Grand River Station

Took them 2 months to get back to me. When they finally did they answered only a few of my questions. Now it's back to them not returning my phone calls/emails. I had to contact the main company they are through and still not hearing anything back.

Building is clean and well-maintained. Tons of amenities. Very secure. Staff (Shannon especially) are more than helpful and friendly. Plus a great view! Couldn't ask for more.

The management at this building is horrible. I was pretty much guaranteed an apartment and then five days before I was supposed to move in they told me I couldn’t. I would go months without hearing anything from management. I would call and leave messages but I would not hear back. Their communication is a absolute joke..

This company are liers and scammers for application fee and get no response after submitting. This agency is fraudulent.

Brook at Grand River Station was very helpful when my roommate and I were searching for a new apartment. He gave us a tour of an available unit and then was very informative and kind when explaining payment and all the amenities that are available. Great job!

Since ownership of GRS was changed to Gorman & Company, it has been terrible. These are the same people that own Gund Brew Lofts, so keep that in mind when renting. Management is rude. The price is way too high for what you get and prices have been raised. I would have been there for three years but didn't renew my lease this year because of these reasons. You can get way more in this area for the price you pay.

The apartments are great and the area is perfect, but since new management took over in January it has been a complete turnaround. And not in a good way. This used to be a great place to live and management cared about their tenants. Now the new manager in the office is disrespectful, the trash and recycling area is usually overloaded, the outside windows are COVERED in spiders and spider webs, and the maintenance man has a kid with him. I really do not think that is safe, and he shouldn't be bringing kids into apartments or on the job. I pay for 2 parking spots and can only have 1 garage door

The front office staff is completely incompetent and incapable of completing the simplest of tasks. They are incapable of meeting deadlines and returning phone calls in a timely manner. Move on ...

Beautiful building. Provides much needed extra apartment space downtown, but has a long waiting list.