Craig Tolbert Realty
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Craig Tolbert Realty
We specialize in apartments in the Uptown Area, the Garden District, the University Area and Old Metairie. We take pride in being a part of the New Orleans community and assisting those interested in living in our great city in finding their next residence.

Our available inventory of apartments is constantly changing, so please check in with us frequently to help us find the right apartment for you or you may be placed on a waiting list to contact later on if we don't have something currently you are looking for.When beginning your New Orleans apartments search, you can focus on certain neighborhoods or select a bedroom size or price range.
Services
Our business has been privately owned and operated for over 50 years by a New Orleans family that is committed to accommodating those looking for residence in the city. With more than 450 apartments in the New Orleans area, we may very well have the exact apartment you are looking for.

From affordable efficiencies to luxury units with all amenities, historic Victorian houses to modern complexes, we truly have a vast array of apartment styles, sizes and locations to choose from.
New Orleans is world-famous for its unique character which reflects the city's historical roots and distinct cultural heritage. From the progressive restaurants operated by bold and creative chefs, to the vibrant jazz clubs thriving in small neighborhoods, to charming boutique shops and state of the art sports venues, there is always something to see and explore in New Orleans.
We have showings taking place every weekday and on Saturdays by appointment. Please call our office directly to check our schedule. In general, our appointments are scheduled same-day at a specific time, but please inquire about weekend or after-hour showings and we may be able to accomodate you. If you are interested in renting an apartment that you have seen in person, please request an application from the leasing agent upon arrival.
Rent must be paid by Check, Money Order or Cashier's Check (Apartments consisting of multiple bedrooms must pay with ONE CHECK monthly or by Cashier's Check only). Cash is not accepted. Rent is due on the first of each month. Residents may mail in their rent or deliver it to the office. If rent is not paid by the fifth of the month, rent is considered delinquent and tenants are subject to late fees per their lease.
Reviews (24)
Christopher Nguyen
Christopher Nguyen
Nov 17, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
Poor to no management response. Craig Tolbert is a notorious slum lord. Never addressed a single complaint. Guaranteed to not see your deposit back.
Aleister Darwin
Aleister Darwin
Nov 02, 2021
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This is a scam with unlivable conditions. Landlord will cash your rent check every month and then leave threatening letters saying rent hasn't been paid, asking for more money. Police and ambulance are called on a regular basis. Trash and rotten food are always piled in hallways and outdoors so high that rats , flies and roaches infest. Have had no A/C for months and despite numerous calls and letters, there is no response from anyone to come out to fix it. Tenants refused access to their own mailboxes. Windows are sealed shut and do not open from the inside, allowing NO ESCAPE IN THE EVENT OF
Lucia Vida
Lucia Vida
Aug 22, 2021
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Critical: Professionalism, Responsiveness
The office WONT ANSWER THE PHONE AT ALL. They are ABSOLUTELY I COMMUNICATED WITH THEIR CLIENTS. I even called an emergency number and asked for them to leave a message in the office and THEY SAID NO WITHOUT GIVING ANY REASONS. The house is UNHEALTHILY DIRTY, with broken things and the fridge and kitchen screen must be replaced.
Cristina Blanco
Cristina Blanco
Mar 24, 2021
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At first when moving here I read these reviews and was very nervous . But I feel these reviews are wrong or just isolated incidents . Tolbert Realty (NOLA apartments) was timely and responsive with communication and handling any concerns or questions I may have had. I had a wonderful experience and would rent with this company again . The only reason why I’m no longer renting with them is because I moved to Arizona. If I come back to New Orleans I will do business with them again . The office and staff is very professional and I loved my apartment as well .
Bryant Gair
Bryant Gair
Dec 24, 2020
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They are taking people money. I called kelly and she blocked my number. They are scamming people. Please don't waste your money or time.
Mike Arute
Mike Arute
Nov 14, 2020
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Beware of these people! I can’t stress it enough! They will fix nothing (ive had a faulty water heater, leaking windows and a hole in my ceiling all for months at this point) Property manager blames it on busy schedule they also forced a showing on my unit during the current pandemic (hole still in ceiling). Not to mention they will cash your rent check only to claim you haven’t paid two weeks later. I know its hard to find affordable places especially in the area so if its a must keep all your receipts these people are careless greedy slum lords! Im not the only one with similar experiences
Samantha R.
Samantha R.
Sep 19, 2020
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Craig Tolbert/ Nola Apartments was the best landlord I rented from in New Orleans hands down. I've lived in many apartments in the 5 years I spent in New Orleans. Every problem I had was addressed right away and will care by Kelly. I even got my full deposit which had never happened at any of the previous apartments I live in. Will rent from them again if I move back to Nola!
Marcus Ransom
Marcus Ransom
Jul 19, 2020
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Been in our unit for almost 2yrs finally had enough been trying to get them in to fix the collapsing wall from water and wood rot damage since hurricane Barry now the building is sinking and separating from the foundation this is Craig’s property at 2031 Marengo st. Not to mention the building is infested with rats you can hear them at night running around the walls and ceiling. Please if you value your health do NOT rent any of the units in this building.
Macy K.
Macy K.
Jul 04, 2020
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Craig and Kelly don't care about their tenants at all and refuse to address problems with appliances until it has been broken for weeks. They are also horrible at dealing with pest infestations - I moved out right after our house was infested with termites, and they did nothing to help or get rid of them. I filled at least 4 trash bags with termites off the ground throughout the house. They are incredibly inconsiderate and unprofessional.
Tad D.
Tad D.
Jun 09, 2020
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I've rented twice from these guys and they took good care of me. A problematic neighbor tenant was taken care of very quickly and service calls were responded promptly.
M. J.
M. J.
Dec 12, 2019
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Been renting from NOLA apartments for a while now. They are pretty good, but they do have their rules and don't bend much. Im sure that is because they have a lot of properties. If your cool with them, they're cool with you kinda thing.
P. A.
P. A.
Mar 22, 2019
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NOLA Apartments
4132 St Charles Ave
New Orleans LA 70115


Rented apt A1 Dec. 2017 to Jan. 2018 this unit's bedroom was fronting the trolley stop on St Charles and on the first floor.The noise from the trolley was unbearable day and night. Not to mention the roaches and thin floors.
We were told by the rental manager Kelly that the next time we could rent a unit in the rear of the complex on the 2nd floor away from the trolley noise and no upstairs tenant. The rental manager told us we would be very happy with this unit. So we decided to give it another try. Turned out to be a bad decision
Oscar Y.
Oscar Y.
Jan 22, 2019
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I lived in one of NOLA apartments/craig tolberts properties for a year. It was $#it hole and he is the epitome of a slum lord. My house had a minor gas leak, a consistently clogged bathroom sink and faulty coin op laundry machines(that constantly ate my quarters). None of which was ever addressed, despite the constant complaints. As if paying to live in this nightmare wasn't enough. He constantly harassed me and my neighbors about a random 300 dollar charge that nobody could make any sense of. The cherry on top was the hand scribbled note that looked like it was written by a toddler on a crumpled
Sandy D.
Sandy D.
Oct 19, 2018
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Excellent customer service from quick responses to problems and a wonderful leasing agent .
L. R.
L. R.
May 21, 2018
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I've been completely satisfied with NOLA Apts since July 2016. I am a very particular and meticulous person so I often ask for something or another from the office. They've always responded in a timely manner and did whatever was needed. I love the character of my apartment. It's so N'awlins. Also, I appreciate the way everyone works as a team to get things done. The maintenance guys are friendly and efficient. I mean they 'do what it does'. The office staff are kind and caring folks. I'm grateful for Landlords who try their best to satisfy their tenants. Thanks
Mark D.
Mark D.
May 08, 2018
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Just got out of a lease with Craig Tolbert / NOLA Apartments.

This was my place on move in day. I complained and didn't move in. They cleaned the stove but it still doesn't work and they never fixed the toilet.

They tried to call me a liar today and said that the maintenance guy said he fixed it.

I was then told I was just impatient as these things could have been replaced...it's the 7th and I was supposed to move in on the 1st. How I'm being impatient I'm not sure.

They said that they are going to keep the deposit as I'm breaking the lease even though the
Anna Robert
Anna Robert
Nov 29, 2017
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The experience overall was very positive. The management was always attentive to my needs and requests. Denny is an amazing person and very considerate. The property was old yet charming. I would've stayed indefinitely if my income was more stable.
Tom W.
Tom W.
Jan 31, 2017
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Think twice. They're not diligent about maintenance, the building on Metairie Road is very old and the quality of apartments is hit and miss. They won't pay for window blinds, the plumbing is rusty and there are a few too many bug infestations (bees in the back, termites and roaches throughout).
Abbie K.
Abbie K.
Oct 13, 2016
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When you have a problem you are lucky to get someone to come in a timely manner and when they do come they don't fix it right the first time. It takes several times for someone to fix it and if you're lucky it might get fixed. It's basically a matter of living with the problems that arise , like your stove going out etc or waiting forever to get it fixed if it even gets fixed. Oh and expect anyone to come in when they want because they like to give the keys to all of the apartments to anyone without even a call or email to you. No lazing around in your own place unless you're
Chloe S.
Chloe S.
Oct 10, 2015
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NOLA apartments is incredible: they are responsive, understanding, and honestly care about their tenants. It has been a pleasure renting from them and I cannot recommend this company enough.
Casey L.
Casey L.
Aug 06, 2015
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********I am only giving them a star because I have to. Could not agree with these other reviews more.

They are the most unprofessional company I have yet to deal with. We are currently dealing with a RAT in the apartment and cannot seem to get the landlord to even CALL US BACK. They wouldn't even pay for the exterminator bill when we had an estimated 30 COCKROACHES invade our apartment. If you're a student, he will walk all over you. Planning to spread the word about what a slumlord he is. The secretary records everything on a yellow LEGAL PAD, NOT COMPUTER. She was about to give away
Stephanie W.
Stephanie W.
Jun 28, 2015
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I posted a more thorough review under Craig Tolbert Realty, which is also what they go by,

Seriously, don't rent from these people. The location may seem great, the pictures might look good, but they are not worth it. My place was an awesome spot on Magazine, but the upkeep was disgusting. Holes i the floorboards, the kitchen "tile" was peeling up, the bathroom had holes everywhere. They never cleaned the place before I moved in and then had the audacity to deduct money for "painting" when i moved out. They do zero maintenance or upkeep on the place, which is just sad
Veronica A.
Veronica A.
Jan 10, 2015
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It's ridiculous that they won't come fix a renters heat on the weekend because it isn't considered an emergency. Last time I checked, it's illegal to rent out houses that don't have heat. It's 20 degrees outside and even colder in my house! I have had someone come fix the heat the last two days in a row, still, nothing. Do not rent from these people!!! They took almost two weeks to put down our kitchen floors after we moved, when it was supposed to be done before we even moved in. I can only flush my toilet once every 15 minutes, and there aren't any outlets in
Cal O.
Cal O.
Nov 05, 2014
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This property management company manages swear different properties all over New Orleans and Metairie. I checked an apartment on Old Metairie. I had an appointment with Shawn. I arrived on time for my 4:30 P.M. appointment. My girlfriend and I waited for about 10 minutes. I called their office and a lady told me that he should be waiting for us outside apartment 4. The door was opened so we made our way in. The apartment was run down. Filthy, smelly, broken floor tiles, the door looked as if someone had tried to pry it open. Then a young guy approach and he said, " well what do you think?