Yale Surgical is recognized as a leading provider of state-of-the-art services that offer immediate relief for your Orthotic, Prosthetic, and Pedorthic needs. We have compiled a list of websites, videos, and other documents that we believe will provide great information for our patients. Both of our locations are American Board Certified (ABC) in Orthotics, Prosthetics, and Pedorthics.
Both of our locations are certified by the Board of Certification/ Accreditation, International. We invite you to call or visit us with any questions, concerns or comments that you'd like to discuss. Modern prostheses from Yale Surgical makes it possible to preserve or restore your mobility. Mobility means the quality of life, and our lives are as different as the demands of your prosthesis.
Both of our locations are certified by the Board of Certification/ Accreditation, International. We invite you to call or visit us with any questions, concerns or comments that you'd like to discuss. Modern prostheses from Yale Surgical makes it possible to preserve or restore your mobility. Mobility means the quality of life, and our lives are as different as the demands of your prosthesis.
Services
Since our company's founding in 1923 Yale Surgical has been dedicated to meeting the Orthotic, Prosthetic, and Pedorthic needs of Connecticut. As one of the oldest and most reliable providers of these services, we pride ourselves in responding to our patients' needs in a timely and professional manner.
Modern prostheses from Yale Surgical makes it possible to preserve or restore your mobility. Mobility means the quality of life, and our lives are as different as the demands of your prosthesis. We provide the solution for the fitting that is perfectly adapted to your requirements. Yale Surgical offers a very wide range of high-quality and technically exceptional prostheses.
Orthoses can support the healing of a body part by providing relief. This also applies after (sports) injuries to ligaments, joints, or bones. In case of injuries that do not heal, orthoses provide relief by supporting the affected body part. They can partially compensate for lost functions and help prevent subsequent damages - caused by incorrect posture or positioning - and wear of affected body parts.
Whether it's being engaged in daily activities or spending time doing the things you really love, like traveling, being outdoors, or participating in your favorite hobbies, you can continue to engage in daily activities while receiving the therapeutic benefits of compression. Compression stockings are designed to provide support to the legs and veins, assist with circulation, and minimize swelling.
In providing the appropriate footwear the Pedorthist is responsible for formulating and overseeing the design and selection of materials, the making of all necessary casts, measurements, impressions including model modifications and layouts.
He/she is responsible for performing fittings including static and dynamic alignments; evaluating the footwear on the patient; instructing the patient on use and break-in; and maintaining patient records; all in conformity with the prescription.A Certified Pedorthist is required to keep abreast of current trends and developments by attending mandatory classes to maintain his/her accreditation.
He/she is responsible for performing fittings including static and dynamic alignments; evaluating the footwear on the patient; instructing the patient on use and break-in; and maintaining patient records; all in conformity with the prescription.A Certified Pedorthist is required to keep abreast of current trends and developments by attending mandatory classes to maintain his/her accreditation.
Reviews (20)
Felicity J.
Dec 28, 2021
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If zero stars was an option I would gladly nominate them for that. There is no accountability or best practices at this supply company. They leave much to be desired when it comes to satisfaction and communication. I have yet to receive my product meanwhile I have already paid the inflated invoice. Stay away.
Renee P.
Dec 17, 2021
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Brad D.
Sep 17, 2021
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Richard Lewis
Jul 26, 2021
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You would think with the name Yale in it they would hold to a high standard. Not the case! I'm sorry waiting for over an hour to be seen then they cancel the appointment. Seems the staff checked in the wrong person and never bothered to check that I was sitting right there. When I said the the person at the front. I checked in with you. She looked me and said really? I don't remember. Wow! Really unprofessional! Sent me home and tried to reschedule me. Not a chance!
Angel Morrison
Mar 11, 2021
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I went to Yale Surgical on February 25, 2021, for my measurements. The entire staff was great. Immediately when I walked in, the young lady at the window and the gentleman sitting next to her greeted me with such a positive and energetic welcoming attitude. I wish I had received their names to directly acknowledge their positive representation of Yale Surgical!
Sarah, who took my measurements, was friendly, knowledgeable and helpful in explaining the wristbands that I received.
Thank you so much Yale Surgical for the great experience!!
Sarah, who took my measurements, was friendly, knowledgeable and helpful in explaining the wristbands that I received.
Thank you so much Yale Surgical for the great experience!!
Mr. C.
Feb 10, 2021
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Very unprofessional been trying to get help from them for 10 months first it was my doctor was not sending the right paperwork then it was waiting for insurance now after insurance approval 6 weeks has gone by with not a pep from them I have called they can't tell my why there is a delay my legs are so bad now I'm not sure the treatment I was seeking will help me now I am afraid I may lose my leg from the lack of treatment not like they would care anyway.
Saba Zaman Samgh Abadi
Dec 24, 2020
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Very poor on timing,they called and changed my appointment 2 times and now I’m in their office waiting one hour pass my appointment and still not sure when I’m going to be seen.
well they just told me their software is not working and they can’t work without it and scheduled me for another appointment on Monday.it is more like a comedy,this is the third time they are doing this.will try to see if i can make an appointment somewhere else.if so definitely will cancel this one with this company.i don’t care how professional they are or not, to me punctuality is everything.definitely don’t
well they just told me their software is not working and they can’t work without it and scheduled me for another appointment on Monday.it is more like a comedy,this is the third time they are doing this.will try to see if i can make an appointment somewhere else.if so definitely will cancel this one with this company.i don’t care how professional they are or not, to me punctuality is everything.definitely don’t
Paula Gjerstad
Jul 28, 2020
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I was measured for compression stockings, and when they were ready to be fitted, someone called me to make an appointment. I just assumed that it would be at the vascular surgeon’s office - the person did not specify a place and did not give me a phone number to call.
When I called the vascular surgeon’ office to reschedule, no one there knew anything about it. They explained that they used more than one vendor for these stockings. Twice people there promised to look into it and get back to me with contact info, but no one did. I missed the original appointment but no one called to find out
When I called the vascular surgeon’ office to reschedule, no one there knew anything about it. They explained that they used more than one vendor for these stockings. Twice people there promised to look into it and get back to me with contact info, but no one did. I missed the original appointment but no one called to find out
Eric Majewski
Jul 11, 2020
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The nurses and PCA’s in the area that I stayed were all very caring and understanding for each person there. They were very focused on keeping everyone’s pain under control. They educated the patients about the medicines they were being given and why. Constant monitoring. Specifically Lorraine, Stephanie and Tess.
I saw excellent teamwork by the MRI folks when they were moving me to get scanned. They each knew what was to be done and who would do it. Everything went very smoothly.
The PT person was excellent in helping me to get well enough to be discharged to my home.
The hospital food
I saw excellent teamwork by the MRI folks when they were moving me to get scanned. They each knew what was to be done and who would do it. Everything went very smoothly.
The PT person was excellent in helping me to get well enough to be discharged to my home.
The hospital food
Ann R.
Aug 19, 2019
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Had to wait over a half hour just to get called after signing in just to drop off a prescription. It doesn't make any sense. There's 5 people working in front and only 1 person who calls people. The process is not effective at all and in fact quite frustrating. The should ask you what you are here for rather then making you sign in and having you sit down. There's got to be a more effective system!!!
Brigitte London
Aug 15, 2019
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I would have liked a scan of my feet to see what changed over the past 4 years. I was disappointed that the clinician did not have my file. The session seemed too short. I’m putting my order on hold until I see my primary next week. I’m very disappointed that my insurance will not cover any of it bc I am not a diabetic. I was also not aware that I needed a separate prescription for the orthotic inserts.
Hazel Dugan
Aug 27, 2018
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I was in a serious car accident and when I arrived at the hospital by ambulance I was taken care of immediately. I wasn't fully aware of all that was going on at first but I could hear what was being said, and all the attention of the doctors were on me. I was spoken to very kindly at all times. I had a lot of testing done and everyone was very careful to help me to feel as comfortable as possible, seeing that I was in a lot of pain. I was given the results of the test within a short time and recommendations from the doctor on what should happen next.
I am thankful for Yale Hospital and would
I am thankful for Yale Hospital and would
Jaimie D.
Aug 20, 2018
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Oh my gosh . This place needs to hire new people and train them correctly. I was sent here by my back specialist with a prescription to be fitted for a brace. I gave them my insurance card and filled out the forms and made an appointment for the next day . The next day a get a call from yale surgical, the person was super rude and said I have to make a new appointment. She broke my balls for a good 15 minutes on the phone . She was mumbling under her breath and was clearly mad and hated her job. My god - get rid of her !!
Dan Scarpellino
Aug 08, 2018
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One Friday just minutes before closing time I walked into the store and I was in need of compression stockings. The staff went above and beyond to assist me. They stayed late and John helped me to get fitted. The cashier or counter person also stated to take payment so I would have my stockings for the weekend. I’ve been using Yale Surgical for many years for all my needs when it comes to my vascular issues and I’ve always been happy. Thank you guys for going the extra mile for me.
Sincerely
Danny Scarpellino
Sincerely
Danny Scarpellino
Grace Feldman
Jun 03, 2018
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The personnel here are excellent. They take great care with each person who comes thru the door.
Braces fit by Jonathan have been “the best”. He takes time to get it just right.
He is thorough and exacting. I feel that I can trust him to do the very best for me.
The office staff are all helpful and cheerful.
Thank you.
Braces fit by Jonathan have been “the best”. He takes time to get it just right.
He is thorough and exacting. I feel that I can trust him to do the very best for me.
The office staff are all helpful and cheerful.
Thank you.
Renee W.
Jul 03, 2017
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Sebrina H.
Jul 10, 2015
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Make an appointment at 830am only if you feel like standing outside waiting like an idiot until 831 or later while they sit inside and look out the window at you and don't even offer to let you come into the waiting room (even in the rain). Staff is rude and appointments are rushed. Do not recommend.
Natalie O.
Jan 28, 2015
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Everyone has a miserable face no compassion or people skills not the place to make you feel better not a place a disabled person can feel comfortable you say hello and the employees say nothing back and I can't go anywhere else because they are the only ones to carry it yale referred me to their own place and they can't even verify my insurance with a paper in her hand will never return here!!!
Jackie L.
May 29, 2013
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WORST EVER, DO NOT GO. Worst customer service I've ever seen in my life. Came back two different days because they were so slow and unorganized. 2nd day there were not other customers there besides us, they had 4 staff and it still took forever! They take forever to process paperwork, then at the end of the day are super lazy and will bill you directly and ask you to get reimbursed from insurance. We have the best insurance and even after calling insurance to confirm the product was covered, this office still wanted to bill us. They are a terrible customer service BUSINESS who only cares about
Toy L.
May 20, 2013
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