens prescription, I then offered to have a prescription faxed by another rye doctor and she said she had no contacts to sell and could give me
Instead she chose to do the exact opposite, she was rude, talked down to me, she refused to let me Rx my own contact lens prescription, I then offered to have a prescription faxed by another rye doctor and she said she had no contacts to sell and could give me
Joey Lone
Jun 24, 2021
Report
I'm very disappointed. They lied to me on the phone and said even though my insurance won't fully cover my exam, it would cover the cost of glasses at the store attached to their office. So I pay for the exam and I go next door to find out they do not accept my insurance. My appointment was at 3:30 but I wasnt seen until 4:24. I waited 3 weeks for my appointment but I could have used that time to schedule an appointment with a place that doesn't give false information over the phone and that accepts my insurance. I don't like being lied to and having my time wasted. I do not recommend this place
Cathie Coulson
Apr 27, 2021
Report
I've been going to this clinic for 10 + years! I love Dr R. Aka Dr Fritz. He's the best. However, I arrived for my 9:15 appointment. Several walking were ahead of me. Signed in, filled out yearly paperwork. Was told when I initially checked, there was one person in front of me. Upon further conversation I was informed there were at least 4 or 5 9am appointments in front of me!!! When I scheduled my appointment I was told there was 1 patient ahead of me. I walked out. I simply don't have the time or desire to sit and wait 30 to 45 minutes past my appointment time! If you open the doors at the appointment
Dory Shonagon
Apr 26, 2021
Report
I don't know why people give bad reviews to Dr. Rohrkaste and his staff. I was a patient for 10 years thru 2019 and never had anything but the best of care and prescriptions for contacts and glasses. I do so appreciate that Dr. Rohrkaste explains things. He also gave me excellent referrals to ophthalmologists when he discovered I had macular degeneration. If he hadn't done that my eye condition could have deteriorated alot. I have a stable condition now thanks to Dr. Rohrkaste and the ophthalmologists he referred me to.
Td Gary
Mar 18, 2021
Report
My first experience there was great, the staff were attentive and I got a great prescription. A year passed and my frames met with an unfortunate end, so I had to go in for a re-evaluation. This second and last visit was rushed, they needlessly tested my vision, and I left with a bad prescription that I couldn't test until their "satisfaction window" expired. They refuse to re-validate my previous prescription even if I come in and pay for a re-examination.
It turns out that the original staff and doctors working there have left or retired, and the people there now are more concerned about bureaucracy
It turns out that the original staff and doctors working there have left or retired, and the people there now are more concerned about bureaucracy
Birdie Gomez
Jan 03, 2021
Report
I had the same experience as Nanette. The new prescription that he gave me was not right. I called to explain this and the girl on the phone just told me to come in around 3 the following week. I went today and I have been wearing my glasses not the trial contact lenses. They told me the doctor could not see me unless I had the trial pair with me. This was never told to me by the girl on the phone, I drove all the way from the westside for them to tell me the doctor couldn’t see me. I have been going here for almost 10 years and have always witnessed the staff being rude and no consideration
Girard Edward
Jun 17, 2020
Report
My experience was great! Dr. Rohrkaste was awesome and explained in depth my eye problem and warned me to be weary of others who may try take advantage of my situation. Very kind and concerned with my well being. Absolutey the best optometrist I have seen.
Also, front desk employees were very cordial and helped me with my wheelchair throughout the visit and ensured comfort. They went above and waited outside with me until my ride arrived.
The customers were processed fairly quick. I highly recommend this facility because of their professionalism.
Also, front desk employees were very cordial and helped me with my wheelchair throughout the visit and ensured comfort. They went above and waited outside with me until my ride arrived.
The customers were processed fairly quick. I highly recommend this facility because of their professionalism.
Nanette Cupp
Jun 13, 2020
Report
DON'T GO THERE!
Two months and three sets of contacts later I still don’t have contacts. After three tries of getting my contacts right I decided to try one more time. I tried to do a walk in on a weekday and they said come back at 2pm since the walk in list was full. Came back at 2pm and was told that the walk in list was full again for the afternoon. So, I made an appointment three weeks hence. In the meantime, the issue with my contacts is so bad that while wearing my contacts I had to user powerful reading glasses to see my computer screen. Took out my contacts and lo and behold, I can see
Two months and three sets of contacts later I still don’t have contacts. After three tries of getting my contacts right I decided to try one more time. I tried to do a walk in on a weekday and they said come back at 2pm since the walk in list was full. Came back at 2pm and was told that the walk in list was full again for the afternoon. So, I made an appointment three weeks hence. In the meantime, the issue with my contacts is so bad that while wearing my contacts I had to user powerful reading glasses to see my computer screen. Took out my contacts and lo and behold, I can see
Phil Schneider
Nov 24, 2019
Report
Walked in without a appointment and naturally the wait time was really long and it was worth every second. Dr. Carter is by far the best eye doctor I have ever been to. He took the time to look at my health history and explain how it could affect my eyes health. He explained the test results and I now have a greater understanding of how my eyes work. He is generally enthusiastic about his job. I highly recommend Dr. Carter and the team there. Well worth the wait.