Pacific Pines

The management here is amazing! I would really like to thank Ms. Donna Bradley (Community Manager) for going all the way out for us.
My husband and I are international students and we were hoping to get an apartment quickly before the school semester starts. The moment she had a cancellation, she came out of the office, called out to us and brought us for a house tour. Ms. Donna Bradley was also friendly, and patiently attended to all my enquiries, explaining about the utilities, P&G, laundry area, parking, maintenances.
As we had pressing matters at hand, we explained our situation to her. She

I love this place. We moved here, from Salinas, a few months ago and we are glad we chose Pacific Pines.

My wife and I stayed here for 4 months while she took an nursing assignment in the area and we absolutely love it! The apartments are nicely updated, the staff and maintenance team are great to work with. The grounds are kept up very well, parking is ample. It is in a great location, very central to everything. I would stay here again in a heartbeat, and we are sad to be leaving.

This is my first apartment since moving here from Illinois. Monterey is insanely beautiful and Monica, the property manager of this complex, strives to maintain the level of comfort and quality you'd expect in this area. If there is ever an issue, she is on it with a solution, typically same day. She is friendly, professional, and genuinely cares about the condition of the property and the comfort of its residents. The missing star is related to the growing pains Casanova grove/Pacific pines is experiencing trying to create the ideal place to live. The apartments/buildings are being modernized

Please be aware that there is no one on site that answers the phone; instead, there is an offsite answering service that screens calls, including for emergency maintenance.
It may also be helpful to know that move in is only possible during business hours (8a-5p). There is no lock box or other system to support new tenants arriving to Monterey outside of those hours.
UPDATE: I’ve changed my rating from 1 to 4 stars based on the property manager’s response to the above concerns. She was able to change the start date on my lease so that I won’t have to pay both a night of rent and the cost

I'm in the Navy and I've lived in apartments in Virginia, Florida, and now California. This is without a doubt the worst apartment complex I've ever lived in. DO NOT MOVE HERE IF YOU CAN AFFORD IT. I've been here for about 6 months and there is always noisy maintenance workers doing something. The latest project is a 4 day plumbing replacement where we can't even park in the car port and the water is turned off for 8-9 hours a day (btw I get a notice on the door a couple times month about having to turn the water off for the day. ). The time is now 11:34pm and I do not have hot water. Great. A

When I was first looking to move to Monterey Bay, Monica (Property Manager) was the first person to respond to me out of probably ten properties. During the application process she was easy to work with. She replied quickly to all of my questions and requests. We had to take care of most things digitally and she was adamant about scanning documents back and fourth. As a manager she is very personable and it makes the place worth the price. The property itself is quiet, well-kept and modern.

Updated review:
Originally, I wasn’t impressed with the property. I rated it a 1. It’s under renovation, so a lot of things need to be fixed. Some cabinets are crooked or missing screws. My upstairs bathtub floods my downstairs bathroom when I take a bath. The problems been looked at multiple times but hasn’t been fixed. A few electrical outlets don’t work. I changed my review because the property manager is wonderful. She truly cares about the residents and wants them to feel at home. Today, she set appointments to fix the issues and took a look at the problems herself. The problems with

I enjoy living at this complex! I have lived here for 3 years at a 2 bedroom apartment and at my current 1 bedroom. I have also been here through the management switches. While I do miss the old mangers Glenda and Ernie. AMC LLC and Monica (the new manger) are fixing thinks that weren’t fixed by the old mangers. This staff is still very friendly and for me quick to fix my circuit breaker was fixed quickly. Right now theirs a lot of fixing but it is needed. Before the owner change the pipes were leaking into the parking lot a lot.
Thank you Pacific Pines.