Catonsville Eye Group

Great Service from Check-in to to leaving. The office was clean. The staff was thorough, friendly, knowledgeable, and efficient. This was my first time at this office. They were recommended through family and I am highly satisfied. Service like this is hard to come by now a days! Excellent Job to the entire team! 👏🏾

I have been coming here for years. Easy to get an appointment, very friendly and professional staff, clean environment, and a great variety of affordable to high end designer frames available. I have been a client for about 7 years. I don’t buy my frames from anywhere else

In 2018 I came in and had a great experience purchasing glasses. This time I did both the exam (Dr. Shin) and glasses purchase and everyone I came in contact with made a point to provide great customer service. Such a big difference from going to a national 'chain' last year. I would definitely let my friends and family know about this place.

Everyone was incredibly friendly and professional! I appreciated their COVID procedures as well

The staff is very friendly and helpful, and my entire appointment took less than 30 minutes. This place is very well run. Keep it up!

The building was easy to access despite some nearby construction. Signage was clear. I was greeted immediately and professionally. I was seen within minutes of arriving. The tech(?) And the doctor were both really great at explaining the technology in the practice. Both took their time and answered my questions. Once receiving my prescription, a third person explained my insurance benefits and the process. Over all I was very impressed with this practice!

The customer service was impeccable and communication was the best I've ever experienced from an eye doctor. Dr. Shin is also incredibly thorough and attentive. I've followed her to this group from her previous practice and it was worth the extra couple minutes to my drive. Highly recommend Catonsville Eye Group and Dr. Shin!

I enjoyed my experience from the time i sat down in the waiting room and from the time i left. Everyone was so pleasant, great attitudes and really seems like they love what they do. I had a good time picking out glasses with one of the ladies. I love how well lite the place is and the selection of glasses from high designer glasses and reasonably priced glasses. I recommend this place! This will forever be my eye place.

Very nice and carrying people, very clean and new, love it, they are here when you need even after you buy a your glasses, my son broke his glasses in school they fixed it the same day free of charge! Thank you Jess you are the best :)

After making my appointment (through my insurance website), I receive 3 emails asking for my insurance information or I would be charged $130 for my visit. After I provided my information, the staff still was no help. Why did they request this information in the first place if I was still told, "If you have a Cigna vision plan then we are participating but if you have a direct vision plan through Cigna Vision, then we are not providers" huh? Do you even want my business? I guess not. I am sure the doctors are amazing but the staff... not so much.

Have been going here for years and never had any issue with any of the doctor(s) nor the staff. It's a great place to go if need of glasses or contact.

Top notch service all the way.

Called yesterday to make an appt. I guess someone needed some harmone pills I couldn't get past the FREAKIN INSURANCE..MY GOD WTH.....Im a long TERM govt employee and Ive been in this office BEFORE...SO WHY NOT MAKE THE APPT and call and get the info??? HELL VSP is SSN anyway- Davidson is the sub, BUT back to the call, more concerned about getting paid then the patient......WELL obviously I won't be coming back here.......Oh and that also includes my fiance she won't be either so you have LOST OUT.

I bought two pairs of glasses, a distance pair and a reading/computer pair, from these folks and, despite the fact that this is basically a glasses mill, I would have given them a good review. The service was good and relatively timely, the doctor was friendly and professional, and the glasses arrived in 2 business days.
Unfortunately, the prescription for the reading glasses was off. Only upon returning to have the prescription corrected did the doctor break out the tools required to make sure the prescription was correct before sending it off to the lab.
If he had done so the first time, I would

Dr. Richard Edlow was excellent. He was courteous, thorough and friendly. He answered all of our questions. Staff was friendly and efficient, had 2 appts at 9 and was out by 10. They worked with our insurance to get the most bang for our buck. Parking was easy and building was right on the main road - easy to find. Nice facility.

I have been going to Catonsville Eye Group since high school and we are celebrating our 20 year high school reunion this year. I normally see Dr. Feldman and love him but I have had an eye issue and have been seeing Dr. Bondroff for a medical issue this past year. Both are outstanding! I used to live in PA and tried three places and wound up just driving to Catonsville Eye Group each year after that. I live in White Marsh now and make the drive.

I have been coming to Catonsville Eye Group for over four years...they were the ones who recommended LASIK to me and it changed my life!!!

Dr.Bondroff is my doctor and he is great. He always makes sure I have samples for new things like eye drops and things to makeup life better. Additionally he always answers my many ridiculous questions and he does it with professionalism and good nature.

I recently switched jobs and insurance providers and they were able to work with me so I didn't have to change providers...

Overall, I would recommend them to everyone and if you have old glasses, you

I went to Catonsville Eye Group a few years ago, then I went to places like Visionworks, America's Best etc. Two years ago, I went back to Catonsville because I wanted a through eye exam by a skillful Dr. I was referred by my mom to Dr. David Feldman, and since then I've never looked back to going to other eyeglass chains.
The office staff is polite. No matter how busy, someone from the desk will say hello. Being a health care worker, it's important to feel like you belong in the establishment instead of feeling like "oh here comes more work".
Today, Saturday, which

After going somewhere else for an eye exam this year, I found that the contacts prescribed by whichever doctor I saw at Catonsville Eye Group were not correcting my astigmatism. In my last review I said that I felt rushed, and this was the result. I'm pretty disappointed, because this location was convenient for me.

I have been coming here for about 13 years and I'm currently 24! And I have never had a bad experience. I see Dr. Feldman and he is absolutely wonderful. He taught me how to put contact lenses in properly. He is a very personable man. There was one time when he wasn't available due to being on vacation and I was disappointed, but only because I play favorites. I feel cared for and never rushed. I always have my appointment early Saturday morning too. They always take their time and help you with the glasses selection process. My order comes in very prompt. They really care about your

Secind visit here. Unprofessional and frustrating experience. Disappointing will not return. Woman at the front desk was rude. They required me to take out my contacts in the waiting room even though I told them I was uncomfortable doing that since I'm very nearsighted and can't see well at all without them (I've worn glasses for 25 years and contacts for 14 and have NEVER been asked to remove my contacts before getting in to the exam room before). The doctor was texting on his cell phone during my appointment.

I've been going to Catonsville Eye Group for years now. I never have a problem getting an appointment. They always handle my vision insurance coverage with a minimum of fuss. They turn around custom frame/lens orders in around a week. They've never been a hassle when requesting contact lens prescriptions for mail-order.

I also like that they've refreshed their optometric systems to be highly computerized. The phoropters (the big lens thing you look through) are completely automated - the optometrist changes lens settings from a PC, and the system records all of the information and