Welcome Home Property Management has been serving the Moscow area for over 25 years. We are active members of the Moscow Chamber of Commerce as well as the Better Business Bureau. We are also very involved in our Community. We take great joy in the "see a need and fill a need" motto. This includes both professionally as well as personally throughout our staff and owners.
We are a family owned business employing long term local employees oriented to our customer needs. Our knowledgeable team has the experience to provide the highest level of service to both our tenants, and to the unit owners. Our team is dedicated to providing an excellent client service experience through great communication, accurate property accounting, and utilizing the best technologies available.
We are a family owned business employing long term local employees oriented to our customer needs. Our knowledgeable team has the experience to provide the highest level of service to both our tenants, and to the unit owners. Our team is dedicated to providing an excellent client service experience through great communication, accurate property accounting, and utilizing the best technologies available.
Services
We manage seven different storage facility locations, five locations in Moscow and two locations in Potlatch. The first months rent is pro-rated. First month's rent & deposit (equal to one month of rent and which may be used as last month's rent) is due at signing. The last month rent is not pro-rated.
Welcome Home Property Management is now accepting applications for full-time outside yard maintenance. Work involves mowing, yard care, picking up garbage around properties and various other tasks as needed. We are also accepting applications for cleaners to clean vacated apartments. Work to be performed during business hours Mon-Fri 8 AM to 5 PM.
Reviews (10)
Katrina Stephens
Nov 10, 2021
Report
Anastasia Golden
Aug 11, 2021
Report
Grayson Pirie
Mar 23, 2021
Report
Allison Harvey
Sep 25, 2020
Report
2/2020
I've been renting through WH for two years. Professional and courteous service & fast maintenance. I don't feel like they're trying to screw me over.
5/2020
Thank you for being my property manager! I had a great experience- very kind and responsive, none of the apartment rental horror stories.
I've been renting through WH for two years. Professional and courteous service & fast maintenance. I don't feel like they're trying to screw me over.
5/2020
Thank you for being my property manager! I had a great experience- very kind and responsive, none of the apartment rental horror stories.
Kate Morehouse
Dec 07, 2019
Report
We have rented from WHPM for about two years now, and plan on staying at least another year!
We came to WHPM after having an absolutely terrible (and unsanitary) experience with a competing rental company in the area. WHPM has provided a clean and well maintained apartment that was built within the last decade. I'm so thankful we were able to find this place, especially with pets.
When we first moved in, we needed help with the lock and the maintenance person responded right away and was really professional and helpful.
They take cleanliness seriously, and will warn tenants who don't clean up
We came to WHPM after having an absolutely terrible (and unsanitary) experience with a competing rental company in the area. WHPM has provided a clean and well maintained apartment that was built within the last decade. I'm so thankful we were able to find this place, especially with pets.
When we first moved in, we needed help with the lock and the maintenance person responded right away and was really professional and helpful.
They take cleanliness seriously, and will warn tenants who don't clean up
Our Tribe Of Many
Jul 25, 2019
Report
I am not currently a tenant of Welcome Home so take this review with a grain of salt, but I recently visited some friends for Thanksgiving who moved to this location a few months ago. I was shocked at the curb appeal of the Almon Street complex. Trash was EVERYWHERE! Curb appeal is one of the very first impressions you receive when arriving to a business, home, or in this case apartment complex. My first impression of this apartment complex was very poor. It seemed unkept. When I asked my friends about the trash they said it had been there for many days. The following evening I returned to my friends
Amy Hasenoehrl
Dec 12, 2018
Report
Lived on Morton Street for 1 year in a studio. I was very pleased with everything. Never had any issues in the apartment and the floor and appliances were all very nice. I did everything on their move-out cleaning checklist and I was impressed with the deposit amount they gave back. Sometimes apartments try to take advantage of you when you move out with little damages but I felt they were very fair with everything! I would recommend to anyone I know to rent with them! :)
Snsbatt
Oct 27, 2018
Report
We had our ups and downs with Welcome home and overall the whole experience was more positive than negative. One must remember that this is a MANAGEMENT company that is in between it's two customer bodies. Owners and Renters. Often times the Owners are unreasonable jerks who live far away and are out of touch with their properties maintenance needs overall condition and market value. Owners can flat out refuse to authorize repairs or replacement items putting the management company in an impossible position. On the other hand Renters can be and often are, unreasonable , demanding , detached from
Badger Buttons
Jan 06, 2017
Report
"Water is paid for by owner"
Will not provide a good credit letter stating that I paid my water utility, despite paying rent for 3 years.
My refrigerator went out within a couple of weeks moving in. Had maintenance come out and determine it needed to be replaced. Apparent scheduling conflict with delivery, so I never heard about a replacement refrigerator again until the next year when I asked about replacing it again.
Did not come and repair the wind damage that I informed them about. I also had a large group of feral cats living under my house that they refused to take care of. They told me
Will not provide a good credit letter stating that I paid my water utility, despite paying rent for 3 years.
My refrigerator went out within a couple of weeks moving in. Had maintenance come out and determine it needed to be replaced. Apparent scheduling conflict with delivery, so I never heard about a replacement refrigerator again until the next year when I asked about replacing it again.
Did not come and repair the wind damage that I informed them about. I also had a large group of feral cats living under my house that they refused to take care of. They told me
R. Walk
Sep 16, 2015
Report
Pros: -Decent price on the apartment we stayed in.
-Fairly hassle-free maintenance and replacement of items.
-Nice to have a washer and dryer within the apartment.
Cons: -Leave a phone message after hours, especially on the maintenance line, and you will likely never hear back. Email is somewhat better, but best is to call while they're open.
-The main office is clinically understaffed and disorganized. Make them state back to you any appointment or statement you've made with them for confirmation they have it right.
-The damage deposit was very expensive, exceeding a month's rent by over
-Fairly hassle-free maintenance and replacement of items.
-Nice to have a washer and dryer within the apartment.
Cons: -Leave a phone message after hours, especially on the maintenance line, and you will likely never hear back. Email is somewhat better, but best is to call while they're open.
-The main office is clinically understaffed and disorganized. Make them state back to you any appointment or statement you've made with them for confirmation they have it right.
-The damage deposit was very expensive, exceeding a month's rent by over
