Property Management Systems
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Property Management Systems
Since 1998, Property Management Systems has offered expert assistance navigating the complex world of the San Francisco residential rental housing industry. We help owners manage their properties in specific, customizable areas, while at the same time assist residents by providing secure rental housing as efficiently as possible.

Our expertise is matched only by our commitment to providing quality service to our clients based upon our Core Values. Since its inception as a small consultancy assisting in rent board matters, Property Management Systems grew into a full-service firm delivering comprehensive and customized property management solutions.
Services
Property Management Systems was founded in 1998, by Michelle L. Horneff-Cohen, a licensed real estate broker who has been working in the San Francisco housing industry since the mid-'90s. What began as a small consultancy grew into a full-service firm staffed by a team of skilled professionals. Together, the Property Management Systems team has managed and leased thousands of residential units throughout San Francisco.
We believe in being transparent. We never want you to have a communication with us that is not crystal clear. To that end, we have included our entire rental process here in order to set expectations right from the beginning. When you rent from Property Management Systems, you will enjoy working with our staff of qualified professionals.
We offer a broad range of services tailored to each client. Whether you need full-service property management, assistance at the rent board, strategic advice on your building, or anything in between, we have a customized solution for you. Because property owners have unique needs, we offer a range of packages to accommodate all shapes and sizes of property management situations.
2. Signed "Rental Policy Agreement": EACH applicant over 18 years of age who will be residing in the unit must read, agree to, and sign Property Management System's "Rental Policy Agreement." 3. Provide Credit Check/Processing Fee: EACH applicant over 18 years of age who will be residing in the unit must provide a $40.00 non-refundable credit check and processing fee.
One of our specialties that makes us unique is representing property owners at the San Francisco Residential Rent Stabilization and Arbitration Board (SF Rent Board). In fact, Property Management Systems began in 1998 as a small consultancy focused entirely on rent board matters.

Our assistance includes preparing, filing, and serving, submitting filing notices and petitions on your behalf, appearing with you before the San Francisco Residential Rent Stabilization and Arbitration Board, and counseling you on getting organized for efficiency and compliance.We are with you every step of the way.
Reviews (6)
Deidre Howell
Deidre Howell
Dec 23, 2017
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The worst EVER! They deposited my check a week before the 1st of the month. They even put me on hold to try and prove that I had sent a check dated in the wrong month....they ACTUALLY came back on the phone and said, "Oh, you did date your check for the first and we deposited it early."
As if that would have been a reason valid to deposit my check early!!!!!!!
They moved offices and only sent out one notice and did not put a mail forward to their new offices. It was only by chance that I had sent in our rent check early so we found out in time that our rent check had not been received. We NEVER
Andrew Duszak
Andrew Duszak
Sep 26, 2016
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Property Management Systems is an utterly inept & unethical business. Do no rent from them. My husband & I rented a unit through them for just about 7 years. From 2009-2016 our rent increased $1,800! They have abysmal customer service. Calls, emails, faxes, certified letters all go unanswered. The owner, Michelle Horneff-Cohen, cannot run a company. Letters from them are full of typos, bad grammar, etc. Other employees, whose name I will spare, are equally useless in their response. I would receive letters for the annual security deposit interest earned, guess what, no check enclosed. Never got
Don & Nari McLeod
Don & Nari McLeod
Nov 13, 2015
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I joined Property Management Systems an year ago and it has been a wonderful year in terms of both my professional growth and relationship with co-workers. This company truly has a passion to serve the community by offering housing for all incomes . They are commited to excellence and they take care of their employees.
Zdeleo
Zdeleo
Sep 01, 2015
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Property Management Systems is TERRIBLE. My wife and I moved out of our apartment on June 6th, 2015. I have called them 15 times about the status of my security deposit and never once have I gotten a direct answer. First, they blamed it on the owner of the building. Now they act like they have no idea what I am talking about. Every time I have called they said they would call me back, but not once has anyone from their office called me. I am currently waiting on the owner of Property Management Systems, Michelle, to call me back. I do not understand why business can not just adhere to proper business
Kisha Brock
Kisha Brock
Jun 24, 2015
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I am proud to be a team member for over 11 years at Property Management Systems. Throughout the years, I've gained invaluable experience in the property manage field. Property Management Systems is vested in making the property management experience a pleasant experience for owners, tenants, and vendors by continuing to educate the staff on the constantly changing rental industry and by tailoring our services to meet the needs of our clients.
Benja Juster
Benja Juster
Dec 27, 2014
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PMS has made my living situation feel like a scam.
Not a single time have they ever responded to the many requests for maintenance I've submitted through their online portal. To get anything done here, I have to call the landlord directly.
They filled our heads with false promises upon signing, and never cared to follow through. They don't do anything but force you to sign a 50 page lease and take your money. Don't believe anything they say.
We've experienced countless plumbing back ups, sewage pooling in our garage, hundreds of flies festering in the sewage. Most recently our downstairs neighbor