Charter House

Several years ago, the owners decided to renovate the lobby and the second-floor mezzanine. Our seniors recommended that, instead of spending money on the renovation, that they use their funds to restore the building's infrastructure. They did not listen to us. When they tore out the walls, we had mice and roaches we can't get rid of. Since they did not focus on the infrastructure, we still have mold, plumbing leaks, elevator breakdowns, water shutoffs, and, since they cancelled our security guards, problems with unknown individuals entering the building and sleeping in the lobby and stairwells

If I could give this place a negative 10 review I would. My father in law passed away and since we were out of town, it took us a few days to get there. The manager MICHAEL BROWN assured us no one was in the apt. However, when we got there all of his jewelry was missing along with several other items including cash. We knew for a fact it was there because he told us. Also, this Michael Brown guy assured my wife and I we would get the deposit back and low and behold, nothing. After several attempts to contact him, he finally sent me a text saying he would call back after the holidays. He has since

I live at the charter house and I enjoy living here .the leasing agent is very nice . and has taken care of any problem .i have had .you dont have to wait long to have things done in your house from staff the place is kept clean . your truly MR D CROSBY

WARNING to the wise if you're looking for a place for a senior keep on looking charter house is the worst!! PLACE IVE EVER LIVED THE RESIDENTS FIGHT, AND NIT PIC EACH OTHER A LOT OF LOITERING IN LOBBY AND FOR ITS SUPPOSE TO BE A SENIOR CITIZEN BUILDING A LOT OF PARTYING THERE ON THE WEEKEND AND LETS NOT FORGET IN THE APARTMENT ARE VERY SMALL AND THE HEAT YOU WHOULD THINK U COULD CONTROL YOUR HEAT I WHOULD TURN THE HEAT OFF AND LEAVE AND COME BACK AND IT WHOULD FEEL LIKE 90 DEGREE SUMMER SO I HAD TO OPEN THE ONE WINDOW TO GET SOME AIR AND THE RATS AND ROACHES ARE OVERWELLMING ITS NOT A GOOD PLACE

This appears to be just what's needed to maintain a positive and productive life style. I am a disabled veteran and in much need of wheelchair respected man. Thank you so very much.