Lookout Ridge The
Call now
Call now
Website
Call
Lookout Ridge The
Lookout at the Ridge Apartment Homes for rent. We offer beautiful views of Mt. Hood and the Columbia River Gorge and is located in Washougal's prestigious Lookout Ridge Neighborhood. Your brand new home has stainless steel appliances, granite countertops, washer/dryer and more! Lookout at the Ridge provides a premiere apartment home living experience in Washougal, Washington.

But we don't have to tell you that, take a look for yourself! At Lookout at the Ridge we offer a wide selection of floor plan options to suit any lifestyle need. Ranging from one- to four-bedroom layouts, our apartment homes are perfect for your friends. The Pacific Northwest is here to greet you every day when living at Lookout at the Ridge.
Reviews (24)
Daniel Decker
Daniel Decker
Oct 21, 2021
Report
Whatever you do, do NOT rent here! We rented here just 2 weeks ago and when we arrived to the apartment, it was dirty, there were nails in the walls, where was cracked and chipped paint all over the place, we found food items from the prior tenant, we didn't have access to our garage, our blinds to the balcony don't close, there were damaged, bent blinds all over the house, and it smelled like mildew. Next, we tried doing our first load of the laundry and the washer broke. Then, when they finally sent someone to fix it a week later after multiple calls, that night a pipe broke within the walls
Josh Caldwell
Josh Caldwell
Aug 06, 2021
Report
I didn’t know that we joined the lower end kind of properties where we can spray paint can our vehicles on the side of the road (it’s all parallel parking basically everywhere that is “considered washougal city parking” this community has become so low valued and not a valued property that you can be proud to live in. I wouldn’t move here today had I known what it really was.
Jason Mccann
Jason Mccann
Jun 27, 2021
Report
Here was my experience trying to rent from Lookout.
1. Made appointment online drove 45 minutes
2. Office was closed for "unforseen circumstances"
3. Called a week later set up appointment drove 45 minutes
4. We arrive and are told that apartment isn't available
5. We are told 2 others are. We apply online their website gives us issues. We call multiple times and are told the last time thay someone else rented it while they were trying to resolve our issues.
6. We apply for the other apartment but it won't go thru. Lady in leasing office deletes our whole app and says try again. We do. Same
Brent Hegnauer
Brent Hegnauer
Jun 24, 2021
Report
Edit July 10 2021:
Before anything else, the maintenance crew here is outstanding. Art, D, and Elijah all work hard with the resources they have. The problems we've had are with items that require communication and followthrough from management (of which there have been plenty).
Google Reviews has a 4,000 character limit. There is more going on than what I'm able to fit here.
Management pushed move-in dates for our townhouse back 3 or 4 times, causing problems with the place we were moving out of and truck rental. After the 2nd or 3rd time, management admitted there were still "20 grand in damages
Ryan Dudar
Ryan Dudar
May 26, 2021
Report
Update after 6 months of renting:
I changed my review to 1 star. it is the beginning of summer and is 90 degrees outside and I've just realized that the one bedroom units do not have air conditioning. There is absolutely no way this apartment complex can justify charging $1100+ for a one bedroom apartment that doesn't have something as simple as air conditioning.
---------------------------------------------------------
I quite enjoy living here, but...
I have been overcharged every single month for rent. I was even double charged for my security deposit. So far, the management has been glad
Kirsten Guddat
Kirsten Guddat
Apr 02, 2021
Report
I've never written a review and I believe in trying to work things out directly. Having worked in Customer Service for several years and currently managing a Client Services team in the corporate world, I feel like I'm pretty reasonable. However, I'm here because the avenue of working things out directly hasn't worked and I'd like to save any future interested folks the trouble.
I've contacted the office several times; once in July, then several over the past few weeks. There was no response to my request in July, which I decided to simply drop. A few weeks ago, I submitted a request via the portal
Kingdom Motherhood
Kingdom Motherhood
Feb 22, 2021
Report
5 stars for the best maintenance crew we have ever had! D and Elijah are so friendly, helpful, and awesome. Anytime we need anything they get right on it, no matter what it is! Seriously, these guys are the best. Also the units are very nice, pretty thin walls, parkings very rough, but worth it for the price! Thanks D and Elijah! You go above and beyond.
Amanda B.
Amanda B.
Jul 26, 2020
Report
Not only are the apartments gorgeous but the ladies in the office are amazing. They don’t hesitate to help you and are so friendly every time! Even maintenance here is amazing! Living here has been a wonderful experience! Thank you all so much!!
Jennifer S.
Jennifer S.
Jul 15, 2020
Report
This review is long overdue!

We moved out in March and miss it so much!

Cons: #1 Parking, if you have two vehicles can get tricky. You can find parking but you will have to walk...far, sometimes. No biggie if you're an early bird but a procrastinator like myself will end up running around, forgetting where I parked, like a chicken with its head cut off. #2 Strict Rules: This one is just an opinion of mine since my previous management was super laid back. I did get caught sledding down our driveway like a 5 year old seeing snow for the first time. (I couldn't help myself, it's
Aaron C.
Aaron C.
Apr 21, 2020
Report
In a couple words, look elsewhere. Parking is terrible. Management is unempathetic and unhelpful. They forced us to cancel our garbage and walk our recycling and garbage 3 blocks to the community dumpster. They take more than a month and a half to fix a broken toilet flapper. For how much they charge in rent, it's honestly a ludicrously bad environment.

UPDATE: immediately following the post of this review, I received a call from management saying that they are UNWILLING to perform maintenance on the units here. So after a deposit, monthly rent, terrible parking, terrible communication, you
Maurissa E.
Maurissa E.
Oct 10, 2019
Report
I lived here for about 3 years and the management was constantly changing. Several members of the staff have been rude and their main focus was on new customers and not helping residents. They are notorious for never answering the phones.

I moved out in July and left the place spotless. I have yet to receive my deposit despite emails and phone calls.
The only pro's was the location of being in the camas school district and the maintenance guy was friendly.

They also have no place for children to play in the community and kids are always outside playing in the street which is a dangerous
Kiakona O.
Kiakona O.
Sep 25, 2019
Report
If I could leave negative stars I would. They are very responsive when you first move in. However, on moving out they are horrible at costumer service. Even when I lived there it was extremely hard to contact. You have to go into the office for any help. I had payments on auto deduction. Not realizing my card expired, they charge a late fee within 24hrs of being late. No notices or courteous alert. When moving out good luck. They don't walk through with you for last inspection. It's your cleaning skills against the cleaners they higher at a later time. After my deep cleaning I
Mckenna W.
Mckenna W.
Jul 16, 2019
Report
DONT LET THE VIEW FOOL YOU!!!!!

I did not want to move into another apartment. However when I saw this place the view and the apartment itself I decided to give it a try. Boy oh boy was I wrong to do so. For the most part the apartment has a very townhome feel, and the location is very nice. But that is really the only upside to these apartments. Everything else you have to go through to live here is nowhere near worth the view. The office staff is extremely rude Especially a woman by the name Veronica. The office hours are extremely inconvenient to anybody who has a job and somehow 90% of the
Jordan Lyford
Jordan Lyford
May 29, 2019
Report
I run by these apartments all the time and smile and say hello to people I see. A lady named Jessica was the fist and only person to actually smile back and say hello. The next time I went for a run she was there again so I stoped to chat. Lovely woman that said she only recently started managing the apartments.
To the person who hired this lady well done. The world needs more people who are friendly and engaging.
Shasta F.
Shasta F.
Oct 31, 2018
Report
I have been living here for two years, and have LOVED it. The front office team is fantastic, and truly cares about the people who live here. Our space is quiet and feels so home like. Sometimes I forget I'm in a complex! Any repairs needed on your house are done within 24 hours, and the mantiance staff is so kind. I will live here until I buy a home! So happy we chose Lookout @ The Ridge!
Robert G.
Robert G.
Oct 16, 2018
Report
Please read these reviews before you rent here. Yes, nice looking places, but the management is horrible. I left my trashcan outside my garage when I first moved in as they had given it to me full of trash. I cleaned it and tried to air it....and BOOM...$50 fine, no questions, no warning.

There is also the physical location. It is a nice view, but in the winter when there were ice storms you had to drive up steep hills and then your drive way was back down a hill. Also, the management company refused to do any ice or snow removal; they care nothing for their tenants.

When I deployed I went
Kayla F.
Kayla F.
Mar 22, 2018
Report
I DO NOT recommend this place to anyone! They are all nice & everything looks nice(very nice apartments and a good view) but unless you want to lose your deposit and have to pay more then don't come here! They made me replace their carpets and pay a whole lot of money because I had a pet and they made the excuse of pet urine on the carpets(there wasn't) I spent hours on that apartment and cleaning but it was obviously not good enough! Don't let them fool you! Do not rent from here!
Julian D.
Julian D.
Sep 13, 2017
Report
This place is a ripoff DO NOT RENT FROM HERE. Let me tell you why, me and my SO started to look for a place to live and we had some roommates and we found this place.


So I have been in the apartments before and I know how they look so I didn't really need to see it but I took my SO and other roommates to see it. We go and see it and after we tried to fill out the application (they are paperless so online only... For everything). We run into a problem because I don't have a middle name my state ID has has an asterisk in it and the online application wouldn't work so we went and
Andrew R.
Andrew R.
Aug 05, 2017
Report
Extremely poor customer service. My mother has lived here for almost three years, and has been constantly harassed from day one. The rents are already usurious enough, to be treated with literal contempt by a low level employee is too much. Rebecca's behavior is wildly inappropriate and so unpredictable one has to wonder what the ownership of this property thinks of her.

Also, Rebecca has flatly refused to give us the name and number of the owners. Even tho this is publicly available information. Called four times to complain and only once got a human being who curtly took my report and
Raechill D.
Raechill D.
May 05, 2017
Report
I thought I wanted to move here until I read all of the negative reviews and experienced first hand what they were all talking about. Make sure if you apply to live there you are absolutely sure because if you change your mind for any reason you lose your 250.00 fee they call admin. Fee. Not cool. But, I am satisfied because I found a better place to move to and that makes up for all of it!
Ryan S.
Ryan S.
Mar 15, 2017
Report
If I could give this complex zero stars, I would. The other reviews left on here are VERY accurate. I don't even know where to begin with the complaints regarding this complex. Let's start with Management-first of all, there has been an unusual amount of turnover with management. Current management does not care about the tenants, but, instead sugar coats things and has no concern for tenants needs or issues that come up. Issues are not addressed in a timely manner and are covered up with fake apologies.

There are dog feces all over the complex because they can't seem to keep dog
Megan M.
Megan M.
Sep 26, 2015
Report
One more update then I'm done with this place. We never got our deposit back. After arguing with the manager, I finally had to write a letter, copy the management company, and list out all the laws they were breaking and the fact that if they didn't comply, we could take them to a small claims court and they'd had to pay us twice the amount (please, please be an informed tenant).
What do you know, a week later and we had a check in the mail.
This was a few months ago but this has been an ongoing saga so now that we're in our own home, I can take the time to update my review
Victoria V.
Victoria V.
Sep 17, 2014
Report
They have pretty nice apartments. The kitchens are new and the place looks nice. They are some with a view. But that is all the positive feed back I can think to give. The office managers have changed four times in the year I lived there. The consistently lose paperwork or forget to follow through. The do not enforce anything so if you like dog crap on the sidewalk every 15 feet all winter long look no further.

I had a package that didn't fit in my mailbox and my work hours match their office hours. The three times I managed to go in during their hour they were not there. I called them three
Jeff A.
Jeff A.
Feb 04, 2012
Report
This place is really nice. I lived in a 3 bed townhome. The size is excellent (~1600sqft), price was great, and the area is very nice. It is full of newer track homes, nestled in older neighborhoods around. The view to the Columbia River is pretty spectacular despite the power lines as a real eyesore. Someone, please bury them! haha. Also, there are some nice hiking trails not far (along the Washougal River, and around Lacamas Lake). The Washougal River is basically 4 blocks away. I see people fishing there from time to time.

Anyway, never had any problems. No management problems, and no problems