The Menlo
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The Menlo
Elevate your standards of luxury apartment living at The Menlo - Jacksonville's newest and most innovative apartment community at eTown. At the forefront of design, The Menlo provides every comfort and innovative experience residents could possibly imagine with extras yet to be seen. With Smart Home Technology at the fingertips of every resident, eco-friendly luxury lifestyle is a perfectly matched reality.

Smart space is designed for the way you live. That means providing an extraordinary level of privacy, security and serenity. A thoughtful amenity package means you never have to venture beyond the residences to find solitude, excitement, excellent cuisine or wellness. Thank you for exploring our community of Jacksonville, FL apartments.
Reviews (19)
Zack Bowden
Zack Bowden
Jan 02, 2022
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Reed is an absolutely phenomenal representative of this apartment complex. If it wasn’t for him, climbing into an entire garbage disposal for me, I may have lost something very important to me. He helped me right away, without hesitation, and I’ll never forget it thank you Reed and the Menlo!
Chelsea Budnik
Chelsea Budnik
Dec 06, 2021
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We moved here from out of state a few months ago. We have two small children and a dog and feel very much at home here. The office has been very friendly and communicates well. The grounds are very clean thanks to a wonderful maintenance man named Reed. He really works hard to make sure the place looks beautiful and always greets residents with a friendly hello.
The place has many beautiful public gathering places. I can’t wait to have some hot chocolate by the sleek modern outdoor fire pits with friends.
Overall a very accommodating and beautiful place to live.
Stephanie Hine
Stephanie Hine
Oct 31, 2021
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I’ve lived here for a year now and have absolutely no complaints! The staff is amazing, the area is kept up with nicely, and I love my apartment. Very accommodating!
Evan Denholm
Evan Denholm
Oct 29, 2021
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Been living here since May. Really have enjoyed it so far! The amenities are great and is truly one of the most beautiful apartment complexes in all of Jacksonville. The staff it’s self is wonderful from the little events they run to Food Trucks and more. Definitely recommend living here!
Ventolen
Ventolen
Oct 27, 2021
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I've been here from the begining. I love the location is close to everything. I'm 10 minutes away from anywhere I want to be, and the shops and restaurants nearby are great. Then I get to come home to my beautiful new apartment.
Brenden Ehrlich
Brenden Ehrlich
Oct 21, 2021
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Highly recommend this place! The staff are very friendly. Reed is always around willing to help anyone. He smiles and cares about his job and the people that live here. The entire staff and the amenities make this complex a great place to live.
Surftastic
Surftastic
Oct 04, 2021
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Beautiful place to live, plenty of amenities, very advanced with technology, very quiet as well. Rules are fair and help keep the amenities areas clean. Maintenance is very good at what they do, with things being fixed in a timely manner. Elevators in each building which helps a ton with move in. Only draw back are the doors are weak, definitely could’ve been stronger. The gates to the buildings seem to break often and need a lot of attention from the maintance which keeps them busy.
Joshua Poole
Joshua Poole
Sep 25, 2021
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I relocated from out of state and I didn’t know much about the area. After visiting numerous apartment communities in Jacksonville, I decided to go with The Menlo. I choose the Menlo for a few different reasons. First, the staff in the leasing office was very friendly and helpful. They made accommodations for me to take a tour in short notice since I was only in town for a few days. Also, they never seem to be annoyed by my many questions. Second, the residents were very friendly when I went on my tour. I really got a sense for the community. Lastly, the apartments themselves and the amenities
Tiff
Tiff
Sep 20, 2021
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Been living here for a few months and I have to say we love it. The office staff is friendly and knowledgeable. Maintenance is helpful and quick. The amenities are beautiful and well maintained. We haven’t had a single issue or hiccup since moving in. Which never happens at any apartment community in this city. So safe to say we plan to stay here for a few years, happily!
Lauren Hickox
Lauren Hickox
Sep 16, 2021
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I have lived in the community for a year and a half and have loved every minute of it. The amenities are spectacular and the staff is very welcoming and helpful. They truly go above and beyond to make this not just a place to live, but a place to call home. Highly recommend!
Paige F.
Paige F.
Jul 01, 2021
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Very aesthetically pleasing and looks nice but dont let that trick you. I have lived in some pretty shady parts of Jacksonville but this one actually is the one I feel the most unsafe in. There are no cameras anywhere and its right off of the highway with nothing around it. Car actually just got broken into a couple of nights ago so make sure you dont have any valuable belongings in there. Also there's ALWAYS a ton of bugs in the hallways.
Andrew I.
Andrew I.
Jun 29, 2021
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Happy to have moved to the Menlo!
Management staff has been great. Mainly worked with Brandon who has been EXTREMELY helpful with every aspect of my move in process. Highly recommend speaking with him for any assistance and inquiries.

The apartments are very modern with high quality appliances. This is a smart building that requires you to use your phone to control access to your building and apartment which makes me feel secure. Hardwood on the floors, carpet in the bedrooms. Balcony is very spacious. Kitchen is gigantic, which was a huge plus for me. Bathrooms are also quite large.

The complex
Westly V.
Westly V.
Apr 17, 2021
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I move in last July and have had the best living so far in Jacksonville. Great place, neighbors, location, amenities, pet friendly and management. I recommend this community, you will not regret it. Thank you Diana for a great introduction to the community.
Alexandra D.
Alexandra D.
Feb 25, 2021
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UPDATE: February 2021

It's been 6 months living here at The Menlo so I thought I would come on here and add a little update. We are still very happy with our choice to live here! We love how quiet, friendly and peaceful it is here. It's a quiet, safe, community and I love how friendly other residents are! We also love the modern amenities!!! The gym is amazing. The pool is amazing. The clubhouse is amazing. The grounds are beautiful. They even have food trucks every week! Also, what other community let's you rent beautiful bikes for free?! The staff is so helpeful and friendly and
Kristina F.
Kristina F.
Feb 22, 2021
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Update: Our apartment was broken into last month, when my sister addressed this to two of the office girls, they starting asking questions like "did you leave your front door open? Why would someone break in on the 4th floor? Maybe it was your friends?". Seems that the more appropriate thing to say would've been "are you guys okay? was anything stolen?" or at least let's "file a police report". Especially when we are brand new to Jacksonville and do not have "friends" over. After checking Iqeue we were able to confirm that the door was in fact
Brandon H.
Brandon H.
Feb 11, 2021
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I was ABSOLUTELY charged a more than $200 deposit prior to moving in. Please explained me the reasoning behind calling someone Asset Protect Insurance that a resident is required to pay for, in addition to it being pitched as my renter's insurance, and tell me how that shouldn't be the "resident's asset's protected?"
Brandon Harwood
Brandon Harwood
Feb 08, 2021
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Move in at your own risk. I lived there for 2.5 months and had my apartment BROKEN INTO! The doors are not secure, the deadbolt pushed right through the wall. My apartment was not the only one. I had over… $4,000 in items stolen and the worst part is that I was pitched from the beginning that we pay $11 a month for our renter's insurance, as part of our extra month fees, well when it came time to need it they admit it's not actually renter's insurance, it just protects the outside of their building, but residents have to pay for that. I could not believe the deception, I spoke to several
Linda Malave
Linda Malave
Aug 06, 2020
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Oh gosh everything, specially the Starbucks coffee at morning! lol 😆 Nice well kept place, even is a new construction and things are still developing.
Dania Reyes
Dania Reyes
May 07, 2020
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They are excellent clean everything you need in your apartment good maintenance friendly workers in the from office the best apartment in jax