Touchstone Property Management is a full-serve property management company for multi-family real estate assets. A fully qualified team with over a decade of experience in the Dallas-Ft. Worth area, it was founded on the principal that you are "treated as if you're our only client". Honesty, competency, and experience will not be sacrificed.
On-site management is the face of your investment as an Owner, and the face of a secure, comfortable home as a Resident. Make informed decisions with thorough analysis collected from diligent inspections to maintain compliance and optimize NOI. Touchstone Property Management has done an excellent job for our properties!
On-site management is the face of your investment as an Owner, and the face of a secure, comfortable home as a Resident. Make informed decisions with thorough analysis collected from diligent inspections to maintain compliance and optimize NOI. Touchstone Property Management has done an excellent job for our properties!
Services
We believe that many property management companies take on more properties than they can handle. The value of the Owner is then seen as a number. The property management staff is over-stretched to accommodate efficiencies. The result of that situation: the Owner will feel a decline in personal availability with their property management company.
Reviews (5)
Chance Wriley
Jun 14, 2021
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The property manager, Joel, does not respond to emails or phone calls. Almost every unit infested with roaches and something is always broken. Maintenance doesn’t know how to fix anything,, just bandaids. The laundry mat hasn’t had working washer/dryer for about 2 weeks now, so expect to take your clothes to other laundromats bcuz they will never work here. And don’t expect them to ever answer the phone, oh and no emergency maintenance at all whatsoever. This property management company cuts corners and doesn’t care about tenants. Run far away from this complex.!! Worst apartment I’ve
Brasherz
Jun 13, 2021
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Poor quality, poor value, poor to nonexistent professionalism, not responsive in the slightest. I am a current tenant at one of touchstone’s properties and I have a leaking light that just keeps going ignored. I know for a fact no one wants to live with a leaking light fixture in their apartment for nearly three weeks now. No I haven’t been made aware of any plans to fix it, no I’m not sure if they even are going to fix it. This company is a fraud, they constantly tell lies and never seek to fix your problems as a customer/tenant. Do not do business with these snakes. Do not TRUST this company
Catherine Brasher
Jun 10, 2021
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The level of unprofessionalism and inadequate communications skills displayed by this property management company is unlike anything I’ve ever experienced. You guys need to do a better job communicating the issues affecting the living spaces of your tenants. I have had issues with a LEAKING LIGHT FIXTURE since 06/07/2021, with very little effort on your companies part in trying to actually remedy this fire hazard so I can go about my daily routines in a safe environment. Frankly this is a grotesque display of negligence with the health and safety of your tenants. Not to mention that a LEAKING
Spencer Traver
Dec 04, 2020
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Joel and Guillermo were awesome to work with. They helped save us quite a bit with our garage renovation and put in quality work. We ran into a few issues along the way due to problems with the structure we were working with, but they came up with multiple fixes on the spot that helped get the job done well. They worked all day until 9:30pm on the final day to help us meet a deadline, which meant a lot. Highly recommend their services for any general construction efforts.
Shannon Knight
Aug 13, 2020
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Touchstone Property Management has done an excellent job for our properties! The owners are very responsive to our calls, texts, and emails. Their employees are very professional and the residents feel comfortable when they are on the property. Touchstone's maintenance people know how to repair most anything and they do the repairs quickly and economically. I highly recommend giving them a call and giving them an opportunity to do a great job for you too!
