The Michelle DeCarlo Insurance Agency understands that life is full of surprises. Some of those are positive and some, unfortunately, are negative. It is our goal and desire to help you make the most responsible and productive decisions when it comes to your insurance and financial service needs. We realize that we work for you as the customer, and our focus is on putting your needs first.
I have been with State Farm since 1988 and have served different roles within the organization. I grew up in Denver, and graduated from Holy Family High School. I went on to study at the University of Colorado Boulder. It is with great pride that I now serve customers as the role of State Farm Agent, and I have had the pleasure of doing so for the past twenty-four years.
I have been with State Farm since 1988 and have served different roles within the organization. I grew up in Denver, and graduated from Holy Family High School. I went on to study at the University of Colorado Boulder. It is with great pride that I now serve customers as the role of State Farm Agent, and I have had the pleasure of doing so for the past twenty-four years.
Reviews (10)
Nicole Kutzer
Nov 07, 2021
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I signed up for coverage in 2018, for traditional auto insurance, and as a rideshare driver I asked to add rideshare coverage. After a fender bender this week I discovered that Michelle DeCarlo’s office failed to add the additional coverage I asked for. Even though I went to the office to sign up and asked the agent MULTIPLE times to confirm I had rideshare coverage, they FAILED TO DO THEIR JOBS. I will be changing my agent ASAP to someone who is actually listening to their client’s requests.
Cesar Ramos
Nov 07, 2021
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We love StateFarm Michelle DeCarlo! We have been with Michelle and her team for over 20 years. Unfortunately, recently we haven’t had the best of luck on the road, however StateFarm has been there every step of the way. We are super happy with the service and the prompt response to all of our needs. Thank you Michelle and the StateFarm staff.
Cesar Ramos
Cesar Ramos
Landscapes
Sep 17, 2021
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Julie Averill
Aug 29, 2021
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L. N.
Jun 23, 2021
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Greg Johnson
May 04, 2021
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Harlane Chase
Apr 19, 2021
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The company failed to send me my new insurance cards on-time twice. I was upset when I talked with the owner Michelle, and she got angry with me and had very poor customer service skills, blaming the Post Office, and being very uncaring. Another employee of hers promised to help me and he never followed through. Finally, on the 3rd contact, I was helped.
Jen Kriegel
Apr 13, 2021
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Elaine Krantz
Jan 28, 2021
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Had multiple insurance policies with this office for far too long a time, and it was only when I switched agents that I learned how many mistake's this office made, including a huge oversight where one of my policies was actually dropped. Feel like I can sleep better at night now with a more responsive agent and team. P.S. With regard to your recent response please note I was not your customer for 25 years.
Kendall Wilkins
Jan 19, 2021
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Honestly, I wish could give agency zero stars. I bought my truck, and they misquoted me under my sisters name, who wasn’t even with StateFarm anymore and hadn’t been for a few years after I told the guy on the phone my name multiple times. Ended up being misquoted two more times, billed for random amounts every month, and no one could give me a solid answer about what was happening. Finally, I was told for all the misquotes on my 6 month premium I owed StateFarm money for what I was supposed to have been quoted the first time and was being billed for this offices mess up. This whole time no
