The James Apartments
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The James Apartments
Once known as the James Madison Hotel, The James Apartments brings the glamour of the early 1900's into the future with extensive renovations. The apartment features and community amenities alike offer stunning upgrades to accentuate the chic boutique style of this downtown Norfolk apartment community.

Perfectly situated on exciting Granby Street, you'll be just steps away from dining, shopping and entertainment galore. Visit The James Apartments today to experience signature style in the city. Shop: Shopping in Downtown Norfolk cannot be beat! Local boutiques, brand name stores, an upscale mall, and the new Selden Market, there is something for everyone here.
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Living at The James Apartments is like no other apartment experience in Downtown Norfolk. Your new home has an important place in Norfolk's history, a storied past, and more than a few juicy stories echoing in the newly renovated halls. We've spared no expense in our construction choices, interior finishes and building amenities while working closely with historical preservationists to ensure we retain the character and charm of the building.
The James Apartments is anchored right on the corner of Granby and Freemason, the beating heart of downtown Norfolk. This fantastic location puts you just steps from the Chrysler Museum of Art, Harrison Opera House, Harbor Park and MacArthur Center. Looking for a hot night out? Just step onto Granby and soak up the scene.
Reviews (10)
L. B.
L. B.
Apr 21, 2021
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I was a prospective tenant and set up an appointment for a tour. However when I got there the doors were locked with instructions to call to enter (reasonable during covid). However I called 4 times with no answer, left a voicemail, and called back the number I used to make an appointment (staffed by a person at a remote location who was nice but unable to help). I never got a tour, nor was I ever contacted again.
I have seen these apartments previously and the guy at the leasing office at that time was great, though the apartments were small and overpriced. However my more recent experience has
J.
J.
Dec 26, 2019
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I don’t usually leave reviews but I have to make an exception. Save yourself the time and frustration and live somewhere not owned or managed by JJB.
-they don’t take security seriously at all. Doors to the building are propped open or left unlocked frequently after hours. Management has not fixed this issue despite knowing about it for months.
-management doesn’t communicate well. If you send an email, don’t expect a follow up. If you talk to someone in the office, assume they will put off addressing your concerns and do not expect them to pass along any information to their coworkers
Steven Davis
Steven Davis
Aug 25, 2017
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Carlton the maintenance manager came by and fixed my washer today and did an above excellent job super polite and professional he is truly an asset to the James team
Maria Herrera-Baron
Maria Herrera-Baron
Mar 18, 2017
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The location was great and I liked the appliances and modern look. The con was size of apartment but worse was the customer service. I was a resident there since getting stationed in Norfolk two years ago. The initial manager Alicia Brandon was outstanding!! I had to move out in February of this year because unfortunately they got a new manager… who never returned phone calls or email inquiries - staff didn't communicate regarding tenants requests. I do have to say that Kathleen was a helpful staff. They also started charging for parking this year but you don't get even get an assigned spot
Rebekah Carlson
Rebekah Carlson
Dec 23, 2016
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I loved The James! I wish I had been able to move in but my job switched my location at the last second before I was able to sign my lease. Alicia and Sandra were so sweet and did everything they could to help me throughout my application process and getting me measurements for the apartment I intended to move into.
If I ever move back into the Norfolk area, I will be sure to visit them first! Everything from the staff to the finishes were just amazing and the location was prime!
Carlos A. Blanco
Carlos A. Blanco
Sep 27, 2016
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Not only one of the best in downtown, But with Alicia and her crew, everything is almost perfect, anything wrong is taken care of immediately and having only just over 70 apts, this makes it much more exclusive! Thanks To Alicia and Her Team!!!
Zach Everhart
Zach Everhart
Oct 14, 2015
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Beautiful community with very welcoming residents. The locations is perfect if you want to live downtown.
I would highly recommend to anyone moving to the area.
Bradley J. Clarkston
Bradley J. Clarkston
Aug 27, 2015
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The James Apartments are one of the most beautiful apartment complexes all throughout the #Downtown #Norfolk area!
Sue Perna
Sue Perna
Jul 31, 2015
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We renters are a spoiled bunch. We are given a property manager who would do anything for us; regularly scheduled meet-n-greet parties of the highest quality; clean, lovely rooms that are situated in the epicenter of entertainment and dining-Granby Street. The James is missing nothing.
Anthony Broderick
Anthony Broderick
Jun 27, 2014
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Friendly staff, and they make a good effort communicating events or changes to tenants. I went for a fully furnished unit.