Hotel Union Square is a San Francisco Hotel that is situated in the heart of the San Francisco Shopping District with some of the finest department stores and designer shops around. The sounds of ringing cable car bells recall the nostalgic old San Francisco days. Built over 100 years ago in 1913 for the 1915 Pan Pacific Exposition, Union Square Hotel is a visually stimulating fusion of art deco and classic San Francisco style.
Aside from the art deco aesthetic and rich history, our Union Square Hotel has some of the most unique Suites in the city. Paying tribute to literary aficionados, The Dashiell Hammett Suite is stylized to reflect the era and history of the early 1900's.
Aside from the art deco aesthetic and rich history, our Union Square Hotel has some of the most unique Suites in the city. Paying tribute to literary aficionados, The Dashiell Hammett Suite is stylized to reflect the era and history of the early 1900's.
Services
Hotel Union Square is one the most historic San Francisco Hotels. For more than 100 years, our ideally-located Accommodations have welcomed visitors who come to enjoy all that the city has to offer. Visitors enjoy original touches throughout the Hotel, such as the Egyptian-motif mosaic murals which were created in 1915, as well as a host of modern amenities that ensure a stay at Hotel Union Square is comfortable and convenient in every way.
AAA card members ONLY, Save up to 30%! We invite you to experience the best of San Francisco and take full advantage of your AAA membership. We offer special AAA rates at Hotel Union Square! See our San Francisco Visitors Blog to enjoy interesting articles about all there is to do, see and experience in San Francisco.
The central location of our San Francisco Hotel in Union Square is on the famed Powell Street Cable Car line, and steps from Union Square, San Francisco's Theater District, and world-renowned San Francisco Restaurants, San Francisco Shopping venues, exciting nightlife and many San Francisco Activities.
Our San Francisco hotel seeks to provide an enjoyable experience for guests of all abilities. Hotel Union Square's accessible features public spaces designed to be accessible to all of our guests. If you need further assistance, please see a member of our staff. Accessible route from the hotel's accessible public entrance to the meeting room/ballroom area.
The Guest Rooms and Guest Suites at Hotel Union Square are more than just a place to stay while you explore San Francisco. The Accommodations at our historic San Francisco Hotel are part of the experience, and each of our well-appointed Rooms and Suites were designed to ensure that every guest feels like a VIP.
Reviews (23)
George Kerr
Dec 12, 2021
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Anyone looking for a stay in the near future should avoid this place like the plague. Nowhere on their website nor anywhere associated with the hotel does it say they're temporarily closed and operating as an emergency homeless shelter. You can't even call to check, there's nobody at the phone (I sat on a loop of dial tones for 45 minutes, lest you doubt me).
I would not be as upset with this whole situation if they would contact me or the company I booked through so I could get refunded. However, the only people you can (ironically) get ahold of work in the reservations department.
EDIT: I wanted
I would not be as upset with this whole situation if they would contact me or the company I booked through so I could get refunded. However, the only people you can (ironically) get ahold of work in the reservations department.
EDIT: I wanted
Sola A.
Feb 22, 2021
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So this hotel has been turned into a shelter for the homeless apparently since June or may of this year but for some bizarre freaking reason, they are still accepting reservations. I got to this hotel the night before thanksgiving where I was met by a bewildered and aggressive security guard with an less than helpful vibe and a go to hell attitude. Tried to call the number listed on the reservation and no one picked up.... finally got their reservations desk and the first staff member did not even know about the current state of the hotel, the second staff member was more helpful, AND NOW THEY
Shakira Lemmon
Oct 13, 2020
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Tj D.
Sep 28, 2020
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Our stay at Hotel Union square was absolutely fantastic. The location was central to everything and a great starting point each day. The bart station was close by for getting to and from the airport, and our rental car place was also around the corner from the hotel. So mega kudos for the location. We were able to recharge and relax in our spacious room. Between the packed schedule, this room gave us a great place to retreat when needed. The staffing was beyond excellent, and very kind and helpful. We stayed in the King Premium room with a view of Powell St. It was surprisingly quiet given the
Molly M.
Jan 09, 2020
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Stayed in the penthouse suite for my birthday and had a wonderful experience. The outdoor patio really sold me, it is protected from the wind but still provides pretty city views and lights. There is seating in the living room and the outdoor patio for entertaining guests. The mini fridge & all other amenities came in handy and I had no problems. Got the night during the holiday Black Friday extended sale so for the price of the hotel and everything that came with it I have no complaints! People down at hotel lobby were friendly and attentive. Made for a wonderful birthday that was located
Jamelani Z.
Jan 02, 2020
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This was my first time driving in san fran & I found it difficult to figure out which parking lot was a part of the hotel as I booked the Parking package deal. Frustrated of trying to figure it out, I called the front desk. The person working the front desk was pretty rude & made me feel "silly" for having to ask where to park. Was told to park the car in the loading dock & leave the key with them (car was not inspected so I prayed that when I checked out nothing would be wrong with the car). At this time I was so tired after driving that all I wanted was to settle in the
Regine Robles
Dec 20, 2019
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Great value. The location is unbeatable—close to public transit, so many different restaurants, and a quick walk from tour meeting points.
The room was comfortable, and although you can see the age of the building, they did their best in providing modern amenities. My only complaint would be the noise—we were in a corner room, and could hear everything on the street.
The staff was kind and extremely helpful.
The room was comfortable, and although you can see the age of the building, they did their best in providing modern amenities. My only complaint would be the noise—we were in a corner room, and could hear everything on the street.
The staff was kind and extremely helpful.
Evelyn R.
Nov 06, 2019
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I always stay here when visiting San Franscisco. It's a superb location and I find it to be a small fine little place. Yes rooms are small but prices are good. Yes it's older but that give it charm. It has a little bit of a weird smell on the hallways but not in the rooms. The bed and pillows were very comfy but I'm not really a bed snob. Can pretty much sleep anywhere. Was not loud at all as we had an interior room. The bathroom was small bit clean and did the job for what we needed. Ceiling fan is a blessing to keep things circulating. Large closet and a desk were present
Alexa Ironside
Oct 19, 2019
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I would not stay at this hotel again. The rooms on their website are NOT an accurate representation of the hotel and what you'll get. For example, my room did not have a window!! When I asked to change to a room with a window, I was told it wouldn't have AC and that the window in the new room would opened up to the fire escape. This didn't make me feel safe. In addition, the hotel smells like urine and mold. All my clothes now smell. I even had a co-worker pick me up one morning and she also commented on the strong oder in the front lobby. Location was great (if you want to stay right downtown
Michelle M.
Oct 11, 2019
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Edmundo Fernandez
Aug 31, 2019
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Rodolfo Espinoza
Aug 06, 2019
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Overall the staff was very courteous and friendly, and accomodating to the best of their abilities which my wife and I really liked. This was our honeymoon and we picked this hotel in particular because of the amazing pictures and location, upon arrival we where extremely disappointed with the quality of rooms which the rough looking furniture in the rooms, to the trashy looking bed sheets with the room numbers written on them. Once again the staff was great with their response and we where moved to a different room where the furniture didn't look like it came back from WWII but it was still in
Zachary St Romain
Jul 30, 2019
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This hotel exceeded our expectations by a long shot. We stayed in a junior suite for 6 nights. The location is perfect. Room is HUGE with a HUGE walk in shower. Room was very clean. Mini fridge in the room eventhough it doesn't state that on the websites. Staff was great. Wine hour was a plus. Best trip EVER! Will 100p% be back!
Nicko Wardana
Jul 30, 2019
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The place located in the heart of Downtown SF. The overall place experience was not bad. The price per night was average.
Pros: Nice room, large bathroom, very clean, location, front desk service, free evening amenities
Cons: The room I was staying don't have a centralize AC therefore it's very loud, not very upfront with the hidden fees (they told me about the fees after they swiped my card)
Side note: They charged me double after I check my bank statement. It takes about 2 days to resolve this issue but the employee was very understanding and polite. They refunded my money within 48 hours
Pros: Nice room, large bathroom, very clean, location, front desk service, free evening amenities
Cons: The room I was staying don't have a centralize AC therefore it's very loud, not very upfront with the hidden fees (they told me about the fees after they swiped my card)
Side note: They charged me double after I check my bank statement. It takes about 2 days to resolve this issue but the employee was very understanding and polite. They refunded my money within 48 hours
Monique S.
Jun 16, 2019
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We used to love staying here, but it seems with the daily amenities fees, and the very uncomfortable mattress we slept on - not worth it anymore. We had to call the front desk around 10pm about people running around the room upstairs for an hour, which didn't stop until around 2:00am. While that's not the hotels fault, it made our stay worse. Maybe in a pinch we will stay here, but unfortunately we were really let down by the hotel this time. For the price we paid we may stay at another hotel. :(
Three stars because it was very clean and the staff is friendly.
Three stars because it was very clean and the staff is friendly.
Jennifer B.
May 09, 2019
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Corrine C.
Apr 19, 2019
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This past weekend was my second time staying here. I came back for the familiarity, price, and location. The first time I had a queen bed but the room was quite small, I think it was a petite queen room. Well it sure was petite but still got the job done. I go to San Fran more for the city than the hotel.
This time they upgraded us to a delux room and it was so much bigger. I appreciated the upgrade!
Location is great, not far from most attractions/shopping/sights. However, just know Tenderloin is only a few streets away which is not a good area. But it is still far enough away that I felt
This time they upgraded us to a delux room and it was so much bigger. I appreciated the upgrade!
Location is great, not far from most attractions/shopping/sights. However, just know Tenderloin is only a few streets away which is not a good area. But it is still far enough away that I felt
Trey W.
Mar 20, 2019
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TLDR: Perhaps great for tourists on a budget, but horrible for business travelers.
The Hotel Union Square is a barebones establishment (read motel). I arrived at check in to see another disgruntled customer talking to the front desk. She had found clumps of hair in her bed, the sink and the tub and wanted a refund. Great start.
I finally get to my room and it's a tiny tiny 100 sqft corner room. It's hot and there's only a ceiling fan, so I open the window to find it's directly accessible to the fire escape with no security whatsoever preventing anyone from entering my room
The Hotel Union Square is a barebones establishment (read motel). I arrived at check in to see another disgruntled customer talking to the front desk. She had found clumps of hair in her bed, the sink and the tub and wanted a refund. Great start.
I finally get to my room and it's a tiny tiny 100 sqft corner room. It's hot and there's only a ceiling fan, so I open the window to find it's directly accessible to the fire escape with no security whatsoever preventing anyone from entering my room
Chloe A.
Jan 05, 2019
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We loved this hotel, it's a little small but great location and beautiful decor, comfy beds and clean. Very beautiful hallways and main area. Free wine 5-6 every night.
My only notes? there's not really a good spot to get ready at if you're trying to do makeup and hair. I settled for the floor in front of the closet mirror but there's not great lighting. There's also no fridge which was the biggest setback because we couldn't save any leftovers. also there's a $100 deposit which was fine but we weren't notified of this until we were checking in so it was
My only notes? there's not really a good spot to get ready at if you're trying to do makeup and hair. I settled for the floor in front of the closet mirror but there's not great lighting. There's also no fridge which was the biggest setback because we couldn't save any leftovers. also there's a $100 deposit which was fine but we weren't notified of this until we were checking in so it was
Setsuna L.
Dec 11, 2018
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I was very unhappy with this hotel. I booked the hotel through Booking.com but was forced to cancel my reservation due to illness. Now, I understand that the hotel has a 24 hr limit to cancellation but I was 30 minutes behind the limit. I called twice, emailed twice, and constantly received the run-around from staff that they would have a manager get back to me. They didn't. And when they finally did two days later and after my card was charged, they claimed that my cancellation was the day of the scheduled reservation. I corrected them and they backed down, only to claim that as I was half
Mary T.
Sep 29, 2018
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I visit San Francisco frequently and stay in the Union Square area most often. I prefer smaller hotels and have stayed at many of the area 'boutique' hotels. With a boutique hotel, I expect smaller rooms and quirks you won't find at a new or larger chain property. As I noted in the header, this property is decent, but has potential.
I always ask for a room with two beds in a boutique hotel, it allows for more space overall. I'd read that not every room in HUS has air conditioning, I guess I was lucky, mine did, but I didn't need it. I actually found my room a bit cold
I always ask for a room with two beds in a boutique hotel, it allows for more space overall. I'd read that not every room in HUS has air conditioning, I guess I was lucky, mine did, but I didn't need it. I actually found my room a bit cold
Lance Z.
Aug 18, 2016
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I stayed here for business. The desk staff was courteous. The lobby was pretty cool in its styling, fooling me into thinking I was being put up in a nicer facility.
The $15 fee was off-putting. The room... Well... That's another story.
Coming to the room they provided me was sort of a Machiavellian experience. I expected to see demonic twin girls randomly appear in the cramped hallways.
The room.. Where to start? The smell? Let's start with that. The mildewy dusty wet dead thing smell is strong enough to suppress the faint aroma of pee that I assume is wafting up from somewhere
The $15 fee was off-putting. The room... Well... That's another story.
Coming to the room they provided me was sort of a Machiavellian experience. I expected to see demonic twin girls randomly appear in the cramped hallways.
The room.. Where to start? The smell? Let's start with that. The mildewy dusty wet dead thing smell is strong enough to suppress the faint aroma of pee that I assume is wafting up from somewhere
Tiffany D.
Dec 19, 2014
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1 1 1 1 review (single ones) goes to Hotel Union Square!
Kasia, who was the lobby assistant during the time I was there, was very accomodating and friendly!
The narrow hallways, reminded me of New York apartments. Their rooms and decor are modern and up to date. May I add, contemporary?
I liked how they provided makeup remover wipes. That was special.
Located in the heart of Union Square, it is super convenient to get around!
Kasia, who was the lobby assistant during the time I was there, was very accomodating and friendly!
The narrow hallways, reminded me of New York apartments. Their rooms and decor are modern and up to date. May I add, contemporary?
I liked how they provided makeup remover wipes. That was special.
Located in the heart of Union Square, it is super convenient to get around!
