Join a financial institution that's designed to help you build credit, savings, and confidence. We offer free credit monitoring services, a series of financial educational resources, and a team of experts to help you make the best financial decisions. Our focus is on providing you with the best possible rates, lowest fees, and the most innovative savings and loan programs designed to build your wealth.
When you bank with a not for-profit local financial institution you help support local organizations as well as help other members access affordable loans and great interest rates. Please Note: You are now leaving the Fitzsimons Credit Union website. We are not responsible for the privacy practices of any other website.
When you bank with a not for-profit local financial institution you help support local organizations as well as help other members access affordable loans and great interest rates. Please Note: You are now leaving the Fitzsimons Credit Union website. We are not responsible for the privacy practices of any other website.
Services
Fitzsimons Army Hospital (FAH) Federal Credit Union opened in 1955 with only 15 members and $360 in assets. Our mission, even with limited resources, was to provide trusted, local financial services to our community. We were able to accomplish that dream, and for 40 years we provided services primarily for active service members, local veterans, healthcare workers of Fitzsimons Army Hospital, National Jewish Health and their families.
Please Note: You are now leaving the Fitzsimons Credit Union website. We are not responsible for the privacy practices of any other website. We encourage you to read the privacy policies of any website you access, especially if individual identifying information is being collected. Fitzsimons Credit Union does not represent either the third party or member if a transaction is entered.
Actual rates may be higher depending on a number of factors including borrower's credit history, collateral, and term of the loan. Payment example: 60 monthly payments of $19.33 per $1,000 borrowed based on a 5.99% rate. Terms offered may vary depending on dollar amount, length of loan, and type of collateral offered, if any.
We know you're busy, so we want to make it as quick and easy as possible for you to make your Fitzsimons loan payment. Ever feel like you are forgetting something important? Never forget a loan payment ever again with PayPromptTM! Receive friendly monthly text reminders from Fitzsimons Credit Union and keep track of your loan balance progress.
Reviews (16)
Trevor Gorham
Feb 03, 2022
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Steer clear of Fitzsimons Credit Union. During the life of my auto loan, it's always been a headache trying to work with Fitzsimmons. Their phones never pick up, and making account changes requires multiple jumps between different representatives because nobody there actually knows what they are doing. Save yourself the time, and money and get a loan from another credit union like Ent Credit Union.
After paying off the full balance of my loan, I am now working with the credit reporting agencies to file a dispute against Fitzsimmons. It's been over a month now and they are still showing that I
After paying off the full balance of my loan, I am now working with the credit reporting agencies to file a dispute against Fitzsimmons. It's been over a month now and they are still showing that I
Melissa Terry
Feb 03, 2022
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Nothing but terrible experience. For months, the weren’t able to get my online auto payments correct so then they came off as late and it significantly lowered my credit. They never send me anything in the mail when important things come up and the. I will owe a fine for “missing” it. Thoroughly recommend not using them for auto loan.
Elsa Vigil
Jan 29, 2022
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People worst place to go bank app I don’t know how they continue having this bank open worst customer service especially when it comes to a loan you apply and they never get back to you and when you get back to them they just come and tell you I don’t know where all you denied worst worst worst place to bank I went to a different credit union didn’t ask too many questions and they approved me for three things that I had applied at this credit union. Don’t waste your time at the Fitzsimmons credit Union Think twice before you come here and plus employees look at you like if they were more
Jasmine Castillo
Jan 18, 2022
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Aaron Owen
Jan 14, 2022
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Just recently switched to Fitzsimons. The account opening process was tedious and slow. They are terrible about replying to messages. I'm now not receiving the interest rate I was promised, seems deceptive. I have reached out to them twice about this and have not heard back. There are so many reputable banking options out there who understand the importance of prompt customer service, avoid this one.
Tamarah Curtis
Jan 01, 2022
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This is by far the worst credit union Iv EVER been a member. Their customer service is TERRIBLE! Especially Mario who works in Loss and Prevention was so incredibly rude and short with me when I asked him about my car loan! He should be let go and find a job where he doesn’t have to speak with customers.
Iv never heard of a credit union that did not allow you to make advanced loan payments. I payed at least $5000 in advance and they told me I was paid up til April 2022. But I received a threatening letter in the mail saying I missed my 2nd monthly payment and if it happened again my car would
Iv never heard of a credit union that did not allow you to make advanced loan payments. I payed at least $5000 in advance and they told me I was paid up til April 2022. But I received a threatening letter in the mail saying I missed my 2nd monthly payment and if it happened again my car would
Maria Marquez
Dec 16, 2021
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Really bad customer service and now they never have a live teller in the lobby (Southland) to help customers, claiming what many businesses are claiming now days, they are understaffed. I will be closing this account for sure. One more thing, I have payroll direct deposit and my funds are not available until 8 am on pay day.
Beverly Livingston
Nov 18, 2021
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Jason Thomas
Jun 21, 2021
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One or the worst banks I’ve ever banked with! Your better Off trusting a drug addict with your money over these people! I’m not Surprised at all with the low rating they have 2.4 is generous! They won’t help you at all they charge insane fees they’re rude but however it you’re rude back they will take care of the issue! All I can say is it you’re thinking or banking here!!! RUN or only deposit monopoly money. Trust me they won’t know the difference
Richard Montenegro
Jun 11, 2021
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Horrible customer service, I am EXTREMELY upset with the exception of a lady by the name of PARIS (highly recommended this employee). As you can see the reviews this business has a 2.4 rating. I Always have to call and get on the call back list. I got double charged I waited a full week and was getting charged overdraft fees in my other bank account. When I called I got placed on hold and calls hung up and I DID NOT RECIEVE ANY CALLS BACK. Each time I spoke to a lady nobody knew what was going on in my account. I would give this the lowest rating but I was pleased with Paris. She unfortunately
Shaedon B.
Jan 05, 2021
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I've had an account here for many years. Their customer service has substantially gone downhill. They use to be quick about answering phone calls. In the past I only waited about 10 minutes at the most before someone would help me. Now I've waited 6 plus hours and even never got a return phone call. This is completely unacceptable, especially for a place that I trust handling my funds. I spoke to a lady in person at the Southlands branch and her response was "that's how we operate". I will be switching banks as this place is no longer somewhere I'd like to hold my
Kyle E.
Sep 09, 2020
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Alena V.
Feb 15, 2019
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Chris C.
Aug 16, 2018
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Megan K.
Apr 23, 2018
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Customer service is horrible. If you have any issues going on with your account it's almost impossible to get in contact with anyone. I gave them 2 starts because the staff is friendly when you go in. But it takes too long to fix issues. Wish you guys would actually answer your phones and help out customers. I will be looking for a new bank and discontinuing with them. I do not recommend banking here.
Jeanette L.
Oct 06, 2017
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Chris Le and Trina Clark are the best bankers I have ever worked with in 30 years. They truly went above above and beyond to help my daughter get the car she wanted. I walked the credit union for the first time and left with a great loan with a great interest rate and re financed my car w a great interest rate. They worked through lunch to accommodate me the Friday before a holiday. These guys worked so hard for us. I can never repay there hard work and and amazing attitude. If you want a car loan go to Fitzsimons credit union at Southlands!
