The safety and wellbeing of our customers and employees is paramount to us. We realize that safe driving in search of the essentials is your top priority which means that getting you back on track is our top priority. These days you need your car for trips to the grocery store, pharmacy and medical appointments.
We are also taking extra steps to clean the vehicle before and after repairs. We offer a variety of interior and exterior cleaning services including alcohol wipes and an ozone disinfection of the vehicle interior. This is an introduction video of what to expect when you come in and how to reach out to us.
We are also taking extra steps to clean the vehicle before and after repairs. We offer a variety of interior and exterior cleaning services including alcohol wipes and an ozone disinfection of the vehicle interior. This is an introduction video of what to expect when you come in and how to reach out to us.
Reviews (21)
Brett Worrall
Jan 26, 2022
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Taylor Russell
Sep 30, 2021
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I went to High Road for a general check-up on my 2003 Honda CR-V that was getting close to 200k. They were a bit higher priced than other shops, but it was absolutely worth it for the convenience, speed, and service. I was able to book an appointment quickly; I received a complimentary loaner car; I loved their very detailed reports on everything my car-baby needed; and the turnaround time for the work I had performed was 24 hours. Communication was easy and great - primarily text message which I found worked a lot more efficiently than playing phone tag! I would recommend this shop to anyone wanting
Tyler Simpson
Jun 29, 2021
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They failed to catch a very glaring missing part during a complete inspection I paid $168 after tax for. The staff were kind and the process with simple and easy. The line item of what was inspected and given actual measurements on include tire tread, 12v battery health, wiper blade wear, headlight yellowing, noticing soft operation of shock absorbers, coolant condition, and brakes. The estimates given for each were pretty fair - $60 for both wipers, $350 for 12v battery replacement (it’s about 30 minutes of labor and a $170 part on my hybrid). A few other recommendations for replacement of consumable
Amy Meyer
May 30, 2021
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My partner and I have both been taking our cars to High Road for years. He and I have very different vehicles (he has an older Honda and I have a Prius); they provide us both with equally skilled service. Prompt phone pickup, and consistently kind, patient, competent help (I recently had a fair amount of work done which required several phone calls and I spoke with Matt every single time). No price gouging, no pressure to get extra work done, and they always provide a full report of the entire vehicle, and make notes of trends over the years (such as consistently low oil, in my case 😬). I even
M. B.
Feb 02, 2021
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I may have written a Yelp review before, but I didn't want to move away from Seattle before reporting on 20 years of superb service from High Road. Quick, dependable, honest, clear in explaining what you need and what you don't need yet. Not discount prices, but they take care of you really well. I've been driving my own car since 1965, and High Road has been by far the best.
Matt Reichmann
Jan 31, 2021
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My friend recommended this shop to me because he felt they were honest and did good work. I had them do a knock sensor and wheel baring the first time. Not long after I had an air leak. I love the fact that they text you to give you updates throughout the whole process. They also went above and beyond to find a rare air pump seal that prevented them from replacing the whole pump & saved me about $500. Strongly recommended!
Tim Bailey
Jan 24, 2021
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I've been taking my vehicles to High Road for over 15 years and have been consistently pleased with the level of service. In particular, I appreciate the forward-looking approach that allows me to anticipate when larger-ticket maintenance items are coming up. High Road stands behind their work and in the many years I've been coming here, they promptly (and for free) took care of things the one time there was a mistake on their end.
Highly recommended.
Highly recommended.
Kathleen J.
Jan 11, 2021
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I take my 2008 Prius to High Road Automotive for regular servicing. As with most places, an oil change can turn into something else. High Road always explains what they have found, how critical a service or repair might be, and they do what I ask on time and within their estimate. During my last service, they replaced two of my tires because they were worn. The tires came with a warranty.
Less than a month later, I came to my car and discovered one of the new tires was flat. AAA put on my spare and I went back to High Road. They discovered my tire had been slashed, which was outside the
Less than a month later, I came to my car and discovered one of the new tires was flat. AAA put on my spare and I went back to High Road. They discovered my tire had been slashed, which was outside the
Sara O.
Dec 09, 2020
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DONT WASTE THE EXTRA FEW HUNDRED DOLLARS FOR" Les Schwab service" it is customer serve us! GO TO DISCOUNT TIRE!
I was a lifetime LS customer, but I purchased my last set at discount tire and had no problems with them. It had been so long since I shopped for tires, I asked 2 friends to help me.
They both said LS may cost more but the service is better, discount now has hidden fees etc. So, on I went to LS, after being sent to multiple locations, I ended up at an Everett location, they put tires on my car for 850.00 they put all the paperwork in someone else's name and handed it to
I was a lifetime LS customer, but I purchased my last set at discount tire and had no problems with them. It had been so long since I shopped for tires, I asked 2 friends to help me.
They both said LS may cost more but the service is better, discount now has hidden fees etc. So, on I went to LS, after being sent to multiple locations, I ended up at an Everett location, they put tires on my car for 850.00 they put all the paperwork in someone else's name and handed it to
Joe W.
Nov 05, 2020
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I took my car in for a battery replacement and high road performed a "courtesy inspection" which pointed out several repairs that my vehicle needed. I had them perform the critical repairs which they charged me $2k for.
After high road returned the vehicle to me the transmission failed within three days. I brought it back in and they wanted to charge me $6k for a new trans. The vehicle is older so it was not economically viable for me to repair. I am now without a car and down $2k.
I found it fishy that the transmission failed immediately after I got the car back from High Road. Even
After high road returned the vehicle to me the transmission failed within three days. I brought it back in and they wanted to charge me $6k for a new trans. The vehicle is older so it was not economically viable for me to repair. I am now without a car and down $2k.
I found it fishy that the transmission failed immediately after I got the car back from High Road. Even
Willy M.
Aug 12, 2020
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My vehicle has been quite reliable for a long time, I keep up with the maintenance, I take care of my stuff. But one day my vehicle died on me while actually driving it, rolled into a perfect curb spot like a boss in Belltown. After about 10 mins, I was able to get it restarted and get it home.
I've never taken my vehicle to any shops in the Ballard area before, so I hit up the ol' Yelp and read some reviews, this shop and a few others were on my list. High Road was able to have me drop off the next morning, I didn't want to drive far as I didn't want it to die on me again
I've never taken my vehicle to any shops in the Ballard area before, so I hit up the ol' Yelp and read some reviews, this shop and a few others were on my list. High Road was able to have me drop off the next morning, I didn't want to drive far as I didn't want it to die on me again
Keith Anderson
Aug 06, 2020
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We had discovered an issue relating to leaky oil in our car on Friday. Knowing we needed the car Monday, High Road Automotive was able to diagnose and repair the issue the same day for a great price! In addition they were willing to accommodate "curb side pickup" for both the drop off and pickup of the car. Thank you High Road Automotive!
Tuck Abbott
Jun 07, 2020
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I had recently taken my vehicle (2016 Cadillac) to the dealership I purchased it from for servicing, and was told I had a coolant leak caused by a crack in a hose that would by $400 to repair. For a second opinion (and to find a shop in the neighborhood that could help me), I went to High Road.
They were able to inspect my car within the week, and found that the issue wasn't an expensive-to-replace hose, but it was just a metal clamp that needed to be replaced. They also inspected the rest of my vehicle and gave me a very detailed description of everything they noticed and recommended, and they
They were able to inspect my car within the week, and found that the issue wasn't an expensive-to-replace hose, but it was just a metal clamp that needed to be replaced. They also inspected the rest of my vehicle and gave me a very detailed description of everything they noticed and recommended, and they
Tos F.
May 22, 2020
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Noel A.
May 12, 2020
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Audra M.
Apr 21, 2020
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Rebecca H.
Nov 19, 2019
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I've been taking my Honda for 8 years, and now my Toyota for 5 years, for regular preventive maintenance and oil changes. I feel that they do not try to up-sell services that are not necessary. They are good about communicating the status of your car throughout the day it's in the shop. They'll email a report with various items that could be repaired but don't push to repair things that are not necessary. They have loaners if you need them and they're super close to bus lines that get you downtown quickly.
Alex C.
Jul 22, 2019
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Fixed the AC on my 2009 Civic. Thankfully didn't require a new compressor, just some stuff adjacent to it. No complaints (other than me whining about the price of repairs, but it was much cheaper than installing a new compressor), it keeps my AC going through this summer, which buys me time to decide if I want to keep or sell my car.
Colin B.
Aug 22, 2018
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SAVE YOUR MONEY
Sooo.. I would consider myself to be a "backyard mechanic ". I've fixed all my own cars from changing tail lights, to replacing the clutch in my truck. I usually prefer working on my own cars because it saves money, and I find it therapeutic. However, moving to the city meant moving away from my garage...
About a week ago, my wife's car was making some terrible noises, and having some problems with power steering. Having no garage meant that I had to find a mechanic close by to take a look at the car. And after a quick review of yelp listings, I settled on
Sooo.. I would consider myself to be a "backyard mechanic ". I've fixed all my own cars from changing tail lights, to replacing the clutch in my truck. I usually prefer working on my own cars because it saves money, and I find it therapeutic. However, moving to the city meant moving away from my garage...
About a week ago, my wife's car was making some terrible noises, and having some problems with power steering. Having no garage meant that I had to find a mechanic close by to take a look at the car. And after a quick review of yelp listings, I settled on
Trevor S.
May 31, 2017
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BEWARE!! I really dont like leaving bad reviews, but Yelpers need to hear this.
Went in for a check up... Spent $2500 (at rates that made a 2nd mechanic chortle with disbelief) at this place for new struts and a few odds and ends. Within a month I was having serious issues: smoking from the engine, false starts, stalls, etc.
Just took my car into another mechanic (as I wont let High Road anywhere near my car again) and I had serious issues that SHOULD have been spotted and fixed for what I just spent at High Road.
Dont be fooled... this place is EXTREMELY expensive and does not deliver on
Went in for a check up... Spent $2500 (at rates that made a 2nd mechanic chortle with disbelief) at this place for new struts and a few odds and ends. Within a month I was having serious issues: smoking from the engine, false starts, stalls, etc.
Just took my car into another mechanic (as I wont let High Road anywhere near my car again) and I had serious issues that SHOULD have been spotted and fixed for what I just spent at High Road.
Dont be fooled... this place is EXTREMELY expensive and does not deliver on
Julie M.
Aug 27, 2016
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Just wanted to add one more 5-star review for High Road because they deserve it. The employees are kind and trustworthy. I moved to Seattle from Ohio and didn't have any word of mouth recommendations to go off of for a car shop. I chose High Road because of all the good reviews on Yelp, and I'm so glad I did. I have an old Toyota that needs a lot of work. Like everyone else mentioned, they will generate a report for you that documents the repeats you need now, in a few months, and within a year. This is helpful for me because I can send the report to my dad for a second opinion.
I also
I also
