Northwest Hills Eye Care
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Northwest Hills Eye Care
We're proud to be Central Austin's Eye Care Specialist. We offer comprehensive eye care services and eyewear for the whole family. Our staff looks forward to helping you with all of your eye health needs. We will take the time to answer all of your questions and ensure you understand all of your options.

At Northwest Hills Eye Care we are committed to enhancing the quality of life of every patient by assuring that each patient is achieving their best possible vision. We want to provide our patients with superior and personalized eye care while utilizing the finest materials and technology available, delivered by a competent and caring team.
Services
Northwest Hills Eye Care is pleased to offer a wide range of optometric services, eye care products including eyeglasses, specialty eyewear, frames, and contact lenses. Our staff is happy to help however we can. We are committed to enhancing the quality of life of every patient by assuring that each patient is achieving their best possible vision.
Our team of eye care professionals is experienced and friendly. We're here to help all patients understand their benefits, schedule appointments, and fulfill their eye doctor's orders. Our opticians can give you guidance in picking out your perfect pair of eyewear, and our friendly office staff is knowledgeable about billing and benefits coverage.
At Northwest Hills Eye Care, we are pleased to offer a wide range of optometry services for our community! Our experienced optometrists can provide you with thorough eye evaluations, determine if you need corrective lenses and your exact prescription strength, fit you with the appropriate specialty eyewear, and help you pick out the most flattering pair of glasses for your face shape and skin tone.
I absolutely love being an optometrist and getting to know my patients personally! Practicing as a low vision specialist is incredibly rewarding. I enjoy helping children and adults be able to function better in their daily lives by improving their visual functioning with low vision aids.

I also really delight in the challenges of fitting difficult contact patients, helping treat my patient's eye disease and watching a child see clearly through their first pair of glasses.I have been truly blessed with a great family, wonderful staff and awesome patients! I would love to have you as a new patient in the practice.
Blue light glasses in Austin, TX are ideal for anyone who spends a lot of time looking at screens. Electronic devices have become an integral part of our lives in modern society. From the moment we awaken to the time we close our eyes to go to sleep, our eyes are exposed to blue light from one device to another.
Reviews (21)
Aimee Randle
Aimee Randle
Feb 02, 2022
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I’ve searched over the years for a good eye doctor and I have found it. The staff is friendly, knowledgeable and prompt. I have had several eye exams as well as a sick visit (eye infection). I will recommend Northwest Hills Eye Care to all my friends and family.
Rose Blanchard
Rose Blanchard
Jan 23, 2022
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My call requesting an appointment was addressed promptly and courteously. All information I received from front desk staff, technicians, and the doctor was thorough and clear. Everyone was kind and so responsive! I learned so much from the Doctor. I left the office feeling cared for, listened to, and well informed.
Suzanne P.
Suzanne P.
Jan 10, 2022
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Absolutely the WORST service ever. Front desk is lazy and rude with zero interest in assisting with anything. All of them should go work a year at the mall at a really tough service job. Maybe they would learn something but they seem to stupid to do even that. There are plenty of much better places to go than this F grade dump
Emily Cummings
Emily Cummings
Jan 05, 2022
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All the staff were very professional and efficient. I've worn glasses since I was 5 and always dreaded trying on new frames because I have a hard time finding the right fit for a small face and narrow eyes. Gabriela made me feel so comfortable and brought me her recommendations. I've never tried on multiple frames that I liked the same day as my exam. I even had a hard time deciding because she did so great. Thank you Gabriela for making the most stressful part of my eye exams enjoyable!
Susan Haynes
Susan Haynes
Jan 03, 2022
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Just wowzers. Fabulous experience today from start to finish. Fast, friendly efficient. No time wasted. Optician was involved and interested and honest about which frames worked best and I am in love with my new pair. Could not have had a better experience - I will be back.
Rick Geyer
Rick Geyer
Dec 16, 2021
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Super professional, competent people that are very friendly. The best part is that they didn't pressure me about getting my frames there. Their operation is very efficient too. Great practice!
The Average Man
The Average Man
Dec 15, 2021
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The staff at Northwest Hills Eye Care are always friendly and very helpful. Dr. Miller cares about her patients and goes the extra mile to make sure your vision is where it needs to be!
Colette Loudin
Colette Loudin
Oct 31, 2021
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Kind, gentle and knowledgeable staff. Affordable care. The doctors were gifted in explaining the eye and walking my kids through their prescriptions and eye health. We could not have asked for a better experience.
Keith Howanitz
Keith Howanitz
Oct 11, 2021
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Knowledgeable staff who take the time to really learn about your needs and assist you. Great selection of top quality eyeglasses and related vision gear. Went after a friend recommended them for purchasing Silhouette glasses, and very happy with their service and wide range of demo frames.
M. N.
M. N.
Jul 15, 2021
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The high scores are about the doctors. The low scores are about the receptionists. I agree with the low scores. We never got past the receptionist. There was an error that the automated system made and somehow it was our fault. My husband and I both got texts stating 4/4:15 respectively but when we got there they wanted to argue with us that we were told (by a faulty automated system) that it was 3:30. Even with texts as proof. Again, like others have mentioned, no apologies mentioned, no ownership of the errors the automated system made. Just rude behavior even though they represent the system
Beth S.
Beth S.
Mar 25, 2021
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I came here to get an Rx for contacts and a new pair of glasses. They have a very unique set of glasses to choose from and Joe from the was so helpful! By far the best glasses experience I've ever had - thanks to Joe. I'm so happy with the glasses he helped me find - they are comfortable and stylish!
John A. Gorman -Kilderkin R.
John A. Gorman -Kilderkin R.
Mar 19, 2021
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Wonderful, caring service - up to a point. Very attentive staff. Doctor and staff very patient with my special needs son. My son, who has more vision, worked hard to get the right script, and they worked with him. Dr Miller is fantastic.
Centennial K.
Centennial K.
Jan 04, 2021
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Today was my first time going to Northwest Hills eye care and I will definitely be returning. The office was clean and everyone took care to clean everything thoroughly. They even wiped down my insurance card and license after they handed it back! The staff was very kind and quick. I was only waiting a few minutes before being called back. The technician was thorough and knowledgeable. Dr Schutte was friendly, thoughtful, and took the time to explain things to me. The person who helped me pick out glasses was fun to partner with. They gave me honest opinions and suggestions. Anything I tried on
Daniel M.
Daniel M.
Jan 15, 2020
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After a several years of coming to Northwest Hills EyeCare I experienced the worst customer service ever. I called to find out what I had to do about getting my daughters broken glasses replaced and got through to an answering machine. I left a message and they returned the call when it was impossible for me to answer so I missed out and had to call back again. This time I got a receptionist who directed me to the frames people who's answering machine I got. I don't think I received a call back from them. My wife called and got an answering machine and no return call back. Finally I had
Cj C.
Cj C.
Oct 07, 2019
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Such an amazing practice with thoughtful and caring staff. Dr. Miller has been taking care of me for almost 2 decades and I couldn't imagine going anywhere else. I'm so thankful for Dr. Miller and her team.
Ryan B.
Ryan B.
Jun 28, 2019
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Joe Gonzalez has been fantastic to work with over the last two years. As a matter of fact, we continue to seek out his guidance and expertise from Meridian, ID. Even long distance, Joe has been able to fill our four year old's prescriptions and accommodate our requests. His honesty and integrity are what set him above other opticians, and we appreciate his dedication to his clientele.
Christine B.
Christine B.
Mar 15, 2018
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I had an amazing experience at Northwest Hills Eye Care yesterday! Joe was not only an amazing at what he does professionally but his customer service and approach are outstanding. The staff was friendly and beyond accommodating! Thank you!
Gail M.
Gail M.
Feb 12, 2018
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This place was terrific. Dr. Wood took so much time with mom, explaining everything and was very, very thorough. Then, she offered some suggestions to help mom see better that were age appropriate and economically reasonable. Wow! Why didn't I think of that! The staff definitely liked to laugh and the gal that helped us choose frames couldn't have been more pleasant. Their prices seemed very reasonable, as well. I plan to come here for my own eye exam and glasses in the near future. Huge selection of frames and all the important gadgets and gizmos to get the job done. Fun, nice, caring
Michelle M.
Michelle M.
Sep 22, 2016
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My whole family has been seeing Dr. Miller since 2007. We all adore her and now we really like Dr. Stola too. They have been with us through eye infections, allergy seasons, new glasses, a lazy eye (fixed!), myopia and more. All four of us wear glasses and two of us wear contacts on a regular basis.

The entire staff is always nice and helpful. They always greet me immediately when I walk in the door and the check out process is generally quick.

I love the optimap option instead of having my eyes dilated, even though it costs about $38 out of pocket. Instead of dilating your eyes and doing a
Molly K.
Molly K.
Aug 21, 2014
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I went to NW Hill Eyecare for a little over 3 years. The service and staff for the first couple were excellent. This last year, unfortunately, has been a terrible experience in my opinion.

I agree with all the other posts about the staff being difficult to deal with. I had to regularly call 2-3 times and leave multiple voicemails to finally get a return call back. When you do FINALLY get the staff on the phone, they normally act like you are inconveniencing them by calling.

I ordered contacts this past January and found out that one box did not come in with the shipment after driving over to
Dean C.
Dean C.
Mar 16, 2013
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If you're looking for a trusted adviser when it comes to your vision, Dr. Miller is a solid choice. Based solely on a recommendation from a friend who is in a related vision services field, I began seeing Dr. Miller several years ago.

With much of life, you get out of it what you put into it, and during my first visit with Dr. Miller, we spent a relatively decent amount of time discussing various aspects of vision, and that conversation has laid the groundwork for a very pleasant and ongoing relationship ever since.

While their optometry department carries the latest and greatest, pricing