We are pleased to announce that we are now 're-open' to provide the full scope of dental care for our patients. We're taking every precaution as outlined in the ADA, CDC and OSHA guidelines to protect our patients and staff during this time. Every patient and staff members are required to wear masks and temperature is taken when entering the office.
Forms are also available digitally and contact-less payment is available. Hand sanitizers are available throughout the office and appointments are staggered so there will not be a large volume of people at the office at any given time. Upper East Smiles is committed to providing you with a comprehensive dental care using our interdisciplinary model of dentistry.
Forms are also available digitally and contact-less payment is available. Hand sanitizers are available throughout the office and appointments are staggered so there will not be a large volume of people at the office at any given time. Upper East Smiles is committed to providing you with a comprehensive dental care using our interdisciplinary model of dentistry.
Services
It might not seem too surprising, but cosmetic dentistry has become increasingly popular in the United States. Everyone is looking to both look and feel their best, and a beautiful smile is a major part of this. In fact, a smile is one of the first features most people notice. So why wouldn't you want it to be perfect?
Dental implants are small titanium posts that replace the roots of missing teeth (View Example). They are inserted into your jawbone during a minor surgical procedure that takes place in the dental office. After the implant has been placed in your jawbone, a completely lifelike porcelain tooth crown is attached.
Orthodontists are dental specialists who diagnose and treat problems with the position, alignment or spacing of the teeth, and related irregularities in the face and the jaw. A number of special treatments, including braces and other oral appliances, are used to correct these problems. There are two good reasons: aesthetics and function.
Your first visit to Upper East Smiles establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important background information, like your medical history, and give you time to get to know your doctor. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more.
Upper East Smiles is a practice with comprehensive, multi-specialty dental clinic with a strong belief in interdisciplinary approach. Comprehensive care or interdisciplinary model of dentistry is to diagnose and treat patients' dental problems by looking at the 'entire picture'.
To achieve the true comprehensive care for patients, it is often required to have different dental specialists to discuss each case and come up with the best treatment modalities, tailored for each patient's need.
To achieve the true comprehensive care for patients, it is often required to have different dental specialists to discuss each case and come up with the best treatment modalities, tailored for each patient's need.
Reviews (28)
Tony Bacigalupo
Dec 02, 2021
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JoAnna R.
Nov 15, 2021
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I am so upset with this dentist office. I came here months ago for a basic cleaning when I was told my scans showed 2 cavities. So I go back in for the fillings and was told sensitivity is normal for a couple of days to let them know if it continues to persist. I was in so much pain I went back a second time. They said there was nothing they can see in the x-ray that could be the issue so the only option is to have it refilled. So now I am already starting to get annoyed because I entered this office originally for a cleaning with 0 pain. They refilled it and here I am months later trying to find
Andrew Yedlin
Oct 28, 2021
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Davide
Oct 03, 2021
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Jack Porter
Sep 23, 2021
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Would not recommend unless you want to spend a fortune for poor work. I went in for a cleaning and had to get cavities filled. 2 days after my visit, my fillings fell out after flossing. Went back in to have it repaired and again a few days after the 2nd visit the replacement also fell out. After a third trip they finally got it correct but not after drilling my teeth multiple times. Would not recommend.
Jared Mandel
Sep 23, 2021
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Love this place. I will never go to another dentist. The office is clean and beautiful. All the hygienists are great. I've seen a few of the dentists, and they are all excellent. They take insurance, and the few times I needed cosmetic type work it has been reasonable or in line with anywhere else I would go. Highly recommend!
Andy Malone
Aug 22, 2021
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Truly incredible experience as a new patient at Upper East Smiles. The staff is friendly, responsive, and highly professional. Dr. Joy Ko was exceptional in treating me, with outstanding beside manner and clear, concise explanations of procedures, etc. I've rarely felt so motivated to write a glowing review for one of my physicians, but Upper East Smiles is beyond deserving!!!
Linda Datil
Aug 18, 2021
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Hee Lee
Apr 21, 2021
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What a kid friendly dentist office! My five year old and I always go there to get a treatment done at the same time. My son feels comfortable and is even excited to go. Plus, I never get the "aggressive sell" from this office. At my last dentist, I was told that I needed to do a filling at every visit. At upper east smiles, they never push me to get something done while making me feel that my teeth are always taken care of. They are as nice and reliable as a dentist office can get!
Stacey X.
Apr 05, 2021
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After the last review, the practice immediately contacted me, apologized, and helped me schedule an appointment with one of their best dentists. My 4th visit went well and it was a very different experience. The orthodontist spent a lot of time fine-tuning the retainers so that they would fit my teeth better, which I really appreciated because when I tried them on, I had no trouble putting them on or taking them off! On top of that, they made me a spare just in case. I'm happy to say I finally got good retainers.
Later, one of the owners came to also apologize for what happened. He also walked
Later, one of the owners came to also apologize for what happened. He also walked
LeAnn Richardson
Mar 19, 2021
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Easily the best dentist I’ve ever been to. Incredibly professional, friendly and knowledgeable. They actually care about educating you on your options for oral care and take the time to listen to your concerns. Additionally they’ve gone the extra mile to make sure their office is safe and comfortable during COVID.
Sm W.
Feb 09, 2021
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Highly recommend the practice following extensive oral work (Dr Lin and Dr Kim). I waited to write this review to see through all my procedures. The diligence, thoroughness, table manner, wonderful and happy team: end result- a very happy patient. No questions were too much, took into account circumstances as part of assessment. I felt treated like a human being, unlike my last dental practice. Just happy I took my business to this practice.
Another plus is that everything is under one roof, no more schlepping around different offices. Huge plus.
I felt very safe in the office during
Another plus is that everything is under one roof, no more schlepping around different offices. Huge plus.
I felt very safe in the office during
Ally M.
Jan 25, 2021
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I came to Upper East Smiles after seeing great reviews online, and I'm happy to say that it exceeded my expectations! The office is extremely clean, and the staff is all incredibly nice. I had my cleaning with Dr. Lin, who noticed that I had a cavity and an open bite. I was able to easily schedule an appointment that same week to get my cavity filled. I am very scared of needles, but Dr. Lin and his assistant were so patient with me. The assistant even held my hand when I got nervous! He then referred me to Dr. Choi, who assessed my bite and came to the conclusion that I should get my wisdom
Milton L.
Dec 18, 2020
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I have been in NYC for 30 years and have had my fair share of dental experiences... Upper East Side Smiles is the best hands down. From the moment you walk in, the office is clean, the staff are friendly and the professionals are very communicative about what the procedures will entail. They also have the most modern equipment. All in all, you feel cared for. I highly recommend their services!
Katie R.
Aug 29, 2020
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I was recommended to this practice by a dentist friend, so I decided to give it a shot.
I saw Dr. Lin (a.k.a. "Dr. Floss") who was extremely knowledgeable about dentistry and actually took the time to listen to my concerns--this was the first dentist I've had who didn't try to rush me out nor try to push any unnecessary treatment on me. He also is not sloppy with his decision-making. His skill with doing my fillings, knowledge, bedside manner, and the fact that he actually takes insurance (which is impossible to find in NYC) makes him a 5-star dentist, IMO.
The practice itself
I saw Dr. Lin (a.k.a. "Dr. Floss") who was extremely knowledgeable about dentistry and actually took the time to listen to my concerns--this was the first dentist I've had who didn't try to rush me out nor try to push any unnecessary treatment on me. He also is not sloppy with his decision-making. His skill with doing my fillings, knowledge, bedside manner, and the fact that he actually takes insurance (which is impossible to find in NYC) makes him a 5-star dentist, IMO.
The practice itself
Natalia B.
Jun 18, 2020
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Lofze R.
Feb 28, 2020
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I just had my first appointment with Dr. Lin, who is also the dentist for some of my former colleagues. First of all, I don't really write reviews unless it's about exceptional or terrible experiences.
Dr. Lin was extremely professional, attentive, and patient with me. I tend to ask a million questions because I'm obsessed with my teeth. No, I don't think I know more than the dentist. I'm just curious. :) Overall, I thought the office was very clean and organized. I recently saw a youtube video on how Tesla manufactures their cars (pretty amazing), and something that
Dr. Lin was extremely professional, attentive, and patient with me. I tend to ask a million questions because I'm obsessed with my teeth. No, I don't think I know more than the dentist. I'm just curious. :) Overall, I thought the office was very clean and organized. I recently saw a youtube video on how Tesla manufactures their cars (pretty amazing), and something that
Joan S.
Jan 06, 2020
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In search of my first dentist in NYC, I found this place and wanted to give this a try after reading all the positive reviews. I'm happy to share that this place lived up to all the reviews!
This was a first visit and I also was seeking a second opinion on some procedures that a previous dentist from my hometown had recommended. The dentist was very attentive and wanted to look at x rays before the doctors notes to have an unbiased opinion. We decided to do some fillings that same day, which I have no complaints about. They were fast and gave me only the necessary anesthesia. They also answered
This was a first visit and I also was seeking a second opinion on some procedures that a previous dentist from my hometown had recommended. The dentist was very attentive and wanted to look at x rays before the doctors notes to have an unbiased opinion. We decided to do some fillings that same day, which I have no complaints about. They were fast and gave me only the necessary anesthesia. They also answered
Kristen W.
Mar 08, 2019
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I have been going to this dentist for about 6 or so months now, and last night was my second visit. I have had 2 visits so far, just for regular checks and cleanings. Since I had moved to NYC, I procrastinating finding a new dentist, so it had been about 2 years since I had gone, so I was long over due.
I found Upper East Smiles via my insurance and then cross-referencing with Yelp to make sure they were reputable!
Everyone I have encountered here has been very nice, from the from desk staff to the hygienist to the doctor. One thing to note is that there are multiple doctors here, which I wasn
I found Upper East Smiles via my insurance and then cross-referencing with Yelp to make sure they were reputable!
Everyone I have encountered here has been very nice, from the from desk staff to the hygienist to the doctor. One thing to note is that there are multiple doctors here, which I wasn
Michael S.
Sep 14, 2018
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10/10.
I was blown away by how professional and kind everyone in the office was. Their paperwork was easy, quick, and streamlined. The employees were all welcoming, warm, and passionate.
The office itself was a whole new level of state-of-the-art. Everything in this place was spotless and looked brand-new (or from the future)! To my surprise each patient room had a TV with Netflix and your own remote, which was very entertaining.
The Dentist, Dr. Pang, was amazing. And so was my hygienist!
I definitely plan to continue coming to this Dentist office even if I move away from UES!
I was blown away by how professional and kind everyone in the office was. Their paperwork was easy, quick, and streamlined. The employees were all welcoming, warm, and passionate.
The office itself was a whole new level of state-of-the-art. Everything in this place was spotless and looked brand-new (or from the future)! To my surprise each patient room had a TV with Netflix and your own remote, which was very entertaining.
The Dentist, Dr. Pang, was amazing. And so was my hygienist!
I definitely plan to continue coming to this Dentist office even if I move away from UES!
Ben G.
May 24, 2018
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This place made me feel so comfortable and relaxed as I fear going to dentists since I was a kid. Dr. Smart is really talented and makes me feel at ease as he worked on putting my temporary crown and it was actually a good experience all and all that I looked forward to gong back to get my new crown ....thank you Dr. Smart and to all staff for your professionalism and making me feel very calm.
They also have the latest technology and eye pleasing office. Also they have tv monitor in each room to watch Netflix which for me was a great way to relax.
Highly recommend to anyone that is nervous about
They also have the latest technology and eye pleasing office. Also they have tv monitor in each room to watch Netflix which for me was a great way to relax.
Highly recommend to anyone that is nervous about
Trieu G.
Aug 30, 2017
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I have had the fortune of only one horrible dentist out of half a dozen I have been to, but Upper East Smiles is my favorite for plenty of reasons. I Yelped several places and called 5 different offices. Only Upper East picked up.
Right from the get-go, all phone calls are picked up by a pleasant and informative receptionist who asks you a few questions and then calls you back a few days later to explain to you your entire dental plan. Thank you!
The cleaning? I have zero pain tolerance so I was provided laughing gas for a very low fee. Thank you! I was done in minutes and all the while
Right from the get-go, all phone calls are picked up by a pleasant and informative receptionist who asks you a few questions and then calls you back a few days later to explain to you your entire dental plan. Thank you!
The cleaning? I have zero pain tolerance so I was provided laughing gas for a very low fee. Thank you! I was done in minutes and all the while
Nicole A.
Jul 14, 2017
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This morning was my first visit and I had an amazing experience. Which is probably hard to believe for a dentist. Everyone was so nice and accommodating. I was so glad that they have before and after appointment times for people the work 9-5 type jobs. I had an 8am appointment and I got scheduled a meeting at the last minute at 9:30. I told them as soon as I got there that I'd have to leave around 8:45. They did such a great job, but always made sure that I was out of the door at my requested time.
The office is pristine and very clean. When you are getting your teeth cleaned they let you
The office is pristine and very clean. When you are getting your teeth cleaned they let you
Alexa M.
Jun 05, 2017
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The two dentists at this practice seem young, inexperienced, and greedy. They pushed a new treatment for dry socket that neither of them had used before. They seemed excited to have the opportunity to play with a new toy. The treatment not only did not work, but made the tooth area feel a lot worse (it dislodged the blood clot that was already in there promoting the healing of the socket).
I was under the assumption that this treatment would be covered / free. After the treatment was given, a second dentist came in telling me they would be charging for the drug. I'm fine with paying for
I was under the assumption that this treatment would be covered / free. After the treatment was given, a second dentist came in telling me they would be charging for the drug. I'm fine with paying for
Angely M.
May 12, 2017
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Upper East Smiles is amazing! I was searching for a new dentist close to my job and stumbled upon this gem on Yelp and Zocdoc. Based off the reviews, I figured I would give them a try.
I have been there a 4 times (I think)
1. Cleaning - Dr. Chung and Dr. Hsu
2. Fillings - Dr. Hsu
Everyone from the front desk to the dental assistants/hygienists to the dentists are fantastic. I always feel so welcome and they are super accommodating.
Some have already mentioned the TV screens and clean waiting area/exam rooms which is always a huge plus. I stay watching a documentary on Netflix (great way to
I have been there a 4 times (I think)
1. Cleaning - Dr. Chung and Dr. Hsu
2. Fillings - Dr. Hsu
Everyone from the front desk to the dental assistants/hygienists to the dentists are fantastic. I always feel so welcome and they are super accommodating.
Some have already mentioned the TV screens and clean waiting area/exam rooms which is always a huge plus. I stay watching a documentary on Netflix (great way to
Amanda C.
Apr 14, 2017
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Upper East Smiles is the best! They are a fairly new practice located on a nice quiet street of the Upper East Side. I'd recommend this place to anybody.
I've been three times now - (1) Cleaning with Dr. Chung (2) Follow-up appt to fill some cavities with Dr. Smart :( and (3) 6 month Cleaning with Dr. Chung.
They are always on time, incredibly friendly, attentive - everything you'd want from a dentist! I've never felt rushed or like I wasn't a priority - they really do care about their patients.
A nice touch is they have TV screens in each room for you to watch videos
I've been three times now - (1) Cleaning with Dr. Chung (2) Follow-up appt to fill some cavities with Dr. Smart :( and (3) 6 month Cleaning with Dr. Chung.
They are always on time, incredibly friendly, attentive - everything you'd want from a dentist! I've never felt rushed or like I wasn't a priority - they really do care about their patients.
A nice touch is they have TV screens in each room for you to watch videos
Ahmed G.
Feb 22, 2017
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Like most normal people, I hate(d) going to the dentist. Well, I just had my first visit here, and now I weirdly can't wait to come back. This was one of the most pleasant experiences I have ever had in any medical office - they definitely have taken cues from other upscale healthcare offices like One Medical.
Dr. Smart was really friendly and took the time to explain everything in easy-to-understand detail, while never making me feel stupid or talking down to me at all. He was really patient answering all my questions and did an excellent job cleaning me up and pointing out things that other
Dr. Smart was really friendly and took the time to explain everything in easy-to-understand detail, while never making me feel stupid or talking down to me at all. He was really patient answering all my questions and did an excellent job cleaning me up and pointing out things that other
J. C.
Feb 18, 2017
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I go here for orthodontics and general treatment including cleaning and check up. The staffs and doctors have been accommodative and kind. My orthodontist Dr. Choi was very forthright in explaining pro's and con's of various treatments, been very attentive and now, I am into fourth month into the treatment period without having any issues. The office is very clean and new which I also like since I take sanitation very seriously.
They also have Netflix on each chair which you can watch during the treatment.
They also have Netflix on each chair which you can watch during the treatment.
