In helping the environment Regent Square Rentals uses green laminate flooring, recycled latex paints, and other green products in remodeling and maintenance of its properties. No major problems and they've been responsive to any repairs we needed made when we moved in.
The leasing office was friendly & responsive when we were initially looking at places -- they showed us many options to choose from and even switched out the oven in our current place before we moved in because I said I wanted a larger (full-sized) one.Maintenance people are very friendly and typically show up within a day of us reporting an issue.
The leasing office was friendly & responsive when we were initially looking at places -- they showed us many options to choose from and even switched out the oven in our current place before we moved in because I said I wanted a larger (full-sized) one.Maintenance people are very friendly and typically show up within a day of us reporting an issue.
Reviews (10)
Valshea
Sep 27, 2021
Report
I've lived in two buildings in the last couple years rented from Regent Square Rentals. The ladies you'll meet to show you the apartments are great. The maintenance workers are spotty. I had my ceiling cave in and damage my belongings - I had to live with a friend for the next two weeks while they "fixed" it. I figured "fine, it's an old building, pipes will leak and cause water damage. They happily replaced my rug and would have replaced anything else that sustained damage. I was offered an apartment two floors up from me and help moving my bed, but my wifi (Fios) wouldn't reach that apartment
Tyler Emery
Aug 29, 2021
Report
My building has had several break ins recently. I've called maintenance and the main office quite a few times about the building door being able to be opened with a credit card, rather than an actual key. Their solution was to put a piece of metal in front of the doorknob. I informed them that it can still be opened by literally anyone with a credit card or something similar. Rather than replacing the door, they continued to patch it with a piece of wood. Again, the door is still loose and not secure. Still able to be opened by anyone with a credit card. I will happily edit this review once a proper
Seamus Ifrinn
Aug 26, 2021
Report
Chris Isaacs
Aug 25, 2021
Report
So, I'm giving my experience 5 stars. The buildings are old, the floors aren't super level, and quite a bit of upgrading could be done to modernize. For the money though, it's a great value. And all credit, whenever we have an issue, it gets remedied very quickly. When we moved in, the oven we had was old; we requested a new one and the next day we had a new one. The vanity in the bathroom was old and needed repair, new vanity. The kitchen flooring was dated and coming apart... boom - new tile! You can't beat service like that. And the people who live in this area are super friendly. I truly have
Tifanie Tiberio
Aug 05, 2021
Report
(Thankfully) former tenant - they’re the absolute worst landlords I’ve ever rented from in my life. They charge top dollar for the lowest quality apartments. Maintenance staff is terrible, management is even worse. Don’t waste your time or money with these slumlords. I could write paragraphs but I’d rather spend my time enjoying my new house and never look back.
Greg
Jul 23, 2021
Report
Predatory slum lords, stay away. They do not adhere to their own contract policies, turned over a dirty apartment, not responsive at all to improvements or fixes, not well kept apartments, and put nothing in writing so they have no liability when their staff lie to your face. Rent from an owner of find any other agency to rent from.
Alexis Eisaman
Jul 17, 2021
Report
Slum lords. Please find elsewhere to rent. ESPECIALLY if you are a female planning to live alone. They want you to let maintenance whenever, and these guys don’t wear uniforms and come at all times of the day. They don’t answer calls or emails, their lease encompasses just enough to let them screw you over.
The professionalism is DISGUSTING (Brittany, Jim and Kelsey I am looking at you three.) my bathroom was halfway finished the entire duration of my lease, everytime I’d call they told me that maintenance would be out “this week”
One of their office staff threatened me, even though
The professionalism is DISGUSTING (Brittany, Jim and Kelsey I am looking at you three.) my bathroom was halfway finished the entire duration of my lease, everytime I’d call they told me that maintenance would be out “this week”
One of their office staff threatened me, even though
Pa Trucker
Jul 07, 2021
Report
Justin Michael
May 27, 2021
Report
Rented from them for a couple years. Professional and attentive. When I had issues with heater or electric, responses were within a timely manner. I broke my leg in a severe way right before my lease was up and they were understanding with not having a full clean out done in time. I'm old enough to remember when the west end of wilkinsburg was a run down rougher place. This company, along with a couple of others, have saved many houses from becoming dilapidated and helped to bring the neighborhood back. These are older houses with old pipes and floors and walls, so you may run into issues, but
April Mitchell
Mar 06, 2021
Report
I've had nothing but a great experience with Regent Square Rentals. My property was nice but just too small for all my items so I am moving into one of their bigger properties. The issues that did have got fixed the same day or next day. The staff is very receptive. They were really helpful in helping me find a bigger place to move into. Properties could use some updates but they are getting there. They have so many properties that it's going to take some time. I will continue to rent from them until I buy a home.
