As a local Internet Service Provider, Spartan Net delivers Gigabit Internet to Michigan customers. When searching for your next apartment, make sure it's powered by Spartan Net for the fastest Internet service in Michigan. Connect to our fiber optic network and experience the Internet like never before.
Our 1 Gig fiber Internet network is the fastest in the state with speeds up to 100x faster than traditional high-speed Internet. The Spartan fiber Internet service at up to 1,000 Mbps means you can download 25 songs in one second or your favorite 90-minute HD movie in less than 34 seconds. As a DIRECTV retailer, we provide service to multi-tenant apartment communities in the Greater Lansing and Grand Rapids area.
Our 1 Gig fiber Internet network is the fastest in the state with speeds up to 100x faster than traditional high-speed Internet. The Spartan fiber Internet service at up to 1,000 Mbps means you can download 25 songs in one second or your favorite 90-minute HD movie in less than 34 seconds. As a DIRECTV retailer, we provide service to multi-tenant apartment communities in the Greater Lansing and Grand Rapids area.
Services
Founded in 2001, Spartan Net Co. is a Michigan-based, privately owned Internet Service Provider delivering premium Internet services using a purely fiber optic network that enhances the experience of our customers. We understand the unique needs of both property owners and residents and go above and beyond typical service providers.
All new users must complete a one-time registration process in order to access Internet service on your computer and mobile devices. Enter the email address on file with your community below. You will receive a registration code via the email or SMS. With the evolution of our company and expansion of our network, we needed our name and brand to reflect not only where we are but where we're headed.
Let us know how we can go one step further for you. Thank you for contacting us! At Spartan-Net, we appreciate your valuable time and strive to provide an accurate and timely response to every request we receive. Ticket # has been created for your inquiry. One of our team members will research and fully respond to your matter as soon as possible.
Spartan Net connects directly to major streaming services like Netflix, Amazon Prime, and Hulu. Enjoy smooth streaming and minimal buffering. No more restricting usage! With unlimited data, Spartan Net provides ultra high-speed service and actually encourages customers to use it. Gigabit Internet and Online Gaming make the perfect match.
With Spartan-Net as your authorized DIRECTV retailer, you have access to a local company committed to giving you the best possible service & support 24 hours a day, 7 days a week. Elevate your entertainment with over 285 of your favorite channels, international programming from around the world, exclusive sports content, and buzz-worthy premium channels.
Reviews (18)
Christina B.
Jan 20, 2022
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Literally the worst. Forced to deal with these people because my apartment complex uses them as the wifi provider. The wifi goes out ALL THE TIME and there's no way to report it on the website, and when you call they rarely pick up. Instead it prompts you leave a message, and then they never get back to you.
Being a college student, it's crucial that we have reliable internet access. This is my second year having to deal with this company. Last year they were "Spartan Net" and now they have rebranded to Stellar. They also increased their prices since last year. If anything, the wifi has gotten
Being a college student, it's crucial that we have reliable internet access. This is my second year having to deal with this company. Last year they were "Spartan Net" and now they have rebranded to Stellar. They also increased their prices since last year. If anything, the wifi has gotten
Nick
Dec 17, 2021
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Ryan Beck
Dec 14, 2021
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5 stars because of my interaction with Jeremy. I forgot to pay my bill and my internet was frozen. It was 8pm (support ends at 5). I figured I’d call and leave a message. Jeremy answered, handled my issue, and sent a ticket to have it restored tonight, which is not the standard procedure. I had a project for work due the next day, so I’m really thankful for Jeremy’s help.
Jill Mistretta
Dec 02, 2021
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I had become increasing frustrated in dealing with our poor Wi-Fi connection and was about to give up entirely when I received contact from the very patient, knowledgeable, and personable - Andrew of STELLAR Broadband’s technical assistance department. Andrew owned up to the delays related to outstanding parts orders, apologized for our inconvenience, and had already taken steps to right the situation - before we ended our conversation. I’m now feeling that - “Yes, Virginia, there is a Santa Claus”. Thank you, Andrew. 🎄
Hailey Butler
Nov 17, 2021
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I submitted a help ticket and within 30 minutes a technician called me on a Saturday! Technician Andrew was extremely helpful when my equipment needed to be fixed. My receiver was having an issue with connecting to the dish, Andrew was able to fix many other issues he encountered along the way. I am very impressed with the prompt resolution to the problem. Thank you Andrew!
Mc Robles
Nov 15, 2021
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Tried calling many times, sending emails, submitting multiple tickets and have not been able to get a hold of anyone for router issues. I've been trying for weeks and this is beyond frustrating. Still haven't heard back from anyone -- this is unacceptable.
Update: I was finally able to get a hold of someone and Andrew was beyond amazing and helpful. He contacted me immediately, apologized for the delay, and was super flexible with my school schedule. He was able to set up my wifi within 24 hours of contacting me. Super helpful and I'm really appreciative that he worked around my school schedule
Update: I was finally able to get a hold of someone and Andrew was beyond amazing and helpful. He contacted me immediately, apologized for the delay, and was super flexible with my school schedule. He was able to set up my wifi within 24 hours of contacting me. Super helpful and I'm really appreciative that he worked around my school schedule
Msu Wake
Sep 17, 2021
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We have spartan net because our landlord provides our internet service. I have never experienced worst customer service with a basic utility call center. With that being said, Andrew was a phenomenal technician. Once we were able to get in touch with him, our issues were promptly resolved. He fixed the fiber optic connection in our house and our internet now works perfectly! He even gave us his direct number to bypass the call center should we ever have any more issues.
To Andrew: Thank you for your wonderful service. We appreciate your time!
To Andrew: Thank you for your wonderful service. We appreciate your time!
Maggie Beckeman
Aug 28, 2021
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Noah Croasdill
Aug 15, 2021
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Andrew came to my rescue. After reporting an issue with connectivity to the support email, he responded within a day and got over the next day for an immediate appointment. He was hilarious, helpful and more than thorough. I haven’t had any issues with my internet since and I’m getting the speeds I need to support my streaming career and online masters.
Thank you Andrew, you were the hero I needed.
Thank you Andrew, you were the hero I needed.
Zac Bianucci
Jul 12, 2021
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Abby O.
Oct 28, 2020
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C. B.
Jan 19, 2020
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The customer service is just plain awful!!! The wait time to have someone come out to your home is even worse than the hold time on the phone. It sucks the community that I live in I have to go through them to get Direct TV. I have had Direct TV in other states and never had any issues. Having to deal with a middle company is such a waste of time on so many levels!
Isabelle J.
Aug 27, 2019
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This is literally the worst company I have ever dealt with. Horrible customer service and none of them know what they're talking about. I have been trying to get my Wifi set up for the past 2 days and they have been no help whatsoever. I cannot even get someone on the phone to speak to me about the issues I'm having and I have left multiple voicemails which have yet to be returned. I am paying too much every month to have NO WIFI!!! They make it way more complicated than it needs to be and don't answer the phones to assist you!! I HIGHLY RECOMMEND AVOIDING THIS COMPANY IF YOU CAN
BykeRyde R.
Aug 01, 2019
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Moving can already be stressful enough, these guys do what they can do make it easier on you. If a glitch does happen they try and make it a point to remedy it as soon as possible, they don't just drag their feet which is nice and good customer service in my opinion. I can't speak for the whole staff but my interactions with Ryan, Richard, John (Crumley), and Connor (Laing) have been pleasant, helpful, and friendly. I hope the upswing continues !
Mary T.
Jul 15, 2019
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Consider this review a -5 stars. Internet drops regularly and they tell me it's because the router isn't powerful enough. I bought it from them for about twice what I should have paid. If the wind even blows the TV is out. That would matter more if there were any channels other than infomercials. Extremely unhappy that I am forced to used this service!! Every negative review is absolutely correct.
Jackie R.
May 03, 2019
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Mar F.
Dec 20, 2018
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If I could leave negative starts I would. I'm so fed up with this company. It is just awful. Absolutely awful. I have had it for a year now and have had multiple issues that I've had to contact them about. They've came out to my place multiple times and "fixed" the issue. However the issue is fixed for a few days/weeks/months (it varies) and then it begins again. The internet goes out all the time and the satellite is glitchy and intermittently goes out. It is December and my tv and internet are out again for the 4 or 5th time. I am so frustrated. It is after hours so they
Denise R.
May 28, 2018
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Absolutely terrible service. If I could give fewer stars I would. I have a reoccurring problem with my service. I live in The Quarry Apartments and have no options. I am charged more than 2x what I would pay if I could go directly to AT&T. They claim 24/7 service which means someone answers the phone and will get back to you during normal business hours. Answering the phone is not service. It is not 24/7.
