Hearing well is living well. When you cannot hear the world around you, it greatly impacts your daily life. Concierge Hearing Group offers hearing health services at your convenience either in our office, via telehealth or at a location of your choice in the Greater Los Angeles area. Hearing well has never been so easy.
Transform your hearing at your convenience. In addition to a convenient location in Marina Del Rey, CHG offers amenities at a location of your choice or in a meet-up online. Working with the newest hearing aids and technology, CHG can help you match with the best devices to suit your hearing health and lifestyle.
Transform your hearing at your convenience. In addition to a convenient location in Marina Del Rey, CHG offers amenities at a location of your choice or in a meet-up online. Working with the newest hearing aids and technology, CHG can help you match with the best devices to suit your hearing health and lifestyle.
Services
D., is a leader in contemporary hearing health. She is a certified and licensed Doctor of Audiology and hearing aid dispenser with more than a decade in hearing health care and hearing aids. After her educational training, she traveled around the world as a hearing aid expert and advocated for quality hearing care through state-of-the-art hearing aid technology.
You expect a certain level of service. Transforming your hearing health is simple and convenient with Concierge Hearing Group. Our concierge telemedicine services give patients more options on where, when, and how they receive hearing health care. Patients may receive our high-quality care in our convenient Marina Del Rey office, a location of their choice in the Greater Los Angeles area, or via telehealth.
Hearing aid technology has improved drastically over the past couple of decades. Early hearing devices relied on vacuum tubes and bulky batteries, but today's instruments take advantage of digital signal processing, microchips and computerization. Analog technology still exists, but fewer and fewer manufacturers offer these devices, and many have phased them out entirely.
Hearing loss affects more than 48 million Americans of all ages making it one of the most common health conditions in the nation. It is the third most commonly reported physical condition, following arthritis and heart disease. It affects 1 out of 3 people by the age of 65. It's not just a disease of the elderly; however, it's becoming increasingly common in younger people who are exposed to excessive noise levels.
The first step in diagnosing hearing loss is to undergo a hearing evaluation. A comprehensive evaluation consists of a series of individual tests that will help determine the extent and type of hearing loss. Our certified audiologists are skilled in conducting several tests to help determine a solution to your condition.
Reviews (8)
Andy
Jan 10, 2020
Report
What can I say? Dr. Mock is simply the best! She is caring, compassionate, patient and unbelievably knowledgeable. She is everything you could ever want in a doctor. Before I found her, I was really struggling with my hearing loss and very depressed. Having Meniere's disease is a constant struggle, there is no cure and doctors cant offer much to help. Out of all the doctors that I have seen, she is the only one who was able to offer a practical solution that has made a huge impact on my everyday life. Although my hearing aid isn't a cure for my condition, it is a tool that has made my life a lot
Ann Nordahl
Jul 15, 2019
Report
Dr. Mock is great! I love that she's a one-woman shop with very customized care. I have taken my mom there a handful of times this year. My mom not only has some hearing loss but also a buzzing sound in her head, which was her main concern. Dr. Mock has been able to get the buzzing sound decreased, which is a blessing for my mom!
Dr. Mock is very caring and is willing to see you as many times as necessary. It's all included in the hearing aid cost.
So while yes, it may be pricier than Costco for example, you get a very knowledgeable audiologist who is available by phone or email anytime and someone
Dr. Mock is very caring and is willing to see you as many times as necessary. It's all included in the hearing aid cost.
So while yes, it may be pricier than Costco for example, you get a very knowledgeable audiologist who is available by phone or email anytime and someone
Mike Roze
Jun 28, 2019
Report
I have been a patient of Dr. Mock for over a year and she is simply great. She has helped me fit a pair of Lyric hearing aids. She is not only an expert on Lyric with extensive experience on how to fit them, but it’s her personal care and attention that make for a great experience. It took a little while until we got them to fit just right, and then I had some occasions where I had to temporarily remove them. She was always 100% supportive, doing her best for me. I would highly recommend her to anyone considering hearing aids.
Julie Raphael
Dec 30, 2018
Report
I can't thank Dr. Robin Mock enough for everything she has done for both my husband and myself. Our custom made hearing protection ear pieces are so helpful in loud environments, allowing us to hear close conversations and filter out the extremely loud background noises. The fitting was easy & convenient, and the exam was fully comprehensive not to mention professional. We really appreciate all of the concierge services available - such a time saver in this day! If anyone, at any age, or for any reason, has any needs for hearing protection or amplification, this is the place to go! Thanks Dr. Mock
Ronald Mellor
Dec 16, 2018
Report
Dr. Robin Mock of the Concierge Hearing Group provided me with splendid service when I acquired my first hearing aid. She understood my anxieties and advised me on the options. For the first few months I had frequent visits for fine tuning and hand-holding - the after-care was exceptional. For several minor problems - usually because I had not read the instructions carefully enough - she talked me through the adjustments on the phone. Five stars.
Glenn Hemanes
Sep 20, 2018
Report
Dr. Robin Mock is amazing! I am a relatively young and active 49 year old who didn't like the idea of wearing a hearing aid. That was until I met Dr. Mock. She understands the challenges of hearing loss and the stigmas related to it. She made the experience fun with her warmth, compassion and great sense of humor. The new technologies are very small and sophisticated. They are Bluetooth enabled, which allows me to listen to music, catch up on my podcasts and talk on the phone. I hear better than ever before, especially in business meetings, restaurants and social events. Most people don't know
Dalia Pelleg
Sep 12, 2018
Report
I chose Dr Robin Mock based only on the 5 star reviews she received on Yelp. I am totally new to hearing loss and to hearing aids. Dr Mock takes the time to ask questions about my lifestyle and is great in explaining the entire fitting process, how the hearing aids work, and what to look for in 'real life situations' outside her office. I met with her numerous times over a few months. We tested and discussed situations that I experienced in 'real life'. She was on point in understanding what my experienced were and made the audio adjustments that i needed at each stage of the process. Thank you
Dana Mazarin
Sep 02, 2018
Report
Dr. Mock is the best in the biz! Many dispensing audiologists are quick to slap a pair of hearing aids on you without explanation and send you on your way, but Dr. Mock cares about each one of her patients individually and really takes the time to explain your test results, what hearing aids will be best for you, and what you can expect on your journey to better hearing! And the best part is that SHE CAN COME TO YOU! We all know that getting to our appointments with traffic the way it is here in L.A. is no easy feat, so the fact that she can meet wherever it is convenient for you is amazing. Seriously
